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Insurance Company Investigator Jobs in Riverside, CA

Surveillance Investigator

Anaheim, CA · On-site

$22.50 - $27.75/hr

... insurance fraud. The surveillance investigator position is a field based, hourly, and non-exempt ... company paid licensing fees in most states and allowance for non-reimbursed business expenses. VRC ...

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal ® Compliance and Investigation Services. Allied Universal ® Compliance and Investigation Services is the ...

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Overview Company Overview: Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services. Allied Universal Compliance and Investigation Services is the premier ...

Investigator

San Bernardino, CA · On-site

$30 - $40/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Investigator

San Bernardino, CA · On-site

$30 - $40/hr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Entry-Level Investigator

Riverside, CA

$48K - $59K/yr

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront of, we provide accurate data and ...

Ethos Risk Services is a leading insurance claims investigation and medical management company, specializing in surveillance and fraud detection. At the forefront, we provide accurate data and ...

Surveillance Investigator Job Location : Santa Ana, California Job Type: Full-Time, Billable Hours ... Insurance, Supplemental Health Benefits, Flexible Spending Accounts * 401K with Company Match About ...

Surveillance Investigator Job Location : Santa Ana, California Job Type: Full-Time, Billable Hours ... Insurance, Supplemental Health Benefits, Flexible Spending Accounts * 401K with Company Match About ...

Job Title: Surveillance Investigator Job Location : Santa Ana, California Job Type: Full-Time, ... Insurance, Supplemental Health Benefits, Flexible Spending Accounts * 401K with Company Match About ...

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Insurance Company Investigator information

See Riverside, CA salary details

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$26

$40

How much do insurance company investigator jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for insurance company investigator in Riverside, CA is $26.89, according to ZipRecruiter salary data. Most workers in this role earn between $22.84 and $33.12 per hour, depending on experience, location, and employer.

What does an insurance company investigator do?

An Insurance Company Investigator is responsible for examining insurance claims to determine their validity and detect potential fraud. They gather and analyze evidence, interview claimants and witnesses, and review documents such as police reports and medical records. Their goal is to ensure that claims are paid out fairly and according to policy terms, while also preventing fraudulent or exaggerated claims. Investigators may work on cases involving auto, health, property, or life insurance.

What are the key skills and qualifications needed to thrive as an insurance company investigator?

To thrive as an Insurance Company Investigator, you need strong analytical skills, attention to detail, and knowledge of insurance laws and fraud detection, often supported by a bachelor's degree in criminal justice or a related field. Familiarity with investigation software, claims management systems, and sometimes certifications like Certified Fraud Examiner (CFE) are common requirements. Excellent communication, critical thinking, and ethical judgment are standout soft skills for interviewing claimants and collaborating with various stakeholders. These skills are vital for thoroughly investigating claims, preventing fraud, and protecting the company’s financial interests.

What are some common challenges faced by insurance company investigators when handling complex claims?

Insurance Company Investigators often encounter challenges such as gathering accurate evidence, dealing with uncooperative claimants or witnesses, and navigating strict regulatory requirements. Investigators must be detail-oriented and persistent, as claims can involve extensive documentation, interviews, and surveillance. Additionally, balancing a high caseload while adhering to deadlines requires strong organizational and time management skills. Collaborating effectively with legal teams, adjusters, and law enforcement is also essential to ensure thorough and fair investigations.

What is the difference between Insurance Company Investigator vs Claims Adjuster?

AspectInsurance Company InvestigatorClaims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles prefer insurance or investigative certificationsHigh school diploma or equivalent; licensing or certifications may be required depending on state
Work EnvironmentOffice setting, sometimes fieldwork for interviews and inspectionsOffice-based with site visits to assess damages or injuries
Employer & Industry UsageInsurance companies, law enforcement, private investigation firmsInsurance companies, public and private insurers
Common Search & Comparison IntentUnderstanding investigative roles within insuranceEvaluating claims and determining payouts

Insurance Company Investigators focus on examining claims, gathering evidence, and verifying facts related to insurance fraud or claims validity. Claims Adjusters evaluate damages, determine coverage, and settle claims. While both roles work within the insurance industry, investigators primarily conduct investigations, whereas adjusters handle claim processing and settlement.

