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Insurance Investigation Jobs (NOW HIRING)

Special Investigator

Sacramento, CA ยท On-site

$5.5K - $9.0K/mo

... insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities. Enforcement Branch Investigation Division Valencia Regional Office This recruitment is for the ...

They will be primarily responsible for investigating allegations of abuse, neglect or mistreatment ... Health, dental, and vision insurance * 401(k) with company match * PTO policy (11 Paid Holidays ...

$65K/yr

They will be primarily responsible for investigating allegations of abuse, neglect or mistreatment ... Health, dental, and vision insurance * 401(k) with company match * PTO policy (11 Paid Holidays ...

... investigation experience with law enforcement agencies, (or) seven years of professional ... Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K ...

They will be primarily responsible for investigating allegations of abuse, neglect or mistreatment ... Health, dental, and vision insurance * 401(k) with company match * PTO policy (11 Paid Holidays ...

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews ...

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews ...

$56K - $101K/yr

... investigation experience with law enforcement agencies, (or) seven years of professional ... Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K ...

SIU Investigator

Syracuse, NY ยท On-site

$30 - $35/hr

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews ...

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews ...

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews ...

VRC is seeking qualified candidates to conduct multi-line insurance investigations suspected of insurance fraud or other irregularities as requested by our clients by obtaining in-person interviews ...

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Insurance Investigation information

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How much do insurance investigation jobs pay per hour?

As of Sep 15, 2026, the average hourly pay for insurance investigation in the United States is $25.77, according to ZipRecruiter salary data. Most workers in this role earn between $21.88 and $31.73 per hour, depending on experience, location, and employer.

What is insurance investigation?

Insurance investigation is the process of examining and verifying insurance claims to determine their validity. Investigators look for signs of fraud or exaggeration, collect evidence, interview witnesses, and analyze documentation related to the claim. Their goal is to ensure that claims are legitimate and to protect insurance companies from fraudulent activities. Insurance investigators often work closely with law enforcement and legal professionals during their inquiries.

What are the key skills and qualifications needed to thrive as an insurance investigator?

To thrive as an Insurance Investigator, you need a solid understanding of insurance policies, investigative techniques, and legal compliance, typically supported by a relevant degree or experience in criminal justice or insurance. Familiarity with case management systems, fraud detection software, and public records databases is essential. Strong analytical thinking, attention to detail, and effective communication skills help you gather evidence and present findings. These skills are crucial for detecting fraud, ensuring claim integrity, and protecting company assets.

What are some common challenges faced in an insurance investigation role, and how can they be managed?

Insurance Investigation professionals often encounter challenges such as gathering accurate information from uncooperative parties, detecting fraud, and managing a high caseload with tight deadlines. Staying organized, maintaining strong communication skills, and using specialized investigative tools can help manage these challenges. Collaborating closely with claims adjusters, legal teams, and law enforcement is also essential to ensure thorough and fair investigations.

What is the difference between Insurance Investigation vs Claims Adjuster?

AspectInsurance InvestigationClaims Adjuster
Primary RoleInvestigate insurance claims to determine validity and fraudEvaluate and settle insurance claims by assessing damages and coverage
Required CredentialsOften requires insurance licenses, investigative skills, and sometimes certificationsRequires insurance licenses, claims handling knowledge, and adjuster certifications
Work EnvironmentFieldwork, interviews, report writing, sometimes in offices or on-siteOffice-based with site visits, customer interactions, and claim assessments
Industry UsageCommonly employed in insurance companies, fraud detection unitsUsed by insurance companies, third-party administrators, and claims departments

While both roles involve working within the insurance industry and require similar credentials, Insurance Investigators focus on uncovering fraud and verifying claims, often through fieldwork. Claims Adjusters primarily evaluate damages and determine claim payouts. Understanding these differences helps in choosing the right career path or job search focus.

How much do insurance investigators make in the US?

Insurance investigators in the US typically earn an average annual salary of around $50,000 to $70,000, depending on experience, location, and employer. Experienced investigators or those working in specialized fields can earn higher wages, and some may receive additional benefits or overtime pay.

