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Insurance Claims Processor Jobs in Houston, TX (NOW HIRING)

PFS Group

Follow up Insurance Representative

Houston, TX · On-site

$37K - $45K/yr

This role involves evaluating and processing insurance claims, providing expert advice to clients, and collaborating with other departments to optimize insurance services. Key Responsibilities ...

PFS Group

Remote Senior Insurance Rep

Houston, TX · On-site +1

Key Responsibilities: - Manage and process insurance claims, ensuring accuracy and timeliness in accordance with company policies and industry regulations. - Serve as a primary point of contact for ...

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All JobsInsurance Claims Processor JobsInsurance Claims Processor Jobs in Houston, TX

Insurance Claims Processor information

See Houston, TX salary details

$11

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$32

How much do insurance claims processor jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance claims processor in Houston, TX is $21.33, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $24.33 per hour, depending on experience, location, and employer.

Is claims processing a stressful job?

Claims processing as an insurance claims processor can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires attention to detail, communication skills, and the ability to handle sensitive information, which can contribute to job-related stress levels.

What does an insurance claims processor do?

An Insurance Claims Processor reviews and handles insurance claims submitted by policyholders. Their primary responsibilities include verifying information, ensuring all necessary documentation is provided, and assessing claims for accuracy and compliance with policy guidelines. They communicate with policyholders, adjusters, and healthcare providers to gather additional information if needed, and determine how much the insurance company should pay out. The role is essential for ensuring claims are processed efficiently and fairly, maintaining customer satisfaction, and preventing fraud.

Is an insurance claims processor job in demand?

The demand for insurance claims processors remains steady due to the ongoing need for claims management in the insurance industry. Employment is expected to grow at a moderate rate, with skills in data entry, customer service, and familiarity with claims processing software being valuable for job candidates.

What are the key skills and qualifications needed to thrive as an insurance claims processor, and why are they important?

To thrive as an Insurance Claims Processor, you need strong attention to detail, knowledge of insurance policies and regulations, and typically a high school diploma or equivalent. Familiarity with claims management software, electronic databases, and sometimes certifications like the Associate in Claims (AIC) are common requirements. Excellent organizational skills, clear communication, and problem-solving abilities help you stand out in this role. These skills ensure accurate claim processing, effective customer service, and compliance with industry standards.

What are some common challenges faced by insurance claims processors, and how can they be managed effectively?

Insurance Claims Processors often encounter challenges such as managing high volumes of claims, navigating complex policy details, and meeting strict deadlines. Staying organized and detail-oriented is key to ensuring accuracy and timely processing. Effective communication with policyholders, adjusters, and other team members also helps resolve discrepancies quickly and improves overall workflow. Many employers provide ongoing training and support to help processors stay current on regulations and best practices, which can further ease these challenges.

What is the difference between Insurance Claims Processor vs Insurance Claims Adjuster?

AspectInsurance Claims ProcessorInsurance Claims Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires a high school diploma; often holds certifications such as AIC or CPCU
Work EnvironmentOffice setting, processing claims dataField and office work, investigating claims
Employer & IndustryInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusProcessing and data entry of claimsInvestigating, evaluating, and settling claims

While both roles are essential in the insurance industry, Claims Processors focus on handling claim data and documentation, whereas Claims Adjusters investigate and determine claim validity and settlement amounts. Understanding these differences helps job seekers identify the right career path within insurance claims roles.

What are popular job titles related to Insurance Claims Processor jobs in Houston, TX? For Insurance Claims Processor jobs in Houston, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processor jobs in Houston, TX look for? The top searched job categories for Insurance Claims Processor jobs in Houston, TX are:
What cities near Houston, TX are hiring for Insurance Claims Processor jobs? Cities near Houston, TX with the most Insurance Claims Processor job openings:
Insurance Claims Processor jobs near you
Infographic showing various Insurance Claims Processor job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $44,369 per year, or $21.3 per hour.

Insurance Claims Supervisor

ManhattanLife Insurance & Annuity Company

Houston, TX • On-site

Full-time

Medical, Dental, Vision

Re-posted 23 days ago

Job description

Who we are:

ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, free parking, company-wide events, professional development (LOMA testing) and a company-wide wellness program.

Scope and Purpose:

ManhattanLife is seeking an Insurance Claims Supervisor. As a Claims Supervisor, you will oversee the daily operations of a team of claims examiners that process benefits that are payable under several of our insurance policies. Your objective will be to ensure this department reviews all claims accurately, promptly, and thoroughly while also determining the action steps that your team needs to take to provide an industry leading customer experience for our claimants.

Duties and Responsibilities:

  • Organize and improve the documentation and procedures involved in training new employees.
  • Accurately determine complex claim benefits payable based on medical records, contract language and any additional information needed to reach the appropriate decision in a timely manner. This includes both payment and denial of benefits.
  • Ensure that all claims are assigned in a timely manner and to the appropriate claim examiner based on workload, claim volume, type of claim and the examiner’s level of experience.
  • Communicate with external and internal customers to obtain specific claim information to finalize claims and to explain claim handling.
  • Review and respond to escalated claim inquiries, claim appeals, and complaints in a timely manner.
  • Provide insights and recommendations for enhancements to claim processes, training procedures, system improvements and auditing.
  • Make appropriate referrals to other departments including but not limited to legal, underwriting, and policyholder services.

Minimum Qualifications:

Bachelor’s degree or equivalent relevant work experience in the insurance or finance industries.

Knowledge, Skills and Abilities:

  • At least 3 years of financial transaction and/or claims handling experience in progressively responsible roles, including supervisory functions.
  • Insurance designations preferred.
  • Strong oral, written and interpersonal communication skills, sound judgment and the ability to think within a structured and compliant work environment while focusing on the customer.
  • Demonstrated understanding of computer systems such as email, data entry, and Microsoft products, with proficient keyboarding skills.
  • Ability to work flexible shifts and maintain regular and predictable attendance with adherence to department and company attendance expectations. May be required to work overtime based on business needs.

Travel Requirements

This position may require light travel within a ten-mile radius from one office location to another as needed.


Professional Development:

  • Establish annual objectives for professional growth.
  • Keep pace with developments in the discipline.
  • Learn and apply technologies that support professional and personal growth.
  • Participate in the evaluation process.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to success fully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice.

AAP/EEO Statement

ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.