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Insurance Filing Jobs in North Carolina (NOW HIRING)

eTeam

Insurance Specialist

Chapel Hill, NC · On-site

The responsibilities of this role include filing dental insurance claims and pre-treatment estimates for privately insured patients; obtaining and providing the clinical documentation necessary for ...

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Insurance Filing information

What is insurance filing?

Insurance filing jobs involve handling and processing documents related to insurance claims, policies, and client information. Professionals in this field ensure that all necessary paperwork is correctly submitted to insurance companies and that records are maintained in compliance with regulations. Their duties may include reviewing claims for completeness, entering data into systems, and communicating with clients and insurance providers to resolve discrepancies. These roles are essential for the smooth operation of insurance agencies, healthcare providers, and other organizations that deal with insurance documentation.

What are the key skills and qualifications needed to thrive in insurance filing?

To excel in Insurance Filing, you need strong attention to detail, organizational skills, and a solid understanding of insurance policies and claims processes, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, electronic filing systems, and basic office applications is typically required. Outstanding communication, problem-solving abilities, and time management help you resolve discrepancies and maintain efficient workflows. These skills ensure that claims are processed accurately and promptly, minimizing errors and supporting client and organizational satisfaction.

What are some common challenges faced in an insurance filing role, and how can they be effectively managed?

A key challenge in Insurance Filing is ensuring accuracy and completeness when handling large volumes of documentation, as mistakes can lead to claim denials or delays. To manage this, professionals use detailed checklists, electronic filing systems, and maintain clear communication with clients and insurance providers. Staying organized and up-to-date with changing regulations is also essential. Many teams provide ongoing training and support to help filing specialists stay current and efficient in their work.

What is the difference between Insurance Filing vs Insurance Claims Specialist?

AspectInsurance FilingInsurance Claims Specialist
CredentialsBasic insurance knowledge, sometimes certificationAdvanced claims processing certifications often preferred
Work EnvironmentOffice-based, administrative settingOffice or remote, customer service focus
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Primary RoleOrganizing and submitting insurance documentsEvaluating and processing insurance claims

Insurance Filing involves preparing and submitting insurance documents, ensuring proper documentation. Insurance Claims Specialists handle the evaluation and processing of claims, often requiring more detailed knowledge of policies and claims procedures. While both roles support insurance operations, Filing is more administrative, whereas Claims Specialists focus on claims resolution.

What are popular job titles related to Insurance Filing jobs in North Carolina?

For Insurance Filing jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Insurance Filing jobs in North Carolina look for?

The top searched job categories for Insurance Filing jobs in North Carolina are:

Insurance Filing jobs near you
Infographic showing various Insurance Filing job openings in North Carolina as of August 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 100% In-person job distribution.

Dental Administrative Assistant

Hampstead Pediatric Dentistry

Hampstead, NC • On-site

$15.25 - $20.50/hr

Full-time

Re-posted 9 days ago

Job description

Job Description: Experienced Dental Administrative Assistant - Pediatric Dental Office

We are seeking a highly organized, compassionate, and experienced Dental Administrative Assistant to join our dedicated team at a busy pediatric dental office. The ideal candidate will be the welcoming face and voice of our practice, ensuring the smooth flow of daily administrative and patient-facing operations. Proficiency in dental insurance filing and exceptional phone etiquette are essential for this role.

Key Responsibilities

  • Patient Welcome & Scheduling:

    • Greet patients and their families warmly upon arrival and manage the check-in/check-out process efficiently.

    • Schedule, confirm, and reschedule patient appointments, managing the clinical schedule to optimize flow.

    • Maintain and update patient records, ensuring accuracy and confidentiality (HIPAA compliance).

  • Insurance and Billing (Crucial Skill):

    • Expertly manage all aspects of insurance filing and claims submission.

    • Verify patient insurance eligibility and benefits prior to appointments.

    • Prepare and present treatment plan estimates, clearly communicating patient financial responsibilities.

    • Follow up on unpaid claims and manage accounts receivable.

  • Communication (Crucial Skill):

    • Answer multi-line phones with professionalism and a friendly, calm demeanor.

    • Direct calls, take accurate messages, and manage communication between patients, parents, and clinical staff.

    • Handle correspondence, including mail, email, and fax communications.

  • Office Management:

    • Maintain a neat, organized, and professional reception area.

    • Manage office supplies inventory and place orders as needed.

    • Assist with other general administrative duties to support the practice manager and dental team.

Required Qualifications

  • Experience: Minimum of 2-3 years of proven experience in a dental administrative role.

  • Insurance Proficiency: Demonstrated expertise in processing and filing dental insurance claims (PPO and Medicaid knowledge is a plus).

  • Communication Skills: Exceptional verbal communication skills, specifically proficiency in handling high-volume phone calls and interacting positively with children and parents.

  • Technical Skills: Proficient in using dental practice management software (e.g., Dentrix, Open Dental, EagleSoft, Curve Dental) and Microsoft Office Suite (Word, Excel).

  • Soft Skills: Strong organizational and multitasking abilities, a meticulous attention to detail, and a patient, empathetic approach.

Preferred Qualifications

  • Experience with electronic health records (EHR) systems.

How to Apply

Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and why they are a good fit for a pediatric dental setting to hampsteadpediatricdentistry@gmail.com

We look forward to hearing from you!