What do you need to be an insurance investigation?

To become an insurance investigator, you typically need a high school diploma or equivalent, with some roles preferring or requiring a college degree in criminal justice, law enforcement, or a related field. Experience in law enforcement, claims adjusting, or private investigation is often beneficial, along with strong analytical skills and knowledge of insurance policies. Certifications such as the Certified Insurance Fraud Investigator (CIFI) can enhance job prospects.

What does an insurance investigation do?

An insurance investigation involves examining claims to verify their validity, often by gathering evidence, interviewing witnesses, and reviewing documents. Investigators use skills in research, surveillance, and report writing to determine if a claim is legitimate or fraudulent, supporting insurance companies in making informed decisions.
More about Insurance Investigation jobs

What cities are hiring for Insurance Investigation jobs?

Cities with the most Insurance Investigation job openings:

What states have the most Insurance Investigation jobs?

States with the most job openings for Insurance Investigation jobs include:

What are popular job titles related to Insurance Investigation jobs?

For Insurance Investigation jobs, the most frequently searched job titles are:

Infographic showing various Insurance Investigation job openings in the United States as of September 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $53,602 per year, or $25.8 per hour.

Special Investigator

Sacramento, CA โ€ข On-site

$5.5K - $9.0K/mo

Full-time

Medical, Dental, Vision, Retirement

Re-posted 25 days ago


Job description

Background check and fingerprinting are required
Special Investigators within the Investigation Division are designated under California Penal Code ยง830.11 as officers of the state authorized to exercise limited peace officer powers, such as arrests and the execution of search warrants, upon completion of a Penal Code ยง832-Arrest course.
Do you enjoy working in a fast-paced Office Centered environment with variety in your work? The California Department of Insurance (CDI) is seeking a dynamic Special Investigator with experience in Investigation techniques and procedures; rules of evidence and court procedures; laws of arrest, search and seizure; legal rights of citizens; and service of legal process, to join the Enforcement Branch.
If this is you, then CDI may be the employer for you!
Under general direction of the Supervising Special Investigator I - Non-Peace Officer (Supervising Investigator) or designee, incumbents perform insurance investigations relating to regulatory compliance and/or criminal investigations including the enforcement of California and Federal laws related to the transaction of insurance.
This position is designated under the Conflict of Interest Code. The position is responsible for making or participating in governmental decisions that may potentially have a material effect on personal financial interests. The appointee is required to complete a Statement of Economic Interest (Form 700), which includes an Assuming Office filing within 30 days of appointment, annual filings, and a Leaving Office filing within 30 days of physical separation. Non-compliance with the Conflict of Interest Code requirements may result in the voiding of appointment, financial penalties, or enforcement actions.
Effective July 1, 2025, the California Department of Human Resources (CalHR) implemented the Personal Leave Program (PLP) 2025 and related Pay Differential 386. PLP 2025 requires employees to receive a reduction in pay in exchange for monthly hours of PLP 2025 leave credits. The salary range(s) included on this job posting do not reflect the reduction in pay. For more information, visit the CalHR website ( www.calhr.ca.gov ).
New to state service? Learn how to apply here.
Please, take two minutes to check us out .
You will find additional information about the job in the Duty Statement .
Working Conditions
โ€ข Must be able to work in a law enforcement environment that includes the presence of firearms
โ€ข A valid California driver license is required
โ€ข Must be 21 years of age
โ€ข Must be able to work both indoors and outdoors, depending on the situation in which investigator is involved, at any given time
โ€ข There is a reasonable expectation of contact with dangerous suspects
โ€ข Frequent sitting, standing, walking, and carrying is required and
โ€ข The incumbent must be able to work in a high-rise building
โ€ข Some travel is required within and/oroutside the state of California via private or public transportation (i.e.,automobile, airplane, etc.). Travel may include overnight stay.
This position is eligible for hybrid telework. The amount of telework is at the discretion of the Enforcement Branch and based on CDI's current telework policy. While CDI supports telework, in-person attendance will be required based on operational needs. Employees are expected to be able to report to work with minimal notification if an urgent need arises, as determined by the Department.
Minimum Requirements You will find the Minimum Requirements in the Class Specification.
  • SPECIAL INVESTIGATOR
Additional Documents
  • Job Application Package Checklist
  • Duty Statement

