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Insurance Claims Processing Jobs in Portland, TN

The Misch Group

Public Adjuster

Nashville, TN

Educate prospective clients on our services and guide them through the insurance claims process. * Develop and maintain a pipeline of leads through prospecting and networking efforts. * Conduct ...

Deloitte

Epic Denials Management Operator

Nashville, TN · Remote

$17.50 - $23.25/hr

Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or ... 277 processing) received from third party payers. Conduct Denial categorization and root cause ...

Deloitte

Epic Denials Management Operator

Hermitage, TN · Remote

$15.75 - $21/hr

Rebill corrected claims and route issues to coding, billing, credentialing, denials, and/or ... 277 processing) received from third party payers. Conduct Denial categorization and root cause ...

Ourhrconnect

Claims Customer Service Advocate II

Nashville, TN · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are the largest insurance company in South Carolina ... and much more. We are one of the nation ... Identifies incorrectly processed claims and processes adjustments and reprocessing actions ...

Ourhrconnect

Claims Customer Service Advocate II

Nashville, TN · Hybrid

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are the largest insurance company in South Carolina ... and much more. We are one of the nation ... Identifies incorrectly processed claims and processes adjustments and reprocessing actions ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Portland, TN

Insurance Claims Processing information

See Portland, TN salary details

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How much do insurance claims processing jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claims processing in Portland, TN is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.12 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Portland, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Auto & Heavy Equipment Appraiser - 1099 - Nashville, TN

CCMS & Associates

Nashville, TN • On-site

Contractor

Re-posted 3 days ago

Job description

CCMS & Associates is seeking experienced Auto and Heavy Equipment Appraisers to join our independent adjuster and appraiser roster. As a 1099 independent contractor, you will play a critical role in assessing damages, estimating repair costs, and delivering high-quality appraisals for auto and heavy equipment claims.
Job Responsibilities:

  • Conduct field inspections and appraisals of automobiles, commercial trucks, construction equipment, and specialty vehicles to assess damage.
  • Prepare accurate, detailed estimates using industry-standard software (CCC One, Mitchell, Audatex, or comparable systems).
  • Evaluate repair costs, total loss assessments, and salvage values in compliance with carrier guidelines.
  • Communicate effectively with adjusters, insurers, and repair facilities to ensure seamless claims processing.
  • Maintain professional, customer-focused interactions with policyholders and industry partners.
  • Maintain an independent contractor status while meeting CCMS & Associates' quality standards.
  • Ensure timely submission of comprehensive reports, and maintain compliance with client and industry standards.
Qualifications:
  • Minimum of 3 years of experience in auto and/or heavy equipment appraisals.
  • Proficient in estimating software such as CCC One, Mitchell, Audatex, or equivalent.
  • Strong understanding of insurance policies, claim processes, and industry regulations.
  • Valid adjuster or appraiser license in applicable states.
  • Ability to work independently in the field with minimal supervision.
  • Reliable transportation, a valid driver’s license, and the ability to travel to inspection locations.
  • Strong written and verbal communication skills.
  • Tech-savvy with the ability to use digital tools for claim documentation and reporting.
Preferred Qualifications:
  • I-CAR, ASE, or other relevant industry certifications.
  • Experience appraising commercial trucks, construction, agricultural, and specialty equipment.
  • Background in mechanical failure assessments or diminished value claims.
  • Bilingual capabilities (Spanish is a plus).
Why Join CCMS & Associates?
  • Access to a diverse portfolio of claims from leading insurance carriers.
  • Competitive fee schedules and flexible workload.
  • Support from a dedicated claims management team.
  • Opportunity to work with an established leader in multi-line claims and appraisals.

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