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Insurance Claims Processing Jobs in Florence, SC

PGBA

FCMB Customer Service Advocate II

Florence, SC · On-site

Research and respond to written inquiries and identify incorrectly processed claims and completes ... Life Insurance Paid Time Off (PTO) On-site cafeterias and fitness centers in major locations ...

Varsity Tutors

Insurance License Tutor

Florence, SC · Remote

$28 - $40/hr

Guides students through analyzing policy provisions, determining appropriate coverage types, calculating premiums, understanding claims processes, and applying state insurance regulations. Emphasizes ...

Kemper

Licensed Insurance Agent

Florence, SC

... claims, and loans Record keeping, accounting for money collected, and processing policy paperwork ... insurance products and sales effectiveness Minimum Qualifications Must be fully licensed to sell ...

Kemper

Insurance Agent Trainee

Florence, SC

Life Insurance Sales Agent Employment Type: Full-Time with Benefits Work Arrangement: Field Role ... claims, and loans * Record keeping, accounting for money collected, and processing policy paperwork ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Florence, SC

Insurance Claims Processing information

See Florence, SC salary details

$11

$21

$32

How much do insurance claims processing jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance claims processing in Florence, SC is $21.59, according to ZipRecruiter salary data. Most workers in this role earn between $17.64 and $24.62 per hour, depending on experience, location, and employer.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Florence, SC? For Insurance Claims Processing jobs in Florence, SC, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Florence, SC look for? The top searched job categories for Insurance Claims Processing jobs in Florence, SC are:
What cities near Florence, SC are hiring for Insurance Claims Processing jobs? Cities near Florence, SC with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Florence, SC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $44,916 per year, or $21.6 per hour.

Customer Service Representative - State Farm Agent Team Member

Mandy Simpson - State Farm Agent

Florence, SC • On-site

$35K - $50K/yr

Full-time

PTO

Re-posted 19 days ago

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Mandy Simpson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Strong communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.
  • Property/Casualty license (required)
  • Life/Health license (preferred)