Position Details Job Code #:
JC-531046
Position #(s):
413-043-8612-015
413-043-8612-016
413-043-8612-012
Working Title:
Special Investigator
Classification:
SPECIAL INVESTIGATOR $5,528.00 - $6,863.00 A
$6,310.00 - $8,217.00 B
$6,924.00 - $9,037.00 C
New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable.
# of Positions:
3
Work Location:
Los Angeles County
Telework:
Hybrid
Job Type:
Permanent, Full Time
Department Information
The CDI is the consumer protection agency for the nation's largest insurance marketplace and safeguards all of the state's consumers by fairly regulating the insurance industry. With annual direct premiums of $340 billion, California is the largest insurance market in the United States and the fourth largest insurance market in the world.
Nearly 1,400 dedicated employees work at CDI to oversee more than 1,400 insurance companies and license more than 425,000 agents, brokers, adjusters, and business entities.
Enforcement Branch
Investigation Division
Valencia Regional Office
This recruitment is for the Valencia Regional Office located at:
27200 Tourney Road #375
Santa Clarita, CA 91355
Department Website: http://www.insurance.ca.gov
Special Requirements
Please attach (upload) all the required documents to verify that you meet the minimum qualifications for this position (i.e., degree, transcript, license, certificate). If you fail to provide the required documentation, your application package will be marked as incomplete and not considered for an interview.
  • Exam list eligibility - refer to exam link below.
  • Transfer eligibility, if applicable, for current/former civil service employees
  • Degree and/or School Transcripts
  • Age Verification Documentation

CRIMINAL RECORD SUPPLEMENTAL QUESTIONNAIRE (CRSQ) IS REQUIRED. CLICK HERE TO ACCESS THE CRSQ FORM
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 9/18/2026
Who May Apply
Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below:
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Department of Insurance
CDI Jobs Inquiries
Attn: Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Department of Insurance
CDI Jobs Inquiries
Classification & Consultation Unit
Human Resources Management Division
300 Capitol Mall, 13th Floor
Sacramento , CA 95814
08:00 AM - 05:00 PM
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Criminal Record Supplemental Questionnaire
  • Degree and/or School Transcripts
Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.
Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:
โ€ข Aptitude for investigation work;
โ€ข Proficient in working with various computer databases and software packages such as Microsoft Word, Access, Excel, PowerPoint and Outlook;
โ€ข Demonstrated ability to exercise a high degree of initiative and independence in performing assigned tasks; and
โ€ข Demonstrated ability to work in a team environment with commitment and a cooperative attitude.
โ€ข Fluency in non-English language is preferred but not required. Bilingual candidates are encouraged to indicate their fluency via Question #5 of the STD. 678.
Benefits
  • Free Parking
  • Flexible work hours
  • Remote work options
  • Medical Benefits - including health, dental, and vision insurance
  • Employee Wellness Program
  • Employee Assistance Program
  • On the Job Training
  • Career Services Program
  • Recognition Program
  • Paid Holidays and leave
  • Defined benefit retirement program
  • Savings Plus Program (401 (k), 457)
  • Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.

Benefit information can be found on the CalHR website and the CalPERS website.
Contact Information
The Human Resources Contact is available to answer questions regarding the position or application process.
Department Website: http://www.insurance.ca.gov
Human Resources Contact:
Classification & Consultation Unit
(916) 492-3300
CDIJobInquiries@insurance.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:
EEO Officer
(916) 492-3024
OCR@insurance.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Examination Information
Step 1 - If you have not taken the Special Investigator examination, or if your eligibility has expired, and/or you have no other type of eligibility, you MUST take the examination to be eligible for appointment. Please click the link provided below for the examination information and instructions.
Special Investigator: Exam Bulletin
Step 2 - Submit your application including all required documents, by using the "Apply Now" button found at the top of this bulletin.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.