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Insurance Operations Jobs in New Jersey (NOW HIRING)

Operations Excellence Analyst

Warren, NJ · Hybrid

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MSIG USA is the US-based subsidiary ofMS&AD Insurance Group Holdings, Inc., one of the world's top ... Role Overview The Operations Excellence Analyst supports business-led process improvement ...

AI Product Owner

Warren, NJ · On-site

$100K - $175K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Strong domain knowledge of insurance operations, particularly Underwriting and Claims. * Proven experience in implementing AI/ML or advanced analytics use cases in a business environment. * Excellent ...

Operations Excellence Analyst

Warren, NJ · On-site

$65K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

MSIG USA is the US-based subsidiary of MS&AD Insurance Group Holdings, Inc., one of the world's top ... Role Overview The Operations Excellence Analyst supports business-led process improvement ...

Senior Innovation Manager

Morristown, NJ · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Familiarity with AI/ML, automation, or data platform vendors relevant to insurance operations Benefits and Perks Hippo treats its team members with the same level of dedication and care as we do our ...

AVP, AI Product Owner

Warren, NJ · On-site

$152K - $202K/yr

  • Medical

  • Life

  • Retirement

  • PTO

Strong domain knowledge of insurance operations, particularly * Underwriting and Claims. * Proven experience in implementing AI/ML or advanced analytics use cases in a business environment.

Claims Representative - Hybrid/Remote

Union, NJ · On-site +1

$65K - $90K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Familiarity with regulatory compliance and captive insurance operations * Experience in healthcare, transportation, construction, manufacturing, or other captive-heavy industries is a plus ...

Operations Coordinator, Insurance

Berkeley Heights, NJ · On-site +1

$60K - $75K/yr

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

About the Role The Benefits Division Operations Coordinator plays a central role in keeping the SPG ... Experience in the insurance or employee benefits industry is a plus but not required The expected ...

The ideal candidate combines strong business analysis capabilities with technical acumen and deep knowledge in insurance operations. Key Responsibilities * Own the end-to-end lifecycle of AI products ...

Showing results 21-40

Insurance Operations information

See New Jersey salary details

$24.4K

$69K

$153.4K

How much do insurance operations jobs pay per year?

As of Aug 16, 2026, the average yearly pay for insurance operations in New Jersey is $69,036.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,063.00 and $86,478.00 per year, depending on experience, location, and employer.

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What are the most commonly searched types of Insurance Operations jobs in New Jersey?

The most popular types of Insurance Operations jobs in New Jersey are:

What are popular job titles related to Insurance Operations jobs in New Jersey?

For Insurance Operations jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Insurance Operations jobs in New Jersey look for?

The top searched job categories for Insurance Operations jobs in New Jersey are:

Infographic showing various Insurance Operations job openings in New Jersey as of August 2026, with employment types broken down into 100% Full Time. Highlights an 93% In-person, and 7% Hybrid job distribution, with an average salary of $69,036 per year, or $33.2 per hour.

Group Insurance Team Lead, Claims (STD) / Virtual

Prudential Financial, Inc.

Newark, NJ • On-site, Remote

$89K - $147K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Prudential rating

8.7

Company rating: 8.7 out of 10

Based on 49 frontline employees who took The Breakroom Quiz

70th of 308 rated insurance


Job description

Job Classification:
Operations - Insurance Operations
At Prudential, we believe talent is key to achieving our vision. When you join Prudential, you'll unlock a motivating and impactful career - all while growing your skills and advancing your profession at one of the world's leading financial services institutions!
For over 150 years, Prudential's diverse and talented employees have been committed to helping employees and their families grow and protect their wealth through a variety of products and services, including Group Disability Insurance. We are known for delivering on our promise to our customers and are recognized as a trusted brand and one of the world's most admired companies.
We measure our long-term success on our ability to deliver value for shareholders, meet customer needs, attract, and develop the best talent in our industry, offer an inclusive work environment where employees can develop to their full potential and give back to the communities where we live and work.
We are committed to keeping our promises and doing business the right way.
The Team Lead, Short-Term Disability/Absence and Paid Leave Claims will deliver benefit experiences that help create and protect financial wellness, making a meaningful impact in the lives of our customers and our communities.
What you can expect:
  • Lead the team to achieve customer service and claims management excellence.
  • Ensure accuracy of benefits paid on disability claims based on the deductible sources of income (offsets) and other contractual provisions outlined within the certificates.
  • Monitor, track and analyze reporting to ensure appropriate offset management of claims.
  • Develop effective action plans that result in improved team and individual performance.
  • Build and maintain internal and external customer relationships.
  • Provide direct reports with ongoing support, appropriate training, positive/constructive feedback, coaching and recognition in an inclusive manner.
  • Drive employee engagement and continuous process improvement to remove barriers and enhance team effectiveness.
  • Provide for business continuity by identifying potential successors and emerging leaders for the key leadership positions on your teams.
  • Ensure team is in compliance with their obligations regarding risk identification, risk assessment and risk monitoring, control, and escalation.

What you'll need:
  • Minimum of three years in a Group Insurance Operations or claims experience required.
  • A proven understanding of STD/Absence/Paid Leave claim management processes and offset management required.
  • Strong critical thinking, mathematical, problem solving, decision making, and analytical skills required.
  • Detail oriented with solid interpersonal skills.
  • Proven strong Customer Service skills.
  • Prior coaching, mentorship or leadership skills is a must.
  • Ability to problem solve independently.
  • Proven focus on continuous improvement.
  • Ability to collaborate across business.
  • Strong communication (verbal and written) and time management skills required.
  • Proficiency in Teams, MS Word, and Excel.

It'd be a plus if you had:
  • Bachelor's Degree preferred.
  • Direct supervisory experience.

#LI-MG1
What we offer you:
Prudential is required by state specific laws to include the salary range for this role when hiring a resident in applicable locations. The salary range for this role is from $89,000.00 to $147,000.00. Specific pricing for the role may vary within the above range based on many factors including geographic location, candidate experience, and skills.
  • Market competitive base salaries, with a yearly bonus potential at every level.
  • Medical, dental, vision, life insurance, disability insurance, Paid Time Off (PTO), and leave of absences, such as parental and military leave.
  • 401(k) plan with company match (up to 4%).
  • Company-funded pension plan.
  • Wellness Programs including up to $1,600 a year for reimbursement of items purchased to support personal wellbeing needs.
  • Work/Life Resources to help support topics such as parenting, housing, senior care, finances, pets, legal matters, education, emotional and mental health, and career development.
  • Education Benefit to help finance traditional college enrollment toward obtaining an approved degree and many accredited certificate programs.
  • Employee Stock Purchase Plan: Shares can be purchased at 85% of the lower of two prices (Beginning or End of the purchase period).

Eligibility to participate in a discretionary annual incentive program is subject to the rules governing the program, whereby an award, if any, depends on various factors including, without limitation, individual and organizational performance. To find out more about our Total Rewards package, visit Work Life Balance | Prudential Careers. Some of the above benefits may not apply to part-time employees scheduled to work less than 20 hours per week.
Prudential Financial, Inc. of the United States is not affiliated with Prudential plc. which is headquartered in the United Kingdom.
Prudential is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender identity, national origin, genetics, disability, marital status, age, veteran status, domestic partner status, medical condition or any other characteristic protected by law.
If you need an accommodation to complete the application process, please email accommodations.hw@prudential.com.
If you are experiencing a technical issue with your application or an assessment, please email careers.technicalsupport@prudential.com to request assistance.

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