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Insurance Client Services Jobs in Nebraska (NOW HIRING)

Unico Group Inc

Client Services Specialist I

Lincoln, NE · On-site

$15 - $19.75/hr

The Client Services Specialist supports the Client Managers and Client Executives through various ... Partner with insurance carriers to ensure accurate coverage throughout the year, with greater ...

Unico Group Inc

Client Services Team Lead

Lincoln, NE · On-site

The Client Services Team Lead role oversees assigned Commercial Operations team members who are ... Implement process improvements to enhance efficiency and accuracy in commercial insurance ...

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Insurance Client Services information

What is the difference between Insurance Client Services vs Insurance Claims Specialist?

AspectInsurance Client ServicesInsurance Claims Specialist
Required CredentialsHigh school diploma or equivalent; sometimes insurance licensesHigh school diploma; licensing often required
Work EnvironmentOffice setting, customer service focusOffice or claims processing centers, detailed work
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance companies, third-party administrators
Common Search & ComparisonCustomer support, policy assistanceClaims processing, claim resolution

Insurance Client Services and Insurance Claims Specialists both work within the insurance industry, but their roles differ. Client Services focuses on assisting policyholders with inquiries, policy management, and customer support. Claims Specialists handle the processing and resolution of insurance claims, often requiring more detailed claim knowledge. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What are popular job titles related to Insurance Client Services jobs in Nebraska? For Insurance Client Services jobs in Nebraska, the most frequently searched job titles are:
What job categories do people searching Insurance Client Services jobs in Nebraska look for? The top searched job categories for Insurance Client Services jobs in Nebraska are:
What cities in Nebraska are hiring for Insurance Client Services jobs? Cities in Nebraska with the most Insurance Client Services job openings:
Insurance Client Services jobs near you
Infographic showing various Insurance Client Services job openings in Nebraska as of July 2026, with employment types broken down into 89% Full Time, and 11% Contract. Highlights an 78% In-person, 11% Hybrid, and 11% Remote job distribution.
Client Services Specialist I

Client Services Specialist I

Unico Group Inc

Lincoln, NE • On-site

$15 - $19.75/hr

Full-time

Medical, Life

Posted 8 days ago

Job description

The Client Services Specialist supports the Client Managers and Client Executives through various tasks. With a passion for customer service and teamwork, this individual combines their friendly demeanor with stellar organization skills and detail-oriented focus to administer and support commercial insurance policies for various clients in a fast-paced environment.
Responsibilities
  • Responsible for day-to-day internal, client, and carrier communications, problem-solving, and compliance on client accounts.
  • Support the marketing process by compiling documents, collecting data, and gathering carrier quotes as requested by the Risk Advisor and Client Manager/ Client Executive.
  • Support team members in timely handling of phone and email communications during team member absences and busy work periods.
  • Assist Client Managers, Client Executives, and Advisors by facilitating the renewal process for clients.
  • Partner with insurance carriers to ensure accurate coverage throughout the year, with greater emphasis during the renewal process.
  • Maintain thorough, accurate, and up-to-date records in our Agency Management System and other internal and client-facing systems.
  • Work closely with the team to maintain continuous knowledge of client accounts to identify potential issues and opportunities.
  • Stay informed of carrier changes, industry developments, and government regulations surrounding group benefits insurance.
  • Provide regular two-way communication between the client and team, providing strong team representation and client expectations.
  • Understand company capabilities and services and effectively communicate all offerings to the client.

Requirements
Education & Experience
  • Education: High school diploma or GED required; bachelor or associate degree preferred
  • Experience: At least one year of experience in a client-focused role. Experience with group benefits is preferred.
  • Licensure: Current Nebraska Life & Health insurance license, or willingness and ability to obtain within 90 days of employment.

Knowledge & Skills
  • Demonstrate exceptional communication skills, both verbal and written, with the ability to successfully interact with various client personalities at all levels within an organization.
  • Manage numerous projects simultaneously while paying strict attention to detail.
  • Stay organized and reprioritize tasks in an ever-changing environment.
  • Exhibit excellent customer service skills and a desire to problem solve.
  • Aspire to be independently resourceful but not afraid to ask questions within our supportive team environment.
  • Utilize time management skills with the ability to remain focused on deadlines.
  • Understand insurance documents to administer policies within quoting tools and online enrollment systems.
  • Proficient in Microsoft Excel, PowerPoint, Outlook, and other software, systems, and programs, with the ability to learn new software applications.

Physical Demands
  • This role's physical exertion is sedentary and occurs in an office environment.
  • Exerting up to 10 pounds of force occasionally and a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.
  • Substantial movements and repetitive motion of the wrists, hands, and fingers.
  • Individuals must have close visual acuity to perform activities such as preparing and analyzing data and figures transcribing, viewing a computer, and extensive reading.

Professional. Team Player. Positive. Trust.
UNICO Group is committed to the full inclusion of all qualified individuals. In keeping with our commitment, UNICO Group will take steps to ensure that people with disabilities are provided reasonable accommodation. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and to receive all other benefits and privileges of employment, contact People Operations at careers@unicogroup.com

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