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Insurance Coordinator Jobs in Rome, NY (NOW HIRING)

Admissions Coordinator Rate: $20- $23/hour (depending on experience) Shift: Full-Time Schedule ... Life Insurance * Employee Referral Bonus Program * Retirement Saving Options

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience ... charts, verifying insurance and payment collection * Balance nightly deposits and credit card ...

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Insurance Coordinator information

See Rome, NY salary details

$12

$23

$38

How much do insurance coordinator jobs pay per hour?

As of Aug 4, 2026, the average hourly pay for insurance coordinator in Rome, NY is $23.47, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $28.65 per hour, depending on experience, location, and employer.

What is an insurance coordinator?

An insurance coordinator typically works in the health care industry and helps to determine what insurance benefits are available to patients. As an insurance coordinator, you confirm coverage with the insurance company, review benefits with patients, and submit claims for payment. There are no formal education requirements to pursue a career as an insurance coordinator, but many have an associate degree in business or a related field. Additional qualifications include knowledge of insurance claims, customer service experience, and strong organizational skills. Insurance coordinators often work for medical and dental offices, hospitals or other healthcare facilities, and insurance companies.

What are some common challenges insurance coordinators face when managing multiple claims and how can they be addressed?

Insurance Coordinators often juggle multiple claims simultaneously, which can lead to challenges in staying organized and ensuring timely follow-ups. To address this, many coordinators use detailed tracking systems and prioritize tasks based on claim urgency and deadlines. Clear communication with clients, insurance companies, and healthcare providers is also essential to avoid miscommunications and delays. Regular training on regulatory updates and process improvements can further help Insurance Coordinators manage their workload efficiently.

What are the key skills and qualifications needed to thrive as an insurance coordinator, and why are they important?

To thrive as an Insurance Coordinator, you need a thorough understanding of insurance policies, claims processing, and healthcare or business administration, often supported by relevant experience or a degree. Familiarity with claims management software, EHR systems, and knowledge of regulatory compliance are typically required, along with certifications such as Certified Insurance Service Representative (CISR) being advantageous. Strong organizational skills, attention to detail, and effective communication are vital soft skills for managing complex documentation and collaborating with clients and providers. These abilities ensure accurate claims processing, minimize errors, and support efficient coordination between all parties involved.

What does an insurance coordinator do?

An Insurance Coordinator is responsible for managing and processing insurance claims and coverage for organizations or clients. They ensure that all insurance documentation is accurate and up-to-date, communicate with insurance companies, and assist clients or employees with questions related to coverage and claims. Insurance Coordinators also help resolve issues related to denied claims and verify insurance eligibility. Their role is crucial in ensuring smooth and compliant insurance operations within a business or healthcare setting.

What is the difference between Insurance Coordinator vs Insurance Agent?

AspectInsurance CoordinatorInsurance Agent
CredentialsMay require insurance licensing, certifications in insurance administrationRequires state licensing, insurance license
Work EnvironmentOffice-based, administrative setting within insurance companies or healthcare organizationsSales environment, interacting directly with clients and prospects
Employer & IndustryInsurance companies, healthcare providers, brokersInsurance agencies, independent agencies, brokerages
Primary FocusManaging insurance policies, processing claims, administrative tasksSelling insurance policies, client acquisition, policy advising

While both roles involve insurance, Insurance Coordinators focus on administrative tasks and policy management within organizations, whereas Insurance Agents primarily sell policies and build client relationships. Understanding these differences helps job seekers identify the right career path in the insurance industry.

What are the most commonly searched types of Insurance jobs in Rome, NY? The most popular types of Insurance jobs in Rome, NY are:
What job categories do people searching Insurance Coordinator jobs in Rome, NY look for? The top searched job categories for Insurance Coordinator jobs in Rome, NY are:
What cities near Rome, NY are hiring for Insurance Coordinator jobs? Cities near Rome, NY with the most Insurance Coordinator job openings:
Infographic showing various Insurance Coordinator job openings in Rome, NY as of July 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, 1% Temporary, and 2% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $48,825 per year, or $23.5 per hour.

