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Insurance Client Success Manager Jobs in Portland, OR

You utilize your proficiency in MDM platforms and data management to drive client success and develop top-performing, diverse teams. Responsibilities - Architect and manage master data management ...

Account Manager

Vancouver, WA · On-site

$90K - $120K/yr

ABOUT THIS JOB As an Account Manager, you act as the main point of contact for buyers, ensuring ... Proactive mindset with a focus on account growth, optimization, and client success. Our company ...

Accountable for the overall success of the Client Services team and customer satisfaction * Serves ... Manages and reports to clients on project budget, revenue forecasting, and financial status

Be Seen First

You'll learn how to sell insurance, manage client relationships, grow a book of business, and ... success, support tough times, and inspire confidence.

Be Seen First

You'll learn how to sell insurance, manage client relationships, grow a book of business, and ... success, support tough times, and inspire confidence.

Lead Job Coach

West Linn, OR · On-site

$23 - $26/hr

Assist Client Success Manager to review progress notes weekly and follow up on any issues or ... Reliable insured vehicle.Ability to pass an Oregon DHS background check.CPR/First Aid certification ...

Lead Job Coach

West Linn, OR · On-site

$23 - $26/hr

Assist Client Success Manager to review progress notes weekly and follow up on any issues or ... Reliable insured vehicle.Ability to pass an Oregon DHS background check.CPR/First Aid certification ...

Showing results 41-60

Insurance Client Success Manager information

See Portland, OR salary details

$34.5K

$88.1K

$148.5K

How much do insurance client success manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance client success manager in Portland, OR is $88,090.00, according to ZipRecruiter salary data. Most workers in this role earn between $63,100.00 and $105,000.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Portland, OR? For Insurance Client Success Manager jobs in Portland, OR, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Portland, OR look for? The top searched job categories for Insurance Client Success Manager jobs in Portland, OR are:
What cities near Portland, OR are hiring for Insurance Client Success Manager jobs? Cities near Portland, OR with the most Insurance Client Success Manager job openings:

Client Service Manager - Water/Wastewater

kennedyjc

Portland, OR • Hybrid

$170K - $230K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago


Job description

Kennedy Jenks is seeking an experienced Client Service Manager in Oregon to strengthen client relationships, support growth, and guide high-quality service delivery.

In this client-facing leadership role, you’ll work across client strategy, business development, team leadership, and project delivery.

What You’ll Do

As a Client Service Manager, you will help grow client relationships, guide project delivery, and align teams around client and business goals.

  • Drive market growth: Build client strategies that expand market presence, introduce services, identify opportunities, and support sales targets.
  • Own project delivery: Oversee projects to meet quality, profitability, client satisfaction, scope, schedule, and budget goals while identifying follow-on work.
  • Lead and align teams: Coordinate client service teams, strengthen capabilities, and connect people to projects that support strong outcomes.
  • Develop key relationships: Serve as a trusted advisor while leading presentations, proposals, and pursuit strategy with internal and external partners.
What Makes This Role Different
  • Established foundation: Build on existing relationships, market traction, and KJ’s strong reputation.
  • Entrepreneurial opportunity: Shape strategy, pursue opportunities, introduce services, and grow client service capabilities.
  • Visible impact: Influence client growth, team development, and long-term business success.
What You Bring
  • Client and market insight: Ability to grow client relationships, lead accounts, recognize opportunities, and translate client needs into business development strategies.
  • Consulting and technical judgment: Sound engineering judgment with the ability to balance client expectations, technical input, team capacity, and business priorities.
  • Communication and collaboration: Strong writing, presentation, relationship-building, and collaboration skills with clients and internal teams.
  • Problem-solving and execution: Ability to manage priorities, address project challenges, and support financial and operational goals.
  • Tools, systems, or methods: Proficiency with Microsoft Office products and familiarity with Client Relationship Management (CRM) tools.
  • Leadership approach: Collaborative, proactive, client-focused, and comfortable leading through competing priorities.
Qualifications
  • Education: Bachelor’s and/or Master’s degree in Engineering, Science, or related field; civil or environmental engineering preferred.
  • Experience: 10+ years in water/wastewater infrastructure consulting, including business development, client service, and client account leadership.
  • Knowledge: Project delivery, financial performance, proposal development, and water/wastewater consulting practices.
  • Certifications or licenses: Professional Engineer (PE) license in Oregon required.
  • Travel: Ability to travel to project sites, client meetings, and Kennedy Jenks offices as needed.

Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work to empower our team members to thrive and achieve their full potential.

The salary range for this position is anticipated to be $170,000 to $230,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location.

Benefits summary: Medical, dental, vision, life and disability insurance; a health savings account; a 401(k); bonus programs; tuition reimbursement; employee ownership opportunity; professional registration support; business travel assistance; competitive paid time off and holidays; an employee assistance program; and additional programs that support your wellbeing and professional growth.

#LI-Hybrid