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Insurance Operations Associate Jobs in Kansas City, MO

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Insurance Operations Associate information

See Kansas City, MO salary details

$11

$25

$52

How much do insurance operations associate jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for insurance operations associate in Kansas City, MO is $25.61, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $29.57 per hour, depending on experience, location, and employer.

What does an insurance operations associate do?

An Insurance Operations Associate supports the day-to-day administrative and operational tasks within an insurance company. Their responsibilities often include processing policy applications, handling customer inquiries, maintaining records, and ensuring compliance with industry regulations. They work closely with underwriters, agents, and clients to facilitate smooth insurance transactions. This role is key in ensuring the efficiency and accuracy of insurance operations, contributing to overall customer satisfaction and effective risk management.

What are the key skills and qualifications needed to thrive as an insurance operations associate?

To thrive as an Insurance Operations Associate, you need strong analytical abilities, attention to detail, and a foundation in insurance principles, often supported by a bachelor's degree in business or a related field. Familiarity with insurance management systems, workflow software like Guidewire or Duck Creek, and proficiency in Microsoft Office are typically required. Excellent organizational skills, communication, and problem-solving abilities help you collaborate effectively and manage multiple tasks. These competencies are essential for ensuring smooth insurance operations, minimizing errors, and supporting regulatory compliance.

What are some common challenges faced by insurance operations associates, and how can they be managed effectively?

Insurance Operations Associates often handle high volumes of policy documentation, client data, and compliance checks, which can be challenging during peak renewal or claims periods. Staying organized, utilizing workflow management tools, and maintaining clear communication with underwriters and agents are key to managing these demands. Familiarity with insurance software and an eye for detail help prevent errors and ensure smooth processing. Proactive collaboration within the operations team and ongoing professional development can also make it easier to adapt to changing industry regulations and processes.

What is the difference between Insurance Operations Associate vs Insurance Underwriter?

AspectInsurance Operations AssociateInsurance Underwriter
CredentialsTypically requires a high school diploma or associate degree; certifications like CPCU or AINS are a plusBachelor's degree in finance, business, or related field; professional certifications like CPCU are common
Work EnvironmentOffice setting, supporting claims, policy administration, and customer serviceOffice setting, assessing risk, reviewing applications, and determining policy terms
Employer & Industry UsageUsed across insurance companies for operational support rolesUsed in underwriting departments to evaluate and approve policies
Comparison Search IntentHigh overlap in job functions and industry context

The Insurance Operations Associate focuses on supporting daily insurance processes, customer service, and policy administration, while the Insurance Underwriter evaluates risks and determines policy terms. Both roles are essential in the insurance industry but differ in responsibilities and required expertise.

What are the most commonly searched types of Insurance Operations jobs in Kansas City, MO?

The most popular types of Insurance Operations jobs in Kansas City, MO are:

What are popular job titles related to Insurance Operations Associate jobs in Kansas City, MO?

For Insurance Operations Associate jobs in Kansas City, MO, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Associate jobs in Kansas City, MO look for?

The top searched job categories for Insurance Operations Associate jobs in Kansas City, MO are:

What cities near Kansas City, MO are hiring for Insurance Operations Associate jobs?

Cities near Kansas City, MO with the most Insurance Operations Associate job openings:

Insurance Operations Associate jobs near you
Infographic showing various Insurance Operations Associate job openings in Kansas City, MO as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $53,269 per year, or $25.6 per hour.

Securities Services Operations Associate

UMB

Kansas City, MO • On-site

$38K - $57K/yr

Other

Posted 23 days ago

Job description

Securities Services Operations Associate

The Securities Services Operations Associate is part of the Trust & Custody Operations team that supports the Corporate Trust and Institutional Custody divisions. Within the Operations environment, this team supports UMB two lines of business, Institutional Custody and Corporate Trust, by processing new securities establishment.

The Securities Services Operations Associates have a specific and impactful function for our clients and UMB to ensure accurate processing. The Trust Operations associates are the subject matter expert in operational processes for our clients and internal partners.

This position assists clients with any questions and issues they may face while creating an unparalleled client experience. You will respond to various queries regarding securities, establish new securities, and make updates to securities upon request. You will also cross-train amongst other team members responsibilities for backup when needed. You can expect a fast-paced environment with unpredictable scenarios while maintaining flexibility and adaptability to client needs. Our Securities Services Operations Associates are motivated to be self-driven and enjoy the challenge of learning new skills while controlling their career progression.

The Trust Operations team is about creating strong connections amongst its associates to develop and maintain a positive working experience. You are valued for who you are in a fun, professional setting. It is a smaller team that works closely together to ensure everyone's success. Associates are supported and encouraged to work with their manager to develop roadmaps for opportunities within Operations and beyond.

How you'll spend your time:

  • You will use problem-solving skills to determine what action needs to be taken when processing internal UMB requests.
  • You will need strong communication skills to make a positive client experience.
  • You must have strong attention to detail to ensure correct processing.

We're excited to talk with you if:

  • 2 years of financial services experience OR Associates Degree
  • OR Bachelors Degree

Compensation Range:

$38,916 - $57,244

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates to understand how we collect and use your personal information when you apply for employment with UMB.

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