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Insurance Operations Support Jobs (NOW HIRING)

Support advisors with product comparisons and case strategy Team Leadership * Recruit, develop, and manage a growing insurance operations team * Establish best practices and drive operational ...

... insurance billing for clinics and patients. * Translate operational needs into product requirements ... Mental Health Support: Weekly therapy reimbursement up to $100, so you can prioritize the care that ...

Operations Support

Harrisburg, PA · On-site

$20 - $21/hr

Operations Support Immediate need for a talented Operations Support. This is a 07+months contract ... Employee benefits include, but are not limited to, health insurance (medical, dental, vision ...

... clerical support to ensure efficient operation of the office or department. This role is ... insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also ...

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How much do insurance operations support jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for insurance operations support in the United States is $26.02, according to ZipRecruiter salary data. Most workers in this role earn between $20.19 and $31.49 per hour, depending on experience, location, and employer.

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For Insurance Operations Support jobs, the most frequently searched job titles are:

Insurance Operations Associate

Shaker Heights, OH • Hybrid

Great American Insurance Group
Insurance Services • 5 - 10K employees

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

58th of 315 rated insurance


Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ABA Insurance Services Inc., a division of Great American, has been a market-leading provider of professional liability, bond and P&C coverage for financial institutions for over 35 years, as well as EPLI and cyber for small businesses and D&O for nonprofit organizations.

https://www.abais.com/

ABA Insurance Services is currently seeking an Insurance Operations Associate. The position is based out of the Shaker Heights, OH office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely.

Essential Job Functions and Responsibilities

  • Manage policy lifecycle transactions, including new business, renewals, endorsements, and cancellations.

  • Ensure data accuracy and document quality across underwriting and policy administration systems.

  • Generates and distributes policy documents, certificates of insurance, and other related materials, ensuring alignment with organizational standards and regulatory requirements.

  • Serve as a trusted resource for agents, brokers and underwriters.

  • Partner with business teams to improve processes, drive efficiency, and reduce operational friction.

  • Contribute to training, documentation, and knowledge-sharing efforts.

  • Performs other duties as assigned.

Job Requirements

  • High School Diploma (Associate degree preferred)

  • Generally, a minimum of 3 years of experience in insurance operations or customer service.

Business Unit:

ABA Insurance Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.


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