At The Potential In Us, we believe housing is the foundation for independence, health, and community connection. This Medicaid-funded program supports individuals who are homeless, at risk of homelessness, transitioning from institutional settings, or experiencing housing instability.
The Housing Supports Specialist provides housing-related case management and tenancy-sustaining services to help members obtain and maintain safe, stable, and affordable housing, while promoting long-term community-based living.
Essential Duties & ResponsibilitiesPre-Tenancy Services
- Develop and monitor individualized Housing Stabilization Plans and Levels of Need monthly.
- Assist members with housing search, applications, tenant screening, and enrollment in Coordinated Entry or McKinney-Vento programs.
- Contact landlords/property managers; support lease negotiations, appointments, and lease signings.
- Review units for safety and readiness; coordinate and support move-in logistics.
- Help secure financial assistance (rental subsidies, security deposits, application fees, moving costs, transportation, essential needs).
- Assist with obtaining required documentation (ID, Social Security card, birth certificate, income verification, rental history, etc.).
- Provide financial education, budgeting support, credit repair guidance, and bank account setup assistance.
- Connect members to resources that promote long-term stability, including mental health services, employment, childcare, transportation, education, legal services, and other community support.
Tenancy-Sustaining Services
- Maintain and update individualized housing support plans with measurable short- and long-term goals.
- Assist with lease renewals, housing recertifications, and subsidy renewals.
- Educate members on tenant and landlord rights and responsibilities.
- Support development of independent living skills, including housekeeping, time management, budgeting, fraud prevention, and community integration.
- Assist with securing income and benefits (e.g., Social Security, housing vouchers) to maintain housing.
- Address tenancy risks such as late payments, lease violations, maintenance issues, or landlord/neighbor disputes through direct intervention and community referrals.
Experience: Minimum 2 years in housing services, case management, social services, or related fields. Experience with Medicaid populations, supportive housing, or behavioral health preferred.
Knowledge/Skills:
- Knowledge of affordable housing systems, HUD programs, and local/state housing resources
- Understanding of Medicaid-funded services
- Strong communication, organizational, and problem-solving skills
- Ability to manage a caseload independently in community settings
- Proficiency in Microsoft Office and electronic health record systems
Other Requirements: Valid driver’s license, reliable transportation, and ability to travel within assigned service areas.
Benefits:
- Health insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
Work Location: On the road
Company Description
Potential in Us, LLC is a mission-driven organization dedicated to empowering individuals with developmental disabilities and providing housing supports to all community members in need. We offer residential, community, and employment supports while also expanding into food security and community-based initiatives. Our team values compassion, innovation, and professionalism in every aspect of our work.