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Insurance Client Success Manager Jobs in Greenville, SC

Alera Group

Client Service Specialist

Greenville, SC · Hybrid

$23 - $35.90/hr

... our clients' success in the areas of Employee Benefits, Property and Casualty Insurance, and ... Ability to manage multiple priorities in a fast-paced environment * Proficiency with Microsoft ...

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Corsica Technologies

Account Manager

Greenville, SC · On-site

Other relevant certifications in account management, client success, or sales. Work Environment In most cases, work will be performed in a climate-controlled office space. Travel This position may ...

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Insurance Client Success Manager information

See Greenville, SC salary details

$30.6K

$78.1K

$131.6K

How much do insurance client success manager jobs pay per year?

As of Aug 8, 2026, the average yearly pay for insurance client success manager in Greenville, SC is $78,105.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,100.00 per year, depending on experience, location, and employer.

What is the difference between Insurance Client Success Manager vs Insurance Account Executive?

AspectInsurance Client Success ManagerInsurance Account Executive
Primary FocusEnsuring client satisfaction, retention, and ongoing supportAcquiring new clients and managing sales processes
Work EnvironmentCustomer service, account management, client communicationSales, prospecting, client meetings
Required CredentialsInsurance licenses, customer service skills, industry knowledgeInsurance licenses, sales skills, industry knowledge
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, carriers

While both roles require insurance licenses and industry knowledge, the Insurance Client Success Manager focuses on maintaining client relationships and ensuring satisfaction, whereas the Insurance Account Executive emphasizes acquiring new clients and driving sales. Understanding these differences helps job seekers target the right roles in the insurance industry.

What is an insurance client success manager?

Insurance Client Success Managers are professionals who act as the main point of contact between insurance companies and their clients. They ensure clients have a positive experience by addressing their needs, resolving issues, and helping clients understand their insurance products and services. Their responsibilities often include onboarding new clients, managing renewals, and identifying opportunities to upsell or cross-sell additional products. They play a critical role in maintaining client satisfaction and retention for insurance agencies.

What are the key skills and qualifications needed to thrive as an insurance client success manager?

To thrive as an Insurance Client Success Manager, you need a solid understanding of insurance products, client relationship management, and often a bachelor's degree in business or a related field. Familiarity with CRM software, policy management systems, and possibly insurance licensing are typically required. Exceptional communication, problem-solving, and empathy help build strong client relationships and resolve issues proactively. These skills ensure client retention, satisfaction, and effective delivery of insurance solutions in a competitive market.

How does an insurance client success manager typically collaborate with other departments to support client needs?

Insurance Client Success Managers work closely with teams such as underwriting, claims, and sales to ensure clients receive comprehensive and timely support. They often act as a liaison, communicating client feedback and requirements to relevant departments, and coordinating efforts to resolve issues or implement new services. This collaborative approach helps build strong client relationships and ensures that client concerns are addressed promptly, contributing to high satisfaction and retention rates.
What are popular job titles related to Insurance Client Success Manager jobs in Greenville, SC? For Insurance Client Success Manager jobs in Greenville, SC, the most frequently searched job titles are:
What job categories do people searching Insurance Client Success Manager jobs in Greenville, SC look for? The top searched job categories for Insurance Client Success Manager jobs in Greenville, SC are:
What cities near Greenville, SC are hiring for Insurance Client Success Manager jobs? Cities near Greenville, SC with the most Insurance Client Success Manager job openings:
Insurance Client Success Manager jobs near you

Client Manager, Business Insurance

Marsh LLC

Greenville, SC • On-site

Other

Medical, Retirement

Re-posted 5 days ago

Job description

Marsh McLennan Agency

Client Manager, Business Insurance

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Manager at MMA.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).

A day in the life.

As our Client Manager on the Business Insurance team, you will be responsible for assisting our clients with service and risk management needs and managing relationships with clients, prospects, client teams and producers to provide best in class service and drive growth.  You’ll serve as the client contact to answer questions, resolve billing issues, make policy changes, responding to clients in a timely and professional manner.

Our future colleague.

We’d love to meet you if your professional track record includes these skills:

  • High school diploma or equivalent required
  • Minimum 3 years’ experience in Business Insurance
  • Property & Casualty license (or ability to obtain in 90 days of employment)
  • Insurance designations (i.e. INS, AAI, CISR) or demonstrated knowledge of Business Insurance coverages. 
  • Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

  • Associates or Bachelors degree preferred
  • Experience using EPIC
  • Private Equity, Captive or Professional liability experience a plus. 
  • Working towards CPCU, CIC, ARM, and/or AU designations or able to demonstrate equivalent knowledge and ability.

We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering
  • Tuition reimbursement and professional development opportunities
  • Hybrid work
  • Charitable contribution match programs
  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

  • Instagram
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  • LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting reasonableaccommodations@mmc.com

#MMAMID

#LI-Hybrid

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