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Insurance Implementation Jobs in Kaukauna, WI (NOW HIRING)

Health, dental & vision insurance * 401K match And much more! RESPONSIBILITIES: * Acts as the Lead Engineer for Genesys implementation and upgrade projects * Preform project and support tasks for ...

Insurance is just that. Our Sales Advisors enjoy working in a relationship-driven industry with ... Work closely with our service team to ensure successful implementation and delivery of solutions ...

Insurance is just that. Our Sales Advisors enjoy working in a relationship-driven industry with ... Work closely with our service team to ensure successful implementation and delivery of solutions ...

Sr Infrastructure Engineer

Neenah, WI ยท On-site

$109K - $149K/yr

Design and implement consistent, repeatable, and automated infrastructure deployments * Drive ... Our mission is clear: we're making insurance genuine. We recognize that our associates are our ...

Sr Infrastructure Engineer

Neenah, WI ยท On-site

$109K - $149K/yr

Lead the architecture, design, implementation, and lifecycle management of enterprise networking ... SECURA Insurance strives to provide equal opportunity for all employees and is committed to ...

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Insurance Implementation information

See Kaukauna, WI salary details

$39.6K

$105K

$170.5K

How much do insurance implementation jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance implementation in Kaukauna, WI is $105,040.00, according to ZipRecruiter salary data. Most workers in this role earn between $76,600.00 and $122,800.00 per year, depending on experience, location, and employer.

What is insurance implementation?

Insurance implementation refers to the process of setting up and integrating insurance products, systems, or policies within an organization. This typically involves coordinating with stakeholders, configuring software platforms, training staff, and ensuring regulatory compliance. The goal is to make sure that new insurance offerings or systems are launched smoothly and efficiently, minimizing disruptions to business operations. Professionals in insurance implementation manage timelines, oversee data migration, and address any technical or operational challenges that arise during the transition.

What are some common challenges faced during the insurance implementation process, and how can I effectively address them in this role?

One of the most common challenges in insurance implementation is managing tight timelines while coordinating among multiple stakeholders, such as clients, underwriters, and IT teams. Clear communication and proactive project management are crucial to ensure all requirements are gathered and addressed efficiently. Additionally, adapting to varying client systems and ensuring seamless data migration can be complex, so attention to detail and problem-solving skills are highly valued. Collaborating closely with cross-functional teams and maintaining flexibility will help you navigate these challenges successfully.

What are the key skills and qualifications needed to thrive as an insurance implementation specialist, and why are they important?

To thrive as an Insurance Implementation Specialist, you need a solid understanding of insurance products, project management principles, and process optimization, typically supported by a degree in business, finance, or a related field. Familiarity with insurance management software, CRM systems, and data analysis tools is commonly required, along with certifications like PMP or Lean Six Sigma being advantageous. Strong communication, problem-solving abilities, and attention to detail help facilitate smooth onboarding and collaboration with clients and internal teams. These skills are crucial for ensuring seamless policy implementation, client satisfaction, and efficient project delivery in a highly regulated industry.

What is the difference between Insurance Implementation vs Insurance Underwriting?

AspectInsurance ImplementationInsurance Underwriting
Primary RoleDeploys insurance products, manages client onboarding, and ensures policy setupEvaluates risk, determines policy terms, and approves coverage
Required CertificationsTypically requires insurance licenses and product knowledgeRequires licenses, risk assessment skills, and underwriting certifications
Work EnvironmentOffice-based, client-facing, project-drivenOffice-based, analytical, decision-making focused
Industry UsageCommon in insurance companies, brokers, and agenciesIntegral to insurance companies and underwriting firms

Insurance Implementation focuses on deploying insurance products and onboarding clients, while Insurance Underwriting involves assessing risks and approving policies. Both roles require insurance licenses and industry knowledge, but they differ in daily tasks and responsibilities within the insurance industry.

What are insurance implementation jobs?

Insurance implementation jobs involve coordinating the setup and integration of insurance policies, systems, or products for clients or companies. These roles often require knowledge of insurance processes, strong project management skills, and familiarity with industry software. They may include tasks such as policy onboarding, system configuration, and ensuring compliance with regulations.

Sr. Genesys CX Implementation Engineer

EDCi

Appleton, WI โ€ข Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago


Job description

⬅ Back to Career Opportunities

Sr. Genesys CX Implementation Engineer

Location: Remote

EDCi provides infrastructure and call center technology services and solutions to clients throughout Wisconsin and the Midwest. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.

The Sr. Genesy Engineer will have the responsibility for designing, configuring, developing, implementing and supporting Genesys technologies. The opportunity is will serve as a lead engineer on EDCi’s Customer Care Professional Services team providing both implementation and post implementation support. This role will closely interact with both Field & Support Engineering aligning strategic objectives to provide “world class services” while maintaining the highest level of quality.

Associates of EDCi have the opportunity to engage in dynamic projects, leveraging the latest technologies. Our partnerships provide a unique opportunity for associates to continue to develop their professional skills. EDCi is an organization that takes pride in recognizing balance and the importance of family. If your interest is for challenging work in a comfortable work environment, look to EDCi.

When you join the EDCi team, you’ll receive many perks, such as:

  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental & vision insurance
  • 401K match

And much more!

RESPONSIBILITIES:

  • Acts as the Lead Engineer for Genesys implementation and upgrade projects
  • Preform project and support tasks for Genesys products and solutions
  • Responsible for design, configuration, implementation, and support of IVR/ACD scripts for Genesys Cloud Solutions
  • Contribute to the solution architectural design
  • Coordinate and write technical papers, articles, standard operating procedures and best practices
  • Perform in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high profile problem solving.
  • Ability to balance both support and project work when applicable; able to meet support/project milestones
  • Collaborates with Technical Account Managers, Project Managers & Sales to delivery projects on-time and on-budget

PRIMARY /ESSENTIAL SKILLS AND QUALIFICATIONS:

  • 5+ years IP Telephony/VoIP experience is Required
  • Knowledge of VoIP equipment, implementations and support Required
  • 3+ years experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Could CX certification is a plus
  • Knowledge of Media / Voice gateway knowledge Preferred
  • Knowledge of SIP Protocol implementation and support Preferred
  • BS preferred, Associate’s degree in IT related field Required
  • Excellent client service attitude and team focus
  • Understand best practices for a service organization
  • Development Skills/certifications as a plus are:
    • Java/Java Script
    • HTML
    • Rest WEB Services
    • Genesys Cloud CX API’s
    • Microsoft SQL Server
    • Web-services, 3rd party API’s

SECONDARY /OPTIONAL SKILLS AND QUALIFICATIONS:

  • 1+ years experience in network administration and support is a Plus
  • NET development or C# Experience is a Plus
  • Experience with Microsoft SQL Stored procedures is a Plus

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