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Insurance Operations Manager Jobs in Easthampton, MA

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... insurance. Full time associates may also be eligible for up to 12 days of paid time off annually ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... insurance. Full time associates may also be eligible for up to 12 days of paid time off annually ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... insurance. Full time associates may also be eligible for up to 12 days of paid time off annually ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... insurance. Full time associates may also be eligible for up to 12 days of paid time off annually ...

As an Operations Service Manager at Burlington, one of the largest off-price retailers in the ... insurance. Full time associates may also be eligible for up to 12 days of paid time off annually ...

Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company ... Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ...

Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company ... Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ...

Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company ... Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ...

Life and disability insurance * Earn up to 15 days of PTO over your first year * 9 paid company ... Evaluate, manage, assign and supervise workloads and tasks * Supervise hourly staff across various ...

Showing results 21-40

Insurance Operations Manager information

See Easthampton, MA salary details

$31K

$63.4K

$118.3K

How much do insurance operations manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance operations manager in Easthampton, MA is $63,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,900.00 and $77,400.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered well-paid roles within the insurance industry, often with opportunities for bonuses and benefits. Advanced skills in management, data analysis, and industry knowledge can lead to higher compensation.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.
What job categories do people searching Insurance Operations Manager jobs in Easthampton, MA look for? The top searched job categories for Insurance Operations Manager jobs in Easthampton, MA are:
What cities near Easthampton, MA are hiring for Insurance Operations Manager jobs? Cities near Easthampton, MA with the most Insurance Operations Manager job openings:
Infographic showing various Insurance Operations Manager job openings in Easthampton, MA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $63,371 per year, or $30.5 per hour.

Operations Supervisor

National Express Corp

Holyoke, MA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago


National Express rating

6.9

Company rating: 6.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

69th of 97 rated public transport


Job description

Summit School Services companies share a strong commitment to provide the highest level of transportation safety, quality transportation, outstanding customer service and positive employee relations. Our corporate headquarters, located in Warrenville, Illinois, houses the administrative and corporate support functions for the organization. Our 250+ local customer service centers (CSCs) are supported by regional operations teams located throughout North America.
Responsibilities:
  • Provides overall CSC operational leadership by directing student transportation services, driver training and vehicle maintenance programs to support the operating plan and overall business goals.
  • Provides staff leadership by promoting and ensuring safe, efficient and effective operations
  • Monitors staff training requirements and ensure all employees obtain the required skills and abilities to perform their job assignments.
  • Sets performance expectations, coaches and counsels all direct reports in an effort to meet operational expectations; administers employee discipline as necessary.
  • Ensure overall compliance with Company policies and/or processes. Escalate violations of policy and procedures with General Manager and/or Corporate personnel.
  • Oversees compliance with state and district regulations
  • Attends meetings with School District Representatives and represents company in professional manner
  • Prepares and submits required customer-related reports in a timely manner.
  • Documents and manages customer or employee complaints and review customer survey data
  • Responsible for knowledge of CSC contracts and accompanying operational requirements.
  • Collects and audits employees' time sheets.
  • Manages direct and indirect hours to ensure budget requirements are met and collects and audits employees' time sheets as needed.
  • Examines and reviews the daily exception report.
  • Approves all expenditures in accord with company guidelines.
  • Ensures the effective utilization of vehicles.
  • Exhibits the highest ethical best practices and personal integrity; Shares concerns about suspicious or inappropriate behavior with their supervisor or manager
  • Oversees the optimization of vehicle routing

Company name is: Durham School Service
  • High School diploma or equivalent. Some college preferred.
  • 5+ years' work experience required, with 3 years in ground transportation industry preferred; this can be waived with a minimum of 1-year supervisory experience. College education can be substituted for up to 2 years required work experience.
  • Supervisory experience preferred; specifically experience supervising/training a driver workforce
  • Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
  • Strong leadership skills and interpersonal skills
  • Strong organizational and group presentation skills
  • Well-developed multi-tasking and time management skills
  • Possess a valid Commercial Driver's License with appropriate endorsements
  • Bi-lingual abilities a plus

Summit School Services has a zero-tolerance policy on conduct that is incompatible with its policies and values, including sexual exploitation and abuse, harassment, abuse of authority, and discrimination. Summit School Services is committed to promoting the protection and safeguarding of all children and passengers.
We offer medical, dental, vision, basic life insurance coverage, holiday pay, and PTO accrual. Additionally, employees are able to enroll in a retirement savings plan.
At Summit School Services our goal is to be a diverse workforce that is representative of the communities we serve. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law.
Summit School Services LLC's independent subsidiaries and affiliates are an equal employment opportunity (EEO) employer
The pay rate range, along with most all of the other terms and conditions of employment, vary between different sites, geographical markets, customer/ contractual terms and positions.

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