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Insurance Concierge Jobs in Nottingham, MD (NOW HIRING)

Life Time

Membership Concierge II

Centreville, MD · On-site

$16.25/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account ... Life insurance * Pre-tax flexible spending and dependent care plans * Parental leave and adoption ...

Life Time

Membership Concierge II

Centreville, MD · On-site

$16.25/hr

Position Summary As a Membership Concierge II, you will serve as a professional in account ... Life insurance * Pre-tax flexible spending and dependent care plans * Parental leave and adoption ...

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All JobsInsurance Concierge JobsInsurance Concierge Jobs in Nottingham, MD

Insurance Concierge information

See Nottingham, MD salary details

$11

$18

$25

How much do insurance concierge jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance concierge in Nottingham, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $19.13 per hour, depending on experience, location, and employer.

What qualifications do I need to be an insurance concierge?

To become an insurance concierge, candidates typically need a high school diploma or equivalent, with some roles preferring post-secondary education in insurance, business, or related fields. Relevant skills include excellent customer service, communication, and knowledge of insurance products, often supported by industry certifications such as the Certified Insurance Counselor (CIC) or similar credentials. Prior experience in insurance or customer service can also be beneficial.

Do insurance concierges make good money?

Insurance concierges typically earn a salary that varies based on experience, location, and employer, with median annual wages around $40,000 to $60,000. Some roles offer commission or bonuses, which can increase total compensation. Strong customer service skills and industry knowledge can lead to higher earnings in this role.

How does an insurance concierge typically collaborate with agents, underwriters, and clients to ensure a seamless insurance experience?

An Insurance Concierge acts as a bridge between clients, agents, and underwriters by coordinating communications, gathering necessary documentation, and ensuring that all parties are informed throughout the insurance process. They often handle scheduling, answer client inquiries, and troubleshoot issues to prevent delays in policy issuance or claims. Regular collaboration with agents and underwriters helps them anticipate client needs and address potential challenges proactively, ensuring a smooth and personalized service experience for every client.

What is an insurance concierge?

An Insurance Concierge is a professional who assists clients with navigating the complexities of insurance policies and claims. They act as a personalized point of contact, helping individuals or businesses understand their coverage options, manage paperwork, and resolve issues with providers. Their goal is to simplify the insurance process, save clients time, and ensure they receive the best possible service. Insurance Concierges may work independently or as part of an insurance agency, and often provide support for health, auto, home, or business insurance needs.

What are the key skills and qualifications needed to thrive as an insurance concierge?

To thrive as an Insurance Concierge, you need a solid understanding of insurance products, claims processes, and customer service, often backed by relevant licenses such as a state insurance producer license. Familiarity with insurance management software, CRM platforms, and digital communication tools is typically expected. Strong interpersonal skills, attention to detail, and problem-solving abilities distinguish top performers in this role. These skills enable effective client support, accurate policy management, and a seamless customer experience in a competitive industry.

What is the difference between Insurance Concierge vs Insurance Agent?

AspectInsurance ConciergeInsurance Agent
CredentialsCustomer service experience, possibly certifications in insurance or client relationsLicensing required by state, insurance license
Work EnvironmentClient-focused, often in luxury or high-end settings, personalized serviceAgency or brokerage, sales-driven environment
Employer & IndustryInsurance companies, luxury service providersInsurance agencies, brokerages, independent sales
Search & Comparison IntentCustomer service, personalized insurance supportInsurance sales, policy procurement

While both roles involve working with insurance, an Insurance Concierge focuses on providing personalized, high-end customer service and support, often in luxury settings. An Insurance Agent primarily sells and manages insurance policies, requiring licensing and a sales-driven approach. The roles overlap in client interaction but differ in scope and environment.

What cities near Nottingham, MD are hiring for Insurance Concierge jobs?

Cities near Nottingham, MD with the most Insurance Concierge job openings:

Insurance Concierge jobs near you

Membership Concierge II

Life Time

Centreville, MD • On-site

$16.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 15 days ago

Life Time rating

6.5

Company rating: 6.5 out of 10

Based on 392 frontline employees who took The Breakroom Quiz

24th of 63 rated gym and leisure clubs

Job description

Position Summary

As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.

Job Duties/Responsibilities

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition.
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as a key point of contact for new membership sales and member retention interactions.
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Minimum Required Qualifications

Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.

Education:

  • High School graduate or equivalent

Years of Experience:

  • Minimum of 1-2 years of experience in customer service or sales

Licenses / Certifications / Registrations:

  • Complete Retention Specialist Certification within 60 days of hire
  • Passion to serve others
  • Effective communication skills

Preferred Requirements

  • Bachelor's Degree in Hospitality
PayThis is an hourly position with wages starting at $16.25 and pays up to $20.25, based on experience and qualifications.Benefits

All team members receive the following benefits while working for Life Time:

  • A fully subsidized membership

  • Discounts on Life Time products and services

  • 401(k) retirement savings plan with company discretionary match (21 years of age and older)

  • Training and professional development

  • Paid sick leave where required by law

Full-time Team Members are eligible for additional benefits, including:

  • Medical, dental, vision, and prescription drug coverage

  • Short term and long term disability insurance

  • Life insurance

  • Pre-tax flexible spending and dependent care plans

  • Parental leave and adoption assistance

  • Paid time off, including 5 to 20 vacation days per calendar year (based on tenure) and paid sick leave

  • Deferred compensation plan, if the team member meets the required income threshold

Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.

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