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Insurance Operations Manager Jobs in Chula Vista, CA

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Insurance Operations Manager information

See Chula Vista, CA salary details

$32.1K

$65.8K

$122.8K

How much do insurance operations manager jobs pay per year?

As of Sep 5, 2026, the average yearly pay for insurance operations manager in Chula Vista, CA is $65,779.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $80,300.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations manager?

To thrive as an Insurance Operations Manager, you need in-depth knowledge of insurance products, regulatory compliance, and operational best practices, usually backed by a bachelor's degree in business or a related field. Familiarity with insurance management software, claims processing systems, and, in some cases, certifications like CPCU (Chartered Property Casualty Underwriter) are highly valued. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and optimizing processes. These skills and qualifications ensure efficient operations, regulatory adherence, and high service quality within the insurance organization.

What are some common challenges faced by insurance operations managers, and how can they be addressed?

Insurance Operations Managers often encounter challenges such as streamlining processes across departments, ensuring compliance with constantly changing regulations, and managing high volumes of transactions efficiently. To address these issues, they frequently implement process automation, foster cross-functional communication, and stay updated on industry best practices. Building a strong team and investing in ongoing training can also help maintain high operational standards and adapt to evolving business needs.

What is the difference between Insurance Operations Manager vs Insurance Underwriter?

AspectInsurance Operations ManagerInsurance Underwriter
Primary RoleOversees daily insurance company operations, manages teams, and improves processesEvaluates insurance applications, assesses risk, and determines policy terms
Required CredentialsTypically requires a bachelor’s degree in business, finance, or related field; certifications like CPCU are commonUsually requires a bachelor’s degree; professional certifications like CPCU or ARM are beneficial
Work EnvironmentOffice setting within insurance companies or agenciesOffice environment, often within underwriting departments
Employer & Industry UsageUsed across insurance carriers, agencies, and brokersPrimarily within insurance companies and underwriting firms

The Insurance Operations Manager focuses on managing overall insurance processes and teams, while the Insurance Underwriter specializes in evaluating individual insurance applications and assessing risk. Both roles require similar credentials and work in office settings within the insurance industry, but their core responsibilities differ significantly.

Is an insurance operations manager a high paying job?

Insurance operations managers typically earn a competitive salary that varies by location, experience, and company size. In general, they are considered to have mid- to high-level compensation within the insurance industry, often supplemented by bonuses and benefits. Advanced skills in process optimization, leadership, and industry knowledge can lead to higher pay levels.

What does an insurance operations manager do?

An insurance operations manager oversees the daily functions of an insurance company or department, including claims processing, policy administration, and customer service. They coordinate teams, improve operational efficiency, ensure compliance with regulations, and often use management software to monitor performance and workflows.

What are the most commonly searched types of Insurance Operations jobs in Chula Vista, CA?

The most popular types of Insurance Operations jobs in Chula Vista, CA are:

What job categories do people searching Insurance Operations Manager jobs in Chula Vista, CA look for?

The top searched job categories for Insurance Operations Manager jobs in Chula Vista, CA are:

What cities near Chula Vista, CA are hiring for Insurance Operations Manager jobs?

Cities near Chula Vista, CA with the most Insurance Operations Manager job openings:

Insurance Operations Manager jobs near you

Branch Operations Manager - Commercial Lines

Insurance Office of America

San Diego, CA • On-site

$110K - $125K/yr

Full-time

Medical, Retirement

Re-posted 11 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Description

Job Description:

Title: Branch Operations Manager - Commercial Lines 

Hybrid: 1 day in office at either the Aliso Viejo, Glendale, Ontario, San Diego or Santa Barbara office locations

Supporting: IOA - Orange County | Book Focus: Construction  | Requirement: active P&C license
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Responsible for leadership of all IOA insurance operations management activities within the assigned branch. This includes managing operations team performance, strategic and tactical plan implementation, budgeting, goal setting, reporting, staff professional development, policy and procedure implementation, human resource management, quality assurance, productivity, and customer service management. Additionally, responsible for participating in producer/agency acquisition and integration, and personally serving as Account Manager for an assigned book of business. 

 
Key Responsibilities: 

  • Team Leadership: Direct daily activities and workflow of the branch team. 

  • Strategic Implementation: Drive annual strategic and tactical plans. 

  • Financial Management: Manage branch P&L, control costs, and achieve financial goals. 

  • Budget Management: Understand and manage the annual budget. 

  • Vision Communication: Communicate leadership vision/mission for the branch. 

  • Team Building: Build and manage a qualified operations team. 

  • Recruitment and Onboarding: Participate in recruitment and evaluate merger/acquisition opportunities. 

  • Personnel Management: Recommend staff actions, including acquisition and succession planning. 

  • HR Management: Ensure compliance with HR processes and policies. 

  • Performance Standards: Establish and monitor productivity, efficiency, quality, and service standards. 

  • Professional Development: Encourage growth and development of personnel. 

  • Succession Planning: Develop future branch operations leaders. 

  • Culture Promotion: Promote IOA culture and improve engagement. 

  • Performance Monitoring: Identify gaps and implement corrective actions. 

  • Data Analysis: Monitor and interpret performance data. 

  • Communication: Maintain communication with Regional Director of Operations and sales leadership. 

  • Collaboration: Resolve operational issues with Branch 1099 sales personnel. 

  • Account Management: Spend up to 50% of time managing an assigned book of business. 

  • Process Improvement: Develop and ensure compliance with core work processes. 

  • Policy Enforcement: Implement and enforce company policies. 

  • Technical Competence: Maintain high technical competence and industry expertise. 

  • Leadership Development: Continuously improve management and leadership skills. 

  • Relationship Building: Develop and maintain positive relationships with IOA leadership and employees. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

 
Ideal Candidate Qualifications: 

  • 5+ years of industry experience with deep, wide-ranging industry knowledge 

  • 2+ years of management experience 

  • All required active property & casualty licensing 

  • Exceptional Account Management skills, spending 50% of time managing a book of business 

  • Outstanding communication, people management, and negotiation skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $110,000.00 to $125,000.00 per year, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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