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Insurance Claims Jobs in Calgary, AB (NOW HIRING)

Ellisdon

Estimator

Calgary, AB · On-site

Prepare cost substantiation for insurance claims - including photo documentation, third-party reports, and material/labour breakdowns * Collaborate with other internal EllisDon groups, insurers ...

New

Td

Bodily Injury Claims Advisor

Calgary, AB · On-site

CA$58K - CA$83K/yr

TD Insurance Pay Details: $58,800 - $83,000 CAD TD is committed to providing fair and equitable ... Reporting to Team Leader, Claims Services; the Bodily Injury Analyst is responsible for the ...

Td

Residential Claims & Estimate Advisor

Calgary, AB · Remote

CA$66K - CA$94K/yr

TD Insurance Pay Details: $66,800 - $94,300 CAD TD is committed to providing fair and equitable ... Residential Claims & Estimate Advisor as known as Residential Virtual Appraisal (RVA) Advisor Who ...

Td

Residential Claims & Estimate Advisor

Calgary, AB · Remote

CA$66K - CA$94K/yr

TD Insurance Pay Details: $66,800 - $94,300 CAD TD is committed to providing fair and equitable ... Residential Claims & Estimate Advisor as known as Residential Virtual Appraisal (RVA) Advisor Who ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Calgary, AB

Insurance Claims information

See Calgary, AB salary details

$14

$18

$25

How much do insurance claims jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for insurance claims in Calgary, AB is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

Is insurance claims a stressful job?

Insurance claims jobs can be stressful due to the need to handle complex cases, meet deadlines, and manage customer expectations. The role often requires strong organizational skills and attention to detail, and workload can vary depending on the employer and claim volume.

Is it hard to become an insurance claims adjuster?

Becoming an insurance claims adjuster typically requires completing a state licensing exam, which involves understanding insurance policies, laws, and claims procedures. The process can vary by state but generally involves some training, passing an exam, and gaining experience, making it moderately challenging for new entrants.

How hard is it to work in insurance claims?

Working in insurance claims can be moderately challenging, requiring strong attention to detail, communication skills, and knowledge of insurance policies and procedures. The role often involves handling complex cases, meeting deadlines, and using claims management software, which can be demanding but manageable with proper training and experience.

What are the most commonly searched types of Insurance Claims jobs in Calgary, AB?

The most popular types of Insurance Claims jobs in Calgary, AB are:

What are popular job titles related to Insurance Claims jobs in Calgary, AB?

For Insurance Claims jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Insurance Claims jobs in Calgary, AB look for?

The top searched job categories for Insurance Claims jobs in Calgary, AB are:

Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Calgary, AB as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $37,501 per year, or $18 per hour.

Senior Bilingual Recovery and Subrogation Claims Adjuster

Wawanesa Insurance

Calgary, AB • Hybrid

CA$70K - CA$79K/yr

Full-time, Part-time

Retirement, PTO

Posted 24 days ago

Job description

Job ID: 10208 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Montreal, QC; Moncton, NB; Dartmouth; NS. 

Working Business Language: Bilingual in French and English. This role requires regular interaction with customers across where the business languages utilized are both English and French.As such, the successful candidate must be fully proficient in English and French.   
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary offered is estimated to be within the following range: $70,000 - $79,000. Candidates with salary expectations outside of the range are still encouraged to apply. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

We're hiring a Senior Bilngual Recovery Claims Adjuster to help deliver an exceptional and consistent member experience through the fair and equitable adjustment of low to moderate complexity property claims. In this role, you'll apply and explain policy coverages, investigate and document claim files from first notice of loss through resolution, and provide timely, professional service while managing your pending inventory.

Job Responsibilities

  • Determine subrogation/salvage amounts applicable and payable, and ensure appropriate reserving.
  • Timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.  
  • Adjustment of recovery claims of low to moderate complexity.
  • Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, independent adjusters, and contractors.  
  • Ensure a comprehensive investigation is conducted on all files to determine liability, while adhering to Wawanesa's adjusting guidelines, and recognizing when to engage appropriate internal and external resources.
  • Collect evidence to support recovery efforts.
  • Negotiating and conveying claim settlements within authority limits.
  • Identify and pursue avenues of recovery.
  • Manage the recovery process on claim files in a proactive manner.
  • Coordinate services with vendors and service providers.
  • Serve as an intercompany Arbitrator where applicable.
  • Attend legal proceedings in the course of subrogation litigation handling if required.
  • Maintain accurate records based on company standards and policies within the claims system.
  • Remain up-to-date with relevant legislative changes and trends in the insurance industry.
  • Perform other duties as assigned.
Qualifications
  • Fluency in French and English is required.
  • 2+ years insurance adjusting experience in property and auto.
  • Working toward Chartered Insurance Professional (CIP) designation.
  • Effective customer service skills including empathy and concern for our customers.
  • Excellent communication skills, both written and oral.
  • Excellent investigative and analytical skills.
  • Highly proficient time management and organizational skills with the ability to prioritize work in a fast paced, changing environment.
  • Detail oriented with a critical degree of accuracy regarding data entry.
  • Excellent negotiation skills.
  • College/University degree is an asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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