What are popular job titles related to Insurance Company Investigator jobs in Riverside, CA?

For Insurance Company Investigator jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Insurance Company Investigator jobs in Riverside, CA look for?

The top searched job categories for Insurance Company Investigator jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Insurance Company Investigator jobs?

Cities near Riverside, CA with the most Insurance Company Investigator job openings:

Infographic showing various Insurance Company Investigator job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 23% Part Time, 4% Contract, and 1% Nights. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,921 per year, or $26.9 per hour.

SIU Specialist

Aspire General Insurance Company

Rancho Cucamonga, CA • On-site

$32 - $38/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago


Job description

Description:

Aspire General Insurance Company and its affiliated general agent, Aspire General Insurance Services, are on a mission to deliver affordable specialty auto coverage to drivers without compromising outstanding service. 

Our company values can best be described with ABLE: to always do the right thing, be yourself, learn and evolve, and execute. Join our team where every individual takes pride in driving their role for shared success.


About the role

  • Under limited supervision of the Supervisor or SIU Manager, the SIU Specialist performs  the essential functions of the position, which includes but is not limited  to:

What you'll do

  • Assist the claims department by performing tasks such as:
    • Social media investigations.
    • ISO  and TransUnion database searches.
    • Vehicle locator searches
    • Vehicle history reports
    • Obtain phone records.
    • Credit checks
    • Background checks.
    • Other tasks as needed
  • Investigate,  evaluate, and resolve automobile claims in a timely and efficient manner;
  • Handle all aspects of suspected fraudulent claims. This includes:
    • Suspicious vandalism claims
    • Suspicious  vehicle theft claims.
    • Suspicious fire losses.
    • Suspicious  injury claims.
    • Suspicious  and suspected fraudulent coverage investigations
    • Any other suspicious claims.
  • Submit eFD-1 reports to the CA DOI Fraud Bureau.
  • Document investigations, evaluations, recommendations, and plans of action;
  • Ensure ongoing adjudication of claims within company standards, industry best practices, and all state and federal regulations;
  • Comply with state and federal laws, Department of Insurance criteria, insurance  carrier criteria and follow Aspire General Insurance Company/partner's policies, procedures and work rules;
  • Produce grammatically correct and clearly written correspondence including letters, memos, reports, and claim file documentation;
  • Regular and predictable punctuality and attendance
  • Attend fraud-related presentations/seminars/meetings and inform the company management of important information learned at these events. Give SIU presentations to company personnel.
  • Maintain a spreadsheet of persons and entities who have NICB Alerts pertaining to them.
  • Conduct periodic checks of the inventory of claims for suspicious activity or suspicious persons or organizations.
  • When necessary, work with District Attorneys, law enforcement, Dept of  Insurance, and NICB personnel in the investigation of suspicious claims.
  • On occasion, conduct field investigation assignments.
  • Serve  as a resource for the claims department to utilize for assisting with  their investigations.
  • Other duties as necessary.
Requirements:
  • Three  or more years of experience in the Property and Casualty insurance  industry handling automobile claims;
  • Must have a clear understanding of insurance industry practices, standards,  and terminology;
  • Experience handling both auto property damage and injury claims  is recommended;
  • Must be able  to pass a background check;
  • Must have a disciplined approach to all job-related activities;
  • Must have a solid foundation of personal organization, sound decision-making and  analytical skills, and strong interpersonal and customer service skills;
  • Ability to work in a fast-paced environment while managing multiple priorities  simultaneously;
  • Ability  to achieve targeted performance goals.

Benefits: Medical, Dental, Vision, HSA*, PTO, 401k, Company observed Holidays


Individuals seeking employment at Aspire General Insurance Services LLC are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation in accordance with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.


*Dependent on plan selected 


  Compensation may vary based on several factors, including candidate's individual skills, relevant work experience, location, etc.