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Insurance Claims Jobs in Quebec (NOW HIRING)

Desjardins Group

Claims advisor, P&C insurance

Gatineau, QC · Remote

  • Medical

  • Retirement

  • PTO

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims ...

Desjardins Group

Claims advisor, P&C insurance

Montreal, QC · Remote

  • Medical

  • Retirement

  • PTO

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims ...

Everest Re Group

Liability Claims Specialist

Montreal, QC

  • Medical

  • Life

  • Retirement

  • PTO

Everest Insurance Company Of Canada Job Category: Claims About Everest Everest is a global leader in risk management, rooted in a rich 50+ year heritage of helping businesses thrive and economies ...

Everest

Liability Claims Specialist

Montreal, QC

  • Medical

  • Life

  • Retirement

  • PTO

Everest Insurance Company Of Canada Job Category: Claims About Everest Everest is a global leader in risk management, rooted in a rich 50+ year heritage of helping businesses thrive and economies ...

Definity Financial Corporation

$140 - $190/hr

  • Retirement

  • PTO

Complex Claims Director, Specialty & Financial Lines Montreal, QUE, Canada and 3 more Be the First ... Our ambition is to be one of Canada's leading and most innovative property and casualty insurers.

BFL Canada

Claims Associate

Montreal, QC · Hybrid

  • Medical

  • Dental

  • Retirement

Correspond/communicate with the insured regarding the status of their claim. * Correspond/communicate with adjusters and examiners regarding the status of claims and reserves. * Enter claim details ...

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All JobsInsurance Claims JobsInsurance Claims Jobs in Quebec

Insurance Claims information

See Quebec salary details

$14

$18

$25

How much do insurance claims jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for insurance claims in Quebec is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $18.99 per hour, depending on experience, location, and employer.

What are insurance claims?

Insurance claims are formal requests made by policyholders to their insurance company for coverage or compensation for a covered loss or policy event. After an incident like an accident, damage, or theft, the policyholder submits a claim, and the insurer reviews it to determine whether the event is covered under the policy. If approved, the insurance company will pay out the agreed-upon amount to the policyholder or a third party. The process may involve submitting documentation, working with adjusters, and sometimes negotiating settlements. Timely and accurate filing is important to ensure claims are processed efficiently.

What are the key skills and qualifications needed to thrive as an insurance claims specialist?

To thrive as an Insurance Claims Specialist, you need a strong understanding of insurance policies, claims processing, and investigative techniques, typically supported by a relevant degree or industry certification such as AIC. Familiarity with claims management software, document management systems, and regulatory compliance tools is essential. Exceptional attention to detail, strong communication skills, and empathy help you effectively assess claims and interact with policyholders. These skills ensure accurate claim evaluation, efficient processing, and high customer satisfaction in a regulated industry.

What are some common challenges encountered in an insurance claims role, and how can they be managed effectively?

Professionals in insurance claims often face challenges such as managing high caseloads, handling complex or disputed claims, and meeting strict regulatory requirements. Effective time management and strong organizational skills can help balance multiple cases, while clear communication and empathy are essential when working with clients during stressful situations. Staying up to date with industry regulations and seeking support from more experienced team members can also help address difficult cases and ensure compliant, fair outcomes.

What is the difference between Insurance Claims vs Insurance Adjuster?

AspectInsurance ClaimsInsurance Adjuster
Primary RoleSubmitting and managing insurance claimsInvestigating and evaluating insurance claims
Required CredentialsBasic knowledge of insurance policies, often no formal certification neededAdjuster license, certifications like AIC or CPCU often required
Work EnvironmentOffice, remote, or on-site at claim locationsFieldwork, on-site inspections, office work
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms

While both roles are integral to the insurance industry, Insurance Claims professionals focus on submitting and managing claims, whereas Insurance Adjusters investigate and evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How hard is it to work in insurance claims?

Working in insurance claims can be moderately challenging, requiring strong attention to detail, communication skills, and knowledge of insurance policies and procedures. The role often involves handling complex cases, meeting deadlines, and using claims management software, which can be demanding but manageable with proper training and experience.

Is insurance claims a stressful job?

Insurance claims jobs can be stressful due to the need to handle complex cases, meet deadlines, and manage customer expectations. The role often requires strong organizational skills and attention to detail, and workload can vary depending on the employer and claim volume.

Is it hard to become an insurance claims adjuster?

Becoming an insurance claims adjuster typically requires completing a state licensing exam, which involves understanding insurance policies, laws, and claims procedures. The process can vary by state but generally involves some training, passing an exam, and gaining experience, making it moderately challenging for new entrants.
Insurance Claims jobs near you
Infographic showing various Insurance Claims job openings in Quebec as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $37,501 per year, or $18 per hour.

Claims advisor, P&C insurance

Desjardins Group

Gatineau, QC • Remote

Full-time

Medical, Retirement, PTO

Posted 20 days ago

Job description

As a property and casualty insurance claims advisor, you help serve and maintain business relationships with members and clients for all claims. You handle high-complexity property insurance claims and medium-complexity accident benefit and bodily injury claims. You investigate and approve claims. You solve problems using your analytical skills and extensive discipline-specific knowledge. You draw on your sound decision-making to develop solutions, negotiate claims settlements and enter into agreements with members, clients, third parties and others. You advise and assist clients, represent Desjardins and enter the organization into important agreements with clients. Interpersonal savvy is therefore essential. More specifically, you will be required to:

  • Conduct investigations and inspections to assess damage, estimate costs and market value, and produce and review reports and other documents to determine settlement amounts
  • Analyze medical, financial and job information and determine eligibility for benefits based on statutory criteria
  • Settle claims in accordance with the organization's standards, policies and quality commitments as well as the contract terms. Meet deadlines to ensure client satisfaction and avoid penalties
  • Negotiate with all parties involved to ensure smooth claims processing.

What we offer*

  • Competitive salary and annual bonus
  • 4 weeks of flexible vacation starting in the first year
  • Defined benefit pension plan that provides predictable, stable income throughout retirement
  • Group insurance including telemedicine
  • Reimbursement of health and wellness expenses and telework equipment

* Benefits apply based on eligibility criteria.

#LI-Remote


What you bring to the table

  • College diploma in a related field
  • A minimum of four years of relevant experience
  • Please note that other combinations of qualifications and relevant experience may be considered
  • Knowledge of French is required

Action oriented, Customer Focus, Decision quality, Differences, Interpersonal Savvy, Nimble learning


Equity, Diversity, Inclusion and Accessibility

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Trade Union (If applicable)

Job Family

Member/client sales and service (FG)

Unposting Date

2026-08-21

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