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Insurance Operations Analyst Jobs in Pennsylvania

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Insurance Operations Analyst information

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$14

$33

$56

How much do insurance operations analyst jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance operations analyst in Pennsylvania is $33.84, according to ZipRecruiter salary data. Most workers in this role earn between $24.09 and $40.48 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance operations analyst?

To thrive as an Insurance Operations Analyst, you need strong analytical skills, attention to detail, and a background in business, finance, or insurance, often supported by a relevant bachelor's degree. Familiarity with insurance management software, data analysis tools like Excel or SQL, and industry certifications such as AINS or CPCU are commonly expected. Effective communication, problem-solving abilities, and organizational skills help you collaborate across teams and manage complex workflows. These skills and qualifications are crucial for ensuring accurate policy administration, maintaining compliance, and driving process improvements within insurance operations.

What are the primary challenges faced by an insurance operations analyst in managing policy administration processes?

As an Insurance Operations Analyst, one of the main challenges is ensuring accuracy and compliance while processing large volumes of policy data, endorsements, and renewals. Analysts often need to coordinate between different teams—such as underwriting, claims, and customer service—to resolve discrepancies and maintain data integrity. Keeping up with changing regulations and leveraging technology to streamline workflows are also key aspects of the role. Developing strong attention to detail and effective communication skills can help overcome these challenges and contribute to operational efficiency.

What is the difference between Insurance Operations Analyst vs Insurance Underwriter?

AspectInsurance Operations AnalystInsurance Underwriter
Required CredentialsBachelor's degree, certifications like CPCU or ARMBachelor's degree, certifications like CPCU or ARM
Work EnvironmentData analysis, process improvement, collaboration with teamsRisk assessment, policy evaluation, decision-making
Employer & Industry UsageInsurance companies, brokers, and agenciesInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Operations Analysts focus on streamlining processes, analyzing data, and supporting operational efficiency within insurance companies. In contrast, Insurance Underwriters evaluate risks and determine policy terms. Both roles require similar credentials and are integral to the insurance industry, but they differ in daily responsibilities and focus areas.

How much does an insurance operations analyst make?

The average salary for an insurance operations analyst typically ranges from $50,000 to $75,000 per year, depending on experience, location, and the size of the company. Entry-level roles may start lower, while experienced analysts with specialized skills or certifications can earn higher salaries. Compensation often includes benefits such as health insurance and retirement plans.

What are popular job titles related to Insurance Operations Analyst jobs in Pennsylvania?

For Insurance Operations Analyst jobs in Pennsylvania, the most frequently searched job titles are:

What job categories do people searching Insurance Operations Analyst jobs in Pennsylvania look for?

The top searched job categories for Insurance Operations Analyst jobs in Pennsylvania are:

Insurance Operations Analyst jobs near you
Infographic showing various Insurance Operations Analyst job openings in Pennsylvania as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $70,378 per year, or $33.8 per hour.

Operations Analyst Senior - Wealth Management

PNC Bank

Pittsburgh, PA

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 10 days ago

PNC Bank rating

7.7

Company rating: 7.7 out of 10

Based on 345 frontline employees who took The Breakroom Quiz

92nd of 171 rated banks

Job description

Position OverviewAt PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As an Operations Analyst Senior within PNC Wealth Management, you will be based in Pittsburgh, PA at the Tower at PNC Plaza.PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.Job Description
  • Executes routine and complex transactions/processes of varying risk and financial value utilizing standard policies and procedures. May have specific responsibility for one or multiple specialized products or functional areas.
  • Identifies and addresses exceptions. May serve as a point of escalation for complex transactions. Partners internally with service partners to route calls, documents or other action items to complete transactions. May interact with external customers to complete transactions.
  • Ensures the appropriate materials and documentation are available to complete transactions. Confirms equipment is operational, if applicable.
  • Provides consultation and advice to internal and external customers. May review existing processes and recommend improvements and may assist with implementation. Participates in and may serve as a subject matter resource for process improvement projects. May assist in training and onboarding of new hires.
  • May review transactions and related documents to verify completeness, accuracy and conformance to established service levels and compliance with applicable policies and procedures. May participate in risk mitigation activities.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
Qualifications

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Preferred SkillsAccountability, Customer Solutions, Ensure Compliance, Personal Initiative, Process Improvements, Results-Oriented, Risk Mitigation Strategies, Standard Operating Procedure (SOP)CompetenciesAccuracy and Attention to Detail, Effective Communications, Managing Multiple Priorities, Operational Functions, Problem Solving, Process Management, Products and Services, Standard Operating ProceduresWork ExperienceRoles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.EducationAssociatesCertificationsNo Required Certification(s)LicensesNo Required License(s)BenefitsPNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visitpncthrive.com.

Disability Accommodations Statement

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com. Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call 877-968-7762 and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.


At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)


PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

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