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Insurance Claims Processing Jobs in Portland, TN

Health Care Service Corporation

Claim Technician

Nashville, TN · On-site +1

$17.75 - $26.17/hr

  • Medical

  • Life

  • Retirement

  • PTO

Experience processing medical claims. Preferred Job Qualifications: * Referral preference given to ... insurance, supplemental life insurance, employee assistance program, paid holidays, tuition ...

State Farm

Claim Specialist - WCCS Deployed

Nashville, TN · On-site

$63K - $82K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

You will be the first point of contact to meet with our insureds, explain coverage, estimate damages, and help them through the claims process while providing Remarkable ® service. Where you'll work:

The MJ Companies

Claims Consultant

Nashville, TN

Support and guide clients through the carrier claim process. Act as an advocate for the best and ... Excel, Word, Outlook + High level knowledge of property/casualty insurance including coverage forms ...

The MJ Companies

Claims Consultant

Nashville, TN · On-site

Support and guide clients through the carrier claim process. Act as an advocate for the best and ... Excel, Word, Outlook + High level knowledge of property/casualty insurance including coverage forms ...

Datavant

CPC Processor Customer Support

Nashville, TN · On-site

Data Entry, Medical Records, Health Care, Insurance Claims Processing and Proof Reading/Editing of Documents * Ability to stay organized while working quickly. Strong attention to detail is also ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Portland, TN

Insurance Claims Processing information

See Portland, TN salary details

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How much do insurance claims processing jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claims processing in Portland, TN is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $23.12 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Portland, TN as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 21% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,169 per year, or $20.3 per hour.

Individual Life Insurance Death Claims Analyst - US HYBRID

VIRTUAL CLARITY LIMITED

Nashville, TN

Full-time

Posted 20 days ago

Job description

Job Description:

Essential Job Functions

  • Follows procedures to process death claim transactions by corresponding with agents, beneficiaries, and other departments regarding policies

  • Willingness to learn new payment processes and/or other processes within death claims depending on where the need is on any given day

  • Responsible for the accurate handling and timely execution of any policy worked

  • Ensure transactions are processed on our administrative systems accurately and in a timeframe considered suitable by client's financial guidelines

  • Report any potential fraudulent, money laundering, or unethical requests that have been reviewed

  • Perform other related duties as assigned or required daily

  • Must provide an elite customer service experience via letters or phone calls made internally or externally

  • Continuously evaluate and identify opportunities to drive process improvements that positively impact the customer's experience

Mandatory Qualifications

  • High School Diploma as minimum degree (will be required to provide)

  • Candidate would need to be in a 25 miles radio from any of our DXC offices listed below and commute up to two days a week

  • 2 minimum years of Individual Life Insurance experience is mandatory

  • 2 minimum years of death claims full cycle processing experience is mandatory

  • Working knowledge of life insurance products and applicable policies, procedures, and guidelines

  • Microsoft Office and MS Teams work experience

  • Great typing and documenting skills

  • Empathy, sensibility and high sense or touch are necessary for the type of support we provide to our customers

  • Inbound/outbound customer service experience, communication skills and phone etiquette are required

  • Great ability to multitask between clients applications and DXC systems

Work Environment:

  • Laptop, docking station, monitors, headset will be provided

  • Schedule: Monday - Friday, business hours are 7 30am to 6pm CST

  • This position may require commuting up to 2 days per week to a DXC office

  • Applicants must be located within commuting distance of one of our office locations

  • All applicants must be legally authorized to work in the United States without requiring sponsorship now or in the future

OFFICE LOCATIONS:

  • Austin Springdale, 979 Spring Rd, Suite 97, Austin, Texas, 78702

  • 1615 Poydras Street, Suite 2300, New Orleans, LA, 70112

  • One Loudoun, Floor 2, Suite 231, 20408 Bashan Drive, Ashburn, VA, 20147

  • 11400 SE 8thStreet, Suite 210, Bellevue, WA, 98004

  • 4000 N Mingo Road, Tulsa, OK, 74116

  • 65 Fairchild St. Charleston, SC, 29492

  • Blackbaud building on Daniel Island, 1225 Woodward Avenue, 8th floor. Suite 800, Detroit, MI, 48226

  • 6901 Windcrest Dr, D2-1E-76, Plano, TX, 75024

  • 34505 West 12 Mile Road, Suite 215, Farmington Hills, MI, 48331

  • 100 Centerview Drive, Suite 100, Nashville, TN, 37214-3439

  • 285 North 6th Street, 4th Floor, Suite 400, New York, NY, 11211

  • Carnegie Hall Tower, 152 West 57th Street, Midtown Manhattan, New York, NY, 10019

  • 645 Paper Mill Office, Newark, DE, 19711

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.

If you are an applicant from the United States, Guam, or Puerto Rico

DXC Technology Company (DXC) is anEqual Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .

We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for theFederal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters. To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.

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Please note: DXC will respond only to requests for accommodations due to a disability.

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