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Insurance Claims Processing Jobs in Springfield, PA

You will process and document claims to ensure compliance with legislative provisions, company policies and insurance industry best practices. You will act in a fiduciary role on behalf of our large ...

You will process and document claims to ensure compliance with legislative provisions, company policies and insurance industry best practices. You will act in a fiduciary role on behalf of our large ...

... claims processes and following up with the client at the conclusion of the claim to ensure all ... Property & Casualty Insurance License preferred * Proficiency with MS Office * Prior experience ...

FM is a leading property insurer of the world's largest businesses, providing more than one-third ... Able to process information quickly and apply it to current business situations. Able to operate in ...

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Performs coverage, liability, and damage analysis on all claims assignments. * Performs other ...

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Insurance Claims Processing information

See Springfield, PA salary details

$11

$21

$32

How much do insurance claims processing jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance claims processing in Springfield, PA is $21.07, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $24.04 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Springfield, PA?

For Insurance Claims Processing jobs in Springfield, PA, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Springfield, PA look for?

The top searched job categories for Insurance Claims Processing jobs in Springfield, PA are:

What cities near Springfield, PA are hiring for Insurance Claims Processing jobs?

Cities near Springfield, PA with the most Insurance Claims Processing job openings:

Auto Collision Estimator (PA Estimator's License)

Conicelli Autoplex

Conshohocken, PA • On-site

$55K - $75K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 7 days ago


Job description

Description
About This Job
As an Auto Collision Estimator, you play a pivotal role in our repair process, serving as the first point of contact for many customers. You accurately assess vehicle damage, prepare detailed repair estimates, and guide customers through the repair journey. Your expertise ensures fair and precise evaluations, contributing directly to customer satisfaction and the efficient operation of our facility. You act as a trusted advisor, translating complex repair needs into clear, actionable plans.
Job Duties and Responsibilities
  • Creates comprehensive and accurate collision repair estimates using industry-standard software.
  • Performs thorough automotive damage assessments to identify all necessary repairs and parts.
  • Ensures all estimates and repair plans comply with Pennsylvania Insurance Regulations.
  • Manages and processes Insurance Claims Processing, communicating effectively with adjusters and customers.
  • Provides exceptional Customer Service, explaining repair procedures, costs, and timelines clearly and empathetically.
  • Applies extensive Automotive Repair Knowledge to determine appropriate repair methods and materials.
  • Maintains meticulous Attention to Detail in all documentation, ensuring accuracy and minimizing discrepancies.
  • Collaborates with technicians and parts departments to ensure efficient workflow and accurate parts ordering.
  • Identifies opportunities for additional services or repairs that benefit the customer.
  • Resolves customer concerns and addresses questions regarding estimates and repair processes.
Required Qualifications
Education
  • High School Diploma or equivalent.
Experience
  • Proven experience in auto collision estimation.
  • Experience working directly with insurance companies on claims.
Knowledge/Skills
  • Proficiency in Collision Repair Estimation software and practices.
  • Expertise in Automotive Damage Assessment techniques.
  • Thorough understanding of Pennsylvania Insurance Regulations related to collision repair.
  • Strong capabilities in Insurance Claims Processing and negotiation.
  • Excellent Customer Service and communication skills.
  • Comprehensive Automotive Repair Knowledge across various vehicle makes and models.
  • Exceptional Attention to Detail and organizational skills.
  • Possesses a valid Pennsylvania Estimator's License.
Preferred Qualifications
  • I-CAR certifications.
  • Experience with specific estimation platforms (e.g., CCC One, Audatex, Mitchell).
  • Associate's degree in Automotive Technology or a related field.
Physical Requirements/Work Conditions
  • Regularly stands, walks, bends, and stoops during vehicle inspections.
  • Occasionally lifts and carries up to 25 pounds.
  • Works in an environment that may include exposure to noise, fumes, and varying temperatures.
  • Utilizes computer systems and standard office equipment for extended periods.

Conicelli provides a positive, professional work environment. Our team members enjoy many benefits including:
  • Full-Time Employment
  • Medical, Dental and Vision
  • Vacation/Paid Time Off
  • 401(k)
  • Family owned and operated for over 40 years!
  • We are an Equal Opportunity Employer. All applicants must be able to pass pre-employment testing including background checks and drug testing