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Insurance Field Representative Jobs in Michigan (NOW HIRING)

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Insurance Field Representative information

What are the key skills and qualifications needed to thrive as an insurance field representative?

To thrive as an Insurance Field Representative, you need strong sales acumen, knowledge of insurance products, and typically a state insurance license. Familiarity with CRM software, underwriting systems, and digital quoting tools is commonly required. Excellent interpersonal skills, persuasive communication, and resilience are standout soft skills in this role. These skills ensure effective client acquisition, policy management, and the ability to build lasting relationships in a competitive market.

What are some typical challenges faced by insurance field representatives when building client relationships?

Insurance Field Representatives often face the challenge of establishing trust and credibility with new clients, especially in highly competitive markets. They must effectively communicate complex policy details and tailor solutions to meet each client's unique needs, which requires strong interpersonal and listening skills. Additionally, balancing time between prospecting, client meetings, and administrative tasks can be demanding, but success in this role often leads to significant professional growth and advancement opportunities within the insurance industry.

What does an insurance field representative do?

An Insurance Field Representative acts as a liaison between insurance companies and clients, primarily working outside the office to generate new business, maintain existing accounts, and assess clients' insurance needs. They often meet with clients to explain policy options, process applications, and conduct risk assessments. Their role may also include investigating claims and ensuring compliance with company policies. Strong interpersonal and sales skills are essential for success in this position.

What is the difference between Insurance Field Representative vs Insurance Agent?

AspectInsurance Field RepresentativeInsurance Agent
CredentialsLicensing required, varies by stateLicensing required, varies by state
Work EnvironmentField-based, visiting clients and prospectsOffice and field, meeting clients and handling policies
Employer & Industry UsageInsurance companies, agencies

Both roles require licensing and involve client interaction, but Insurance Field Representatives typically focus on visiting clients in the field to promote and sell insurance products, while Insurance Agents often work both in offices and in the field, handling policy sales and customer service. The roles are similar in credentials and industry usage, with the main difference being the focus on field visits versus a mix of office and field work.

What are popular job titles related to Insurance Field Representative jobs in Michigan? For Insurance Field Representative jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Insurance Field Representative jobs in Michigan look for? The top searched job categories for Insurance Field Representative jobs in Michigan are:
Insurance Field Representative jobs near you
Infographic showing various Insurance Field Representative job openings in Michigan as of August 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 100% In-person job distribution.

Field Claims Representative

Auto-Owners Insurance

Clarkston, MI • On-site

Other

Retirement, PTO

Posted 4 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

22nd of 303 rated insurance

Job description

Field Claims Professional

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

  • Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
  • Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
  • Become familiar with insurance coverage by studying insurance policies, endorsements and forms
  • Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
  • Ensure that claims payments are issued in a timely and accurate manner
  • Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience handling property and casualty claims
  • A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
  • Field claims handling experience is preferred but not required
  • Knowledge of Xactimate software is preferred but not required
  • Above average communication skills (written and verbal)
  • Ability to resolve complex issues
  • Organize and interpret data
  • Ability to handle multiple assignments
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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