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Insurance Operations Manager Jobs in Cleveland, OH

PVS Detroit

Operations Manager

Painesville, OH · On-site

$90K - $110K/yr

The Operations Manager is responsible for assisting the Branch Manager in their day-to-day ... Life Insurance * Short Term Disability * Health Savings Account * 401K Matching PVS values ...

SRI Healthcare

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services ...

NOVO Health Services

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services ...

Browns Fit

Operations Manager

Cleveland, OH · On-site

Health insurance * Paid time off * Vision insurance * Bonus based on performance * Dental insurance * Employee discounts JOB TITLE: Operations Manager COMPANY: Browns Fit Position Overview The ...

Sri Healthcare

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Basic Life/AD&D Insurance * Long-Term Disability (LTD) Why work for Novo Health Services? NOVO ...

NOVO Health Services

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services ...

SRI Healthcare

Operations Manager

Ravenna, OH · On-site

The Operations Manager will be reporting to the Plant Manager This critical role requires a blend ... Insurance Long-Term Disability (LTD) Why work for Novo Health Services? NOVO Health Services ...

Browns Fit

Operations Manager

Cleveland, OH · On-site

Health insurance * Paid time off * Vision insurance * Bonus based on performance * Dental insurance * Employee discounts JOB TITLE: Operations Manager COMPANY: Browns Fit POSITION OVERVIEW The ...

Browns Fit

Operations Manager

Cleveland, OH · On-site

Health insurance * Paid time off * Vision insurance * Bonus based on performance * Dental insurance * Employee discounts JOB TITLE: Operations Manager COMPANY: Browns Fit POSITION OVERVIEW The ...

Amazon

Operations Manager

Akron, OH · On-site

We hire Operations Managers based on location preference and the business' current openings. Key ... Amazon also offers comprehensive benefits including health insurance (medical, dental, vision ...

Raising Cane's

Operations Manager

Akron, OH · On-site

$23 - $23.75/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Amazon

Operations Manager

North Randall, OH · On-site

We hire Operations Managers based on location preference and the business' current openings. BASIC ... Amazon also offers comprehensive benefits including health insurance (medical, dental, vision ...

Raising Cane's

Operations Manager

Rocky River, OH · On-site

$23 - $23.75/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Cuyahoga Falls, OH · On-site

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Rocky River, OH · On-site

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Cuyahoga Falls, OH

$23 - $23.75/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Cuyahoga Falls, OH · On-site

$23 - $23.75/hr

Pet Insurance Perks & Rewards for Restaurant Managers: * Weekly Pay!* * Competitive pay + monthly ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

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All JobsInsurance Operations JobsInsurance Operations Manager JobsInsurance Operations Manager Jobs in Cleveland, OH

Insurance Operations Manager information

See Cleveland, OH salary details

$30K

$61.5K

$114.8K

How much do insurance operations manager jobs pay per year?

As of Sep 12, 2026, the average yearly pay for insurance operations manager in Cleveland, OH is $61,457.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,700.00 and $75,100.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What are popular job titles related to Insurance Operations Manager jobs in Cleveland, OH?

For Insurance Operations Manager jobs in Cleveland, OH, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Manager jobs in Cleveland, OH look for?

The top searched job categories for Insurance Operations Manager jobs in Cleveland, OH are:

What cities near Cleveland, OH are hiring for Insurance Operations Manager jobs?

Cities near Cleveland, OH with the most Insurance Operations Manager job openings:

Insurance Operations Manager jobs near you
Infographic showing various Insurance Operations Manager job openings in Cleveland, OH as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $61,561 per year, or $29.6 per hour.

Insurance Operations Associate

Shaker Heights, OH • Hybrid

Great American Insurance Group
Insurance Services • 5 - 10K employees
Learn more about Great American Insurance Groupexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

ABA Insurance Services Inc., a division of Great American, has been a market-leading provider of professional liability, bond and P&C coverage for financial institutions for over 35 years, as well as EPLI and cyber for small businesses and D&O for nonprofit organizations.

https://www.abais.com/

ABA Insurance Services is currently seeking an Insurance Operations Associate. The position is based out of the Shaker Heights, OH office. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely.

Essential Job Functions and Responsibilities

  • Manage policy lifecycle transactions, including new business, renewals, endorsements, and cancellations.

  • Ensure data accuracy and document quality across underwriting and policy administration systems.

  • Generates and distributes policy documents, certificates of insurance, and other related materials, ensuring alignment with organizational standards and regulatory requirements.

  • Serve as a trusted resource for agents, brokers and underwriters.

  • Partner with business teams to improve processes, drive efficiency, and reduce operational friction.

  • Contribute to training, documentation, and knowledge-sharing efforts.

  • Performs other duties as assigned.

Job Requirements

  • High School Diploma (Associate degree preferred)

  • Generally, a minimum of 3 years of experience in insurance operations or customer service.

Business Unit:

ABA Insurance Services

Benefits:

We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.

*Excludes seasonal employees and interns.

What Great American Insurance Group employees say

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