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Insurance Concierge Jobs in Nottingham, MD (NOW HIRING)

Synergy Medical Staffing

Travel PCU RN

Baltimore, MD · On-site

$2.0K - $2.7K/wk

Your recruiter is a cross between a career coach and a concierge. They will help you fine-tune your ... Life insurance * 401k retirement plan * Cancelation protection * Vision benefits

Synergy Medical Staffing

Travel PCU RN

Baltimore, MD · On-site

$2.0K - $2.7K/wk

Your recruiter is a cross between a career coach and a concierge. They will help you fine-tune your ... Life insurance * 401k retirement plan * Cancelation protection * Vision benefits

Synergy Medical Staffing

Travel ICU RN

Baltimore, MD · On-site

$2.0K - $2.8K/wk

Your recruiter is a cross between a career coach and a concierge. They will help you fine-tune your ... Life insurance * 401k retirement plan * Cancelation protection * Vision benefits

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All JobsInsurance Concierge JobsInsurance Concierge Jobs in Nottingham, MD

Insurance Concierge information

See Nottingham, MD salary details

$11

$18

$25

How much do insurance concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance concierge in Nottingham, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.13 per hour, depending on experience, location, and employer.

What is an insurance concierge?

An Insurance Concierge is a professional who assists clients with navigating the complexities of insurance policies and claims. They act as a personalized point of contact, helping individuals or businesses understand their coverage options, manage paperwork, and resolve issues with providers. Their goal is to simplify the insurance process, save clients time, and ensure they receive the best possible service. Insurance Concierges may work independently or as part of an insurance agency, and often provide support for health, auto, home, or business insurance needs.

What are the key skills and qualifications needed to thrive as an insurance concierge?

To thrive as an Insurance Concierge, you need a solid understanding of insurance products, claims processes, and customer service, often backed by relevant licenses such as a state insurance producer license. Familiarity with insurance management software, CRM platforms, and digital communication tools is typically expected. Strong interpersonal skills, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills enable effective client support, accurate policy management, and a seamless customer experience in a competitive industry.

How does an insurance concierge typically collaborate with agents, underwriters, and clients to ensure a seamless insurance experience?

An Insurance Concierge acts as a bridge between clients, agents, and underwriters by coordinating communications, gathering necessary documentation, and ensuring that all parties are informed throughout the insurance process. They often handle scheduling, answer client inquiries, and troubleshoot issues to prevent delays in policy issuance or claims. Regular collaboration with agents and underwriters helps them anticipate client needs and address potential challenges proactively, ensuring a smooth and personalized service experience for every client.

What is the difference between Insurance Concierge vs Insurance Agent?

AspectInsurance ConciergeInsurance Agent
CredentialsCustomer service experience, possibly certifications in insurance or client relationsLicensing required by state, insurance license
Work EnvironmentClient-focused, often in luxury or high-end settings, personalized serviceAgency or brokerage, sales-driven environment
Employer & IndustryInsurance companies, luxury service providersInsurance agencies, brokerages, independent sales
Search & Comparison IntentCustomer service, personalized insurance supportInsurance sales, policy procurement

While both roles involve working with insurance, an Insurance Concierge focuses on providing personalized, high-end customer service and support, often in luxury settings. An Insurance Agent primarily sells and manages insurance policies, requiring licensing and a sales-driven approach. The roles overlap in client interaction but differ in scope and environment.

Do insurance concierges make good money?

Insurance concierges typically earn a salary that varies based on experience, location, and employer, with median annual wages around $40,000 to $60,000. Some roles offer commission or bonuses, which can increase total compensation. Strong customer service skills and industry knowledge can lead to higher earnings in this role.

What qualifications do I need to be an insurance concierge?

To become an insurance concierge, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in insurance, business, or related fields. Relevant skills include excellent customer service, communication, and knowledge of insurance products, often supported by industry certifications such as the Certified Insurance Counselor (CIC) or similar credentials. Prior experience in insurance or customer service can also be beneficial.

What cities near Nottingham, MD are hiring for Insurance Concierge jobs?

Cities near Nottingham, MD with the most Insurance Concierge job openings:

Insurance Concierge jobs near you

LVMG- Office Manager

Lutheran Village at Miller's Grant

Ellicott City, MD • On-site

$60K - $75K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

Join our Lutheran Village at Miller's Grant Team!
Lutheran Village at Miller's Grant is seeking an experienced Office Manager to oversee daily office operations, lead our Office Assistants and Concierge teams, and provide administrative support to the Executive Director. This is an excellent opportunity for a professional who enjoys leadership, organization, and creating exceptional customer service experiences.
This position follows a regular Monday-Friday schedule from 9:00am to 5:00pm, with occasional on-call Concierge coverage responsibilities and participation in the Manager on Duty weekend rotation.
What You'll Do
As Office Manager, you'll oversee daily office operations while leading a team that helps keep our community running smoothly.
Leadership & Team Management
  • Lead and develop the Office Assistants and Concierge teams.
  • Manage staffing, scheduling, performance reviews, coaching, hiring, and training.
  • Foster a culture of teamwork, accountability, and exceptional service.
  • Provide hands-on support and coverage when needed.
Office & Administrative Operations
  • Ensure efficient day-to-day business office operations.
  • Oversee office equipment, supply inventory, and workspace organization.
  • Maintain administrative systems, databases, and internal communications.
  • Develop and update policies, procedures, and operational documentation.
Executive Support
  • Act as a key administrative resource to the Executive Director.
  • Coordinate contracts, vendor documentation, and operational projects.
  • Partner with department leaders to streamline administrative processes and improve service delivery.
Financial & Business Administration
  • Prepare and manage the annual Support Services budget.
  • Review and approve purchase orders and invoices.
  • Support billing functions and financial reporting as requested.
  • Track guest room utilization and submit monthly reporting.
Community & Resident Engagement
  • Respond professionally to resident, family, and visitor inquiries.
  • Coordinate community events, programs, and special projects.
  • Support communication efforts that enhance resident satisfaction and engagement.

Total Rewards & Benefits
We offer a comprehensive compensation and benefits package designed to support your health, financial well-being, and professional growth, including:
  • Competitive compensation
  • Medical, dental, and vision insurance
  • Employer-paid life insurance
  • Short- and long-term disability coverage
  • Generous 403(b) retirement plan contributions
  • Paid Time Off (PTO)
  • Professional development opportunities
  • Scholarship programs
  • Supportive and mission-driven work environment

#INDSPN
What You'll Need as an Office Manager:
  • High school diploma required; associate's or bachelor's degree preferred.
  • 3+ years of administrative experience.
  • A minimum of 1-2 years of supervisory or team leadership experience, with a demonstrated ability to coach, support, and develop staff.
  • Strong communication, organization, and problem-solving skills.
  • Ability to manage multiple priorities with professionalism and discretion.
  • Proficiency with office technology and business systems.

Equal Opportunity Employer Statement
At Lutheran Social Ministries of Maryland (LSMMD), we are committed to fostering a diverse and inclusive workplace where every individual is respected, supported, and valued. We believe our organization's strength comes from the unique perspectives each team member brings.
LSMMD provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, genetic information, marital status, military or veteran status, citizenship status, or any other characteristic protected by applicable law.
Our hiring practices reflect our core values of respect, compassionate service, trust, integrity, community, and innovation. We are proud to be an Equal Opportunity Employer and actively promote a culture of inclusion and equity in all aspects of our organization.

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