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Insurance Claims Processing Jobs in Pontiac, IL (NOW HIRING)

Patient Account Representative

Campus, IL · On-site

$29.64 - $36.28/hr

Will research insurance billing and adjustment identification to ensure proper account resolution ... Minimum one (1) year of experience with billing and follow-up of Hospital / Physician claims.

Showing results 21-32

Insurance Claims Processing information

See Pontiac, IL salary details

$11

$20

$31

How much do insurance claims processing jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance claims processing in Pontiac, IL is $20.76, according to ZipRecruiter salary data. Most workers in this role earn between $16.97 and $23.70 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What cities near Pontiac, IL are hiring for Insurance Claims Processing jobs? Cities near Pontiac, IL with the most Insurance Claims Processing job openings:
Infographic showing various Insurance Claims Processing job openings in Pontiac, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,180 per year, or $20.8 per hour.

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View Career Opportunities >> Fleet Coordinator I
Fleet Coordinator I
Summary
Title: Fleet Coordinator I ID: 1907 Department: Facility Services Type: Full-Time Staff Location: Main Campus Posting: 07/29/2026 Initial Screening: 08/17/2026 Open Until Filled: Yes
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Description

Fleet Coordinator I

JOB CLASSIFICATION
Pay grade level: Grade 13
Compensation: $51,153 - $70,337. Compensation will be commensurate with education and experience.
Employee category: Staff
Department: Facility Services
Reports to: Executive Director of Facilities Services
FLSA status: Non-Exempt
Job Code: FF048FTNMAI                    
Location: Primarily Main Campus, but any other college location as assigned by the appropriate administrator

SUMMARY
Manage and oversee all aspects of a college fleet program, including vehicle scheduling, maintenance coordination, regulatory compliance, driver qualification, vendor management, and fleet recordkeeping. Ensure fleet safety, operational efficiency, and cost control while supporting drivers, administering training programs, and maintaining vehicle readiness across multiple campus locations.

POSITION DESCRIPTION

  • Coordinate scheduling and usage of college vehicles, golf carts (E-Z Go's), and low-speed vehicles (LSVs).
  • Maintain fleet records, registrations, titles, insurance documentation, and maintenance histories.
  • Manage vehicle key control and checkout/check-in processes.
  • Schedule preventive maintenance and repairs to minimize vehicle downtime.
  • Diagnose basic vehicle issues and perform minor repairs (lights, batteries, etc.).
  • Select and manage repair vendors and parts suppliers
  • Monitor vehicle recalls, safety inspections, and mechanical compliance.
  • Conduct driver's license verification and maintain driver qualification records.
  • Deliver driver training for vans, LSVs, and golf carts.
  • Assist with accident reporting, claims, and insurance coordination.
  • Track fleet assets using wireless/GPS applications.
  • Oversee vehicle cleanliness and sanitization by cleaning the interior and exterior of the vehicles.
  • Provide 24/7 on-call support for fleet-related issues.

KNOWLEDGE, SKILLS, AND ABILITIES

  • Proven effectiveness with Fleet Management, including vehicle maintenance coordination and preventive maintenance planning.
  • Ability to effectively manage vendors and contracts, using excellent organizational and scheduling skills, while adhering to fleet compliance and safety protocols.
  • Ability to verify driver qualifications and provide driver training/instruction as needed for specific or unusual driver experiences
  • Knowledge of accurate reporting of accidents and proper claims management techniques
  • Ability to comply with timely vehicle registration and titling and manage fleet recordkeeping
  • Ability to conduct parts management records, manage budget and cost control of inventory while also updating/managing all GPS and fleet management software.
  • Demonstrated excellent Customer service skills and excellent communication skills, both orally and in writing.
  • Problem-solving.
  • Must be able to work in all weather conditions.
  • Ability to follow written and oral instructions.
  • Must demonstrate a commitment to and ability to work with a diverse student and faculty population.
  • High energy, self-starter who can work with minimal supervision.
  • Ability to develop and maintain excellent working relationships and establish credibility with all levels of employees in the organization.
  • Detail-oriented.
  • Working knowledge of Microsoft 365 applications, especially Word, Excel, and Outlook.

MINIMUM QUALIFICATIONS

  • High school diploma or GED equivalent.
  • Three (3) years of experience managing a fleet, rental, or leased vehicle program.
  • Knowledge of automotive maintenance and repair processes.
  • Familiarity with fleet management software and asset tracking systems.
  • Fleet Management Professional (FMP) certification
  • Must have and maintain a current valid driver's license and a clean motor vehicle record.
  • Strong organizational and administrative skills.

PREFERRED QUALIFICATIONS

  • Associate degree.
  • Driver Safety Certification.
  • Minimum five years managing fleet, rental, or leased vehicle program.
  • Experience with fleet software and maintenance tracking.
  • Experience in setting up a leased fleet program.
  • Experience working with a third-party fleet management vendor.

WORKING CONDITIONS
While performing the duties of this job, the position requires significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions. Must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 100 pounds.

WORK SCHEDULE
Monday through Friday 7:00 A.M. - 3:30 P.M. or 8:00 A.M. - 4:30 P.M. Must be able to work a variable schedule/hours to meet operational needs. May require evening and weekend hours, including during inclement weather.

TO APPLY:

Visit www.kckcc.edu and click on CAREERS for a list of available positions.

  • Read the job announcement carefully noting the initial screening date, minimum qualifications, and required information. Note that information contained in your application materials will be used to determine if you meet the minimum qualifications for the position. Make sure you complete/submit all the documents listed as required.
  • If the position lists a required transcript (during the application process) unofficial transcripts may be submitted. However, please note that upon selection for hire, you will be required to submit official transcripts.
  • Ensure that your transcripts show that a degree was awarded or conferred if you are stating that it is your highest level of education completed. If you certify your level of education and it cannot be verified from your transcript(s), your application may not be referred to the selection committee.
  • Foreign degrees are acceptable provided they have been translated and/or shown to have equivalency to a United States: Associate, Bachelor, Master, or Doctorate level degree.
  • Documentation verifying completion of a degree, course work within a discipline, or other educational criteria should be electronically attached (uploaded) to your application.
  • Three (3) professional references with phone number and email addresses are required.
  • A college selection committee is responsible for application review and interviews. The final candidate(s) selected to be hired will be made by the hiring manager.
  • Successful completion of a background check on all persons recommended for employment is required Individual hiring departments may elect to administer pre-employment tests, which are relevant to essential job functions as part of the applicant selection/hiring process.

***This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by their supervisor. This job description may be revised upon development of other duties and changes in responsibilities
KCKCC is an Equal Opportunity Employer

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Kansas City Kansas Community College
7250 State Ave | Kansas City, Kansas 66112 | 913-334-1100