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Insurance Claims Jobs in Quebec (NOW HIRING)

Wawanesa Insurance

Bilingual Auto Claims Adjuster

Rimouski, QC · Hybrid

CA$60K - CA$75K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Job Overview The Auto Claims Adjuster contributes to Wawanesa's goal of delivering an exceptional ...

Wawanesa Insurance

Bilingual Auto Claims Adjuster

Quebec, QC · Hybrid

CA$60K - CA$75K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Job Overview The Auto Claims Adjuster contributes to Wawanesa's goal of delivering an exceptional ...

Wawanesa Insurance

Bilingual Auto Claims Adjuster

Quebec, QC · Hybrid

CA$60K - CA$75K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Job Overview The Auto Claims Adjuster contributes to Wawanesa's goal of delivering an exceptional ...

Wawanesa Insurance

Bilingual Auto Claims Adjuster

Laval, QC · Hybrid

CA$60K - CA$75K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Job Overview The Auto Claims Adjuster contributes to Wawanesa's goal of delivering an exceptional ...

Wawanesa Insurance

Bilingual Auto Claims Adjuster

Sept-iles, QC · Hybrid

CA$60K - CA$75K/yr

  • Retirement

  • PTO

About The Wawanesa Mutual Insurance Company Founded in 1896, The Wawanesa Mutual Insurance Company ... Job Overview The Auto Claims Adjuster contributes to Wawanesa's goal of delivering an exceptional ...

Desjardins Group

Technician, Claims

Sainte-therese, QC · Remote

  • Medical

  • Retirement

  • PTO

As a claims technician, you prepare estimates for claims settlements. You estimate damages and ... Group insurance including telemedicine * Reimbursement of health and wellness expenses and telework ...

Desjardins Group

Technician, Claims

Levis, QC · Remote

  • Medical

  • Retirement

  • PTO

As a claims technician, you prepare estimates for claims settlements. You estimate damages and ... Group insurance including telemedicine * Reimbursement of health and wellness expenses and telework ...

Desjardins Group

Technician, Claims

Brossard, QC · Remote

  • Medical

  • Retirement

  • PTO

As a claims technician, you prepare estimates for claims settlements. You estimate damages and ... Group insurance including telemedicine * Reimbursement of health and wellness expenses and telework ...

Desjardins Group

Technician, Claims

Montreal, QC · Remote

  • Medical

  • Retirement

  • PTO

As a claims technician, you prepare estimates for claims settlements. You estimate damages and ... Group insurance including telemedicine * Reimbursement of health and wellness expenses and telework ...

Desjardins Group

Technician, Claims

Sherbrooke, QC · Remote

  • Medical

  • Retirement

  • PTO

As a claims technician, you prepare estimates for claims settlements. You estimate damages and ... Group insurance including telemedicine * Reimbursement of health and wellness expenses and telework ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Quebec

Insurance Claims information

See Quebec salary details

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$18

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How much do insurance claims jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claims in Quebec is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

Is insurance claims a stressful job?

Insurance claims jobs can be stressful due to the need to handle complex cases, meet deadlines, and manage customer expectations. The role often requires strong organizational skills and attention to detail, and workload can vary depending on the employer and claim volume.

Is it hard to become an insurance claims adjuster?

Becoming an insurance claims adjuster typically requires completing a state licensing exam, which involves understanding insurance policies, laws, and claims procedures. The process can vary by state but generally involves some training, passing an exam, and gaining experience, making it moderately challenging for new entrants.

How hard is it to work in insurance claims?

Working in insurance claims can be moderately challenging, requiring strong attention to detail, communication skills, and knowledge of insurance policies and procedures. The role often involves handling complex cases, meeting deadlines, and using claims management software, which can be demanding but manageable with proper training and experience.
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,501 per year, or $18 per hour.

Bilingual Auto Claims Adjuster

Wawanesa Insurance

Chicoutimi, QC • Hybrid

CA$60K - CA$75K/yr

Full-time, Part-time

Retirement, PTO

Re-posted yesterday

Job description

Job ID: 10133 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Dartmouth, NS; Moncton, NB; Montreal, QC; Quebec City, QC; Ottawa, ON; Toronto (North York), ON; Kitchener, ON; Winnipeg, MB; Calgary, AB; Edmonton, AB; Vancouver, BC. 

Working Business Language: Bilingual in French and English. This role requires regular interaction with customers in the Quebec region where the business languages utilized are both English and French.  As such, the successful candidate must be fully proficient in English and French.   
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role. The salary for this role is estimated to be between: $60,000 - $75,000. 

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Auto Claims Adjuster contributes to Wawanesa's goal of delivering an exceptional and consistent claims service experience through the fair and equitable adjustment of moderately complex auto and/or property claims through telephone and written correspondence. 

 
Job Responsibilities

  • Provide exceptional customer service.
  • Interpret policy wordings, determine policy coverage and ensure appropriate reserving.
  • Investigate losses to determine liability.
  • Evaluate relevant information from sources such as appraisers, third party adjusters, contractors and repair facilities in order to quantify losses.
  • Coordinate services with vendors and service providers.
  • Adjust claims from inception to completion in a proactive manner.
  • Maintain accurate records based on company standards and policies within the claims system.
  • Remain up-to-date with legislative changes and trends in the insurance industry.
  • Perform other duties as assigned.
Qualifications
  • Experience in insurance adjusting.
  • Fully proficient in French and English.
  • Possess a Claims Adjuster Permit through the Autorite des marches financiers (AMF).
  • Possess a Commercial Permit through the Autorite des marches financiers (AMF) is an asset.
  • Working toward Chartered Insurance Professional (CIP) designation.
  • Effective customer service skills including empathy and concern for our customers.
  • Strong investigative and analytical skills.
  • Strong time management and organizational skills with the ability to prioritize work in a fast paced, changing environment.
  • Detail oriented with a critical degree of accuracy regarding data entry.
  • Strong negotiation skills.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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