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Insurance Operations Jobs in Indianapolis, IN (NOW HIRING)

Allied Solutions LLC

Flood Team Lead

Carmel, IN · On-site

Bachelor's degree preferred. * 5+ years of experience in flood insurance operations, loan servicing, or insurance compliance. * 5-7 years of leadership experience. * Proven expertise in NFIP and ...

MCCLAIN MATTHEWS INSURANCE INC

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Insurance Sales Agent

Indianapolis, IN · On-site

$40K - $100K/yr

Strong knowledge of insurance products, underwriting, rating procedures, and industry operations. * Proven track record of sales success with excellent negotiation and closing skills. * Customer ...

MCCLAIN MATTHEWS INSURANCE INC

Be Seen First

Insurance Sales Agent

Indianapolis, IN · On-site

$40K - $100K/yr

Strong knowledge of insurance products, underwriting, rating procedures, and industry operations. * Proven track record of sales success with excellent negotiation and closing skills. * Customer ...

Calculated Hire

Claims Examiner

Indianapolis, IN · On-site

$20/hr

Resolve field issues impacting unemployment insurance operations as directed by Claims Investigator Supervisors * Perform related duties as assigned WHAT YOU BRING * Ability to interpret and apply ...

Cressy

Operations Manager

Indianapolis, IN · On-site

$75K - $85K/yr

Medical Insurance * Accident and Critical Illness Insurance (available) * Dental Insurance ... Shape the operational foundation of a growing company * Build systems that will support long-term ...

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All JobsInsurance Operations JobsInsurance Operations Jobs in Indianapolis, IN

Insurance Operations information

See Indianapolis, IN salary details

$23.8K

$67.4K

$149.7K

How much do insurance operations jobs pay per year?

As of Aug 23, 2026, the average yearly pay for insurance operations in Indianapolis, IN is $67,363.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,092.00 and $84,382.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in Indianapolis, IN?

The most popular types of Insurance Operations jobs in Indianapolis, IN are:

What are popular job titles related to Insurance Operations jobs in Indianapolis, IN?

For Insurance Operations jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in Indianapolis, IN look for?

The top searched job categories for Insurance Operations jobs in Indianapolis, IN are:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Indianapolis, IN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $67,363 per year, or $32.4 per hour.

Flood Team Lead

Allied Solutions LLC

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

186th of 311 rated insurance

Job description

The Flood Team Lead is a senior-level role responsible for managing complex flood insurance compliance cases, mentoring junior staff, and contributing to strategic initiatives within the flood operations team. This position requires expert-level knowledge of NFIP and private flood insurance regulations, strong communication skills, and the ability to lead process improvements and support audit readiness.
Job Duties and Responsibilities:
Complex Flood Insurance Oversight - 30%
  • Review and resolve escalated or high-risk flood insurance cases.
  • Interpret advanced policy documentation including endorsements and elevation certificates.
  • Ensure compliance with NFIP, private insurance, and lender-specific standards.
  • Serve as a initial reviewer for coverage adequacy and documentation accuracy.

Team Leadership & Mentoring - 20%
  • Provide guidance and support to Flood Specialists I and II.
  • Lead training sessions and assist in onboarding new team members.
  • Offer performance feedback and support skill development.
  • Act as a resource for technical and procedural questions.

Lender Relationship Management - 15%
  • Maintain strong working relationships with insurance agents and lender partners.
  • Handle complex outbound and inbound communications regarding policy issues.
  • Resolve disputes and ensure timely documentation delivery.
  • Represent the flood operations team in cross-functional meetings.

Compliance Strategy & Audit Support - 15%
  • Lead preparation for internal and external audits.
  • Monitor regulatory changes and update procedures accordingly.
  • Collaborate with compliance and legal teams to ensure readiness and accuracy.
  • Develop and maintain documentation for regulatory reporting.

Process Improvement & Other Duties Assigned - 20%
  • Identify inefficiencies and recommend workflow enhancements.
  • Contribute to SOP development and system optimization.
  • Participate in cross-functional initiatives to improve flood operations.
  • Support departmental goals and strategic initiatives.
  • Assist with overflow work and special projects.
  • Provide input on technology and system enhancements.

Qualifications (Education, Experience, Certifications & KSA):
  • High school diploma or GED.
  • Bachelor's degree preferred.
  • 5+ years of experience in flood insurance operations, loan servicing, or insurance compliance.
  • 5-7 years of leadership experience.
  • Proven expertise in NFIP and private flood insurance policy review and regulatory interpretation.
  • Experience mentoring or leading teams in a flood operations environment.
  • Strong understanding of audit processes, force-placement procedures, and compliance strategy.
  • Excellent communication skills with experience managing agent and lender relationships.
  • Preferred: Certification such as Certified Floodplain Manager (CFM) or equivalent.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
#LI-AB2
#LI-Onsite
We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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