Licensing Coordinator (Hybrid)

Utica Mutual Insurance

New Hartford, NY • On-site, Remote

$46K - $63K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Utica National Insurance Group rating

5.8

Company rating: 5.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

284th of 301 rated insurance


Job description

The Company

At Utica National Insurance Group, 1,400 employees countrywide take our corporate promise to heart every day: To make people feel secure, appreciated, and respected.

Utica National Insurance Group is an "A" rated $2.0B award-winning, nationally recognized property & casualty insurance carrier.

Operating along the Eastern half of the United States, based in our Home Office in Central New York, with Regional Office locations including NYC, Dallas and Charlotte.

Our Mission is to continually meet the needs of our policyholders, agent/customers and employees resulting in sustainable profitable growth in an increasingly competitive marketplace.

We are proud to sell our products through more than 2,200 independent insurance agents around the country as we have been since 1928. These agents provide their clients with valuable insight and resources. And, as the second-largest insurer of Agents’ Errors and Omissions (E&O) business in the United States, we insure many of the agents who work with our policyholders. 

Our purpose is to make people feel secure, appreciated, and respected.  These Values define the character of our employees. They personify Utica National – describing what it means to “be Utica National” and how we approach doing business.  Together, with our agents, we are committed to providing our mutual policyholders with valuable services and products to help them feel secure.

What you will do:
 
Responsible for managing agency licensing, appointments, terminations, and agency record changes while ensuring compliance with state insurance regulations and company policies. Maintains accurate agency and producer data, processes licensing transactions through SIRCON and related systems, conducts data reconciliations and compliance reviews, and responds to licensing validation requests. Supports regulatory compliance by monitoring licensing requirements, maintaining database integrity, and providing timely, accurate service to agents, agencies, and internal business partners.
 

Essential Functions:

  • Process new agency appointments, terminations, and agency changes submitted through our sales rep and underwriting teams.
  • Accurately update agency information while ensuring that our company licensing operations are following state regulations.
  • Utilize SIRCON to process licensing information including background checks, license validation, appointment processing, database syncs, and data reconciliations.
  • Validate and, if necessary, override licensing validation requests generated from our policy systems.
  • Utilize @YourService to update the agency ACE profile.
  • Access state insurance department web sites as needed to perform duties in compliance with state regulations as well as verify/revise agency and individual agent licenses/appointments.
  • Follow all internal documented licensing procedures and successfully maintain a strong quality assurance score.
  • Review and investigate batch errors that occur from the overnight feed to identify/rectify the root cause.
  • Review documents pertaining to an agency sale, change in ownership, or change in name to determine proper entry of agency information.
  • Use Wrike to manage daily tasks and track time spent on those tasks.
  • Utilize the MainFrame system to input agency information
  • Performs other duties as assigned.
  • Conforms with all corporate policies and procedures.

What you will need:

Education: High School Diploma or Equivalent required; Associates Degree preferred or Insurance course work preferred.

Experience: 2-4 years with a Minimum of 2 years involving insurance licensing preferred.

Salary: $46,000-$63,000

The final salary to be paid and position within the internal salary range is reflective of the employee’s work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits:                              

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

  • Medical and Prescription Drug Benefit
  • Dental Benefit
  • Vision Benefit
  • Life Insurance and Disability Benefits 
  • 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)
  • Health Savings Account (HSA) 
  • Flexible Spending Accounts 
  • Tuition Assistance, Training, and Professional Designations
  • Company-Paid Family Leave
  • Adoption/Surrogacy Assistance Benefit
  • Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance
  • Student Loan Refinancing Services
  • Care.com Membership with Back-up Care, Senior Solutions
  • Business Travel Accident Insurance
  • Matching Gifts program
  • Paid Volunteer Day
  • Employee Referral Award Program
  • Wellness programs
  • Personal Insurance Discount

Additional Information:

This position is a full time salaried, non exempt (overtime eligible) position.

As part of our hiring process, candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it’s like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy. 

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