Potential In Us

At The Potential In Us, we believe housing is the foundation for independence, health, and community connection. This Medicaid-funded program supports individuals who are homeless, at risk of homelessness, transitioning from institutional settings, or experiencing housing instability.

The Housing Supports Specialist provides housing-related case management and tenancy-sustaining services to help members obtain and maintain safe, stable, and affordable housing, while promoting long-term community-based living.

Essential Duties & ResponsibilitiesPre-Tenancy Services

• Develop and monitor individualized Housing Stabilization Plans and Levels of Need monthly.
• Assist members with housing search, applications, tenant screening, and enrollment in Coordinated Entry or McKinney-Vento programs.
• Contact landlords/property managers; support lease negotiations, appointments, and lease signings.
• Review units for safety and readiness; coordinate and support move-in logistics.
• Help secure financial assistance (rental subsidies, security deposits, application fees, moving costs, transportation, essential needs).
• Assist with obtaining required documentation (ID, Social Security card, birth certificate, income verification, rental history, etc.).
• Provide financial education, budgeting support, credit repair guidance, and bank account setup assistance.
• Connect members to resources that promote long-term stability, including mental health services, employment, childcare, transportation, education, legal services, and other community support.

Tenancy-Sustaining Services

• Maintain and update individualized housing support plans with measurable short- and long-term goals.
• Assist with lease renewals, housing recertifications, and subsidy renewals.
• Educate members on tenant and landlord rights and responsibilities.
• Support development of independent living skills, including housekeeping, time management, budgeting, fraud prevention, and community integration.
• Assist with securing income and benefits (e.g., Social Security, housing vouchers) to maintain housing.
• Address tenancy risks such as late payments, lease violations, maintenance issues, or landlord/neighbor disputes through direct intervention and community referrals.

Experience: Minimum 2 years in housing services, case management, social services, or related fields. Experience with Medicaid populations, supportive housing, or behavioral health preferred.

Knowledge/Skills:

• Knowledge of affordable housing systems, HUD programs, and local/state housing resources
• Understanding of Medicaid-funded services
• Strong communication, organizational, and problem-solving skills
• Ability to manage a caseload independently in community settings
• Proficiency in Microsoft Office and electronic health record systems

Other Requirements: Valid driver’s license, reliable transportation, and ability to travel within assigned service areas.

Benefits:

• Health insurance
• Paid time off
• Retirement plan
• Tuition reimbursement

Work Location: On the road