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Insurance Claims Processing Jobs in Calgary, AB (NOW HIRING)

Prepares third-party insurance claims, processes invoices and makes accounting entries using computerized system. * Orders, receives, tags and stocks prescription drugs and supplies. Follows product ...

Prepares third-party insurance claims, processes invoices and makes accounting entries using computerized system. * Orders, receives, tags and stocks prescription drugs and supplies. Follows product ...

Prepares third-party insurance claims, processes invoices and makes accounting entries using computerized system. * Orders, receives, tags and stocks prescription drugs and supplies. Follows product ...

Prepares third-party insurance claims, processes invoices and makes accounting entries using computerized system. * Orders, receives, tags and stocks prescription drugs and supplies. Follows product ...

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Insurance Claims Processing information

Is claims processing a stressful job?

Insurance claims processing can be stressful due to tight deadlines, high workload, and the need for accuracy in evaluating claims. The role often requires strong attention to detail, communication skills, and the ability to handle difficult or emotional situations with claimants. However, workload and stress levels can vary depending on the employer and specific job environment.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on obtaining relevant certifications such as the Property and Casualty (P&C) license, which is often required. Gaining entry-level positions or internships in insurance companies can also help build industry knowledge and skills like communication and attention to detail, increasing your chances of starting a claims adjusting career.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What does an insurance claims processor do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using specialized software. Strong attention to detail and knowledge of insurance policies are essential for this role.
What are popular job titles related to Insurance Claims Processing jobs in Calgary, AB? For Insurance Claims Processing jobs in Calgary, AB, the most frequently searched job titles are:
Infographic showing various Insurance Claims Processing job openings in Calgary, AB as of July 2026, with employment types broken down into 89% Full Time, 8% Part Time, and 3% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution.

Junior/Intermediate Accident Benefits Advisor

Hibernian General Insurance

Calgary, AB โ€ข Hybrid

Other

Medical, Retirement

Re-posted yesterday


Job description

Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

The Opportunity

We're looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Are you a customer focused individual looking to take the next step in their career? Come join our team!

What you'll do

  • Interpret insurance contracts, resolve policy coverages, and establish/adjust reserves in accordance with corporate guidelines

  • Handle Accident Benefits claims according to individual authority, knowledge, and expertise

  • Acquire investigative reports, independent medical examinations, statements from insureds/witnesses, and other specialists as required

  • Educate customers and providers on any new auto reform changes

  • Ensure adherence to internal policies and quality standards (Compliance & Governance)

  • Actively coordinate customers' functional recovery, ensuring treatment goals are monitored

  • Assist in resolving claims issues related to legislation interpretation and settlement negotiations

  • Ensure service levels and quality standards are met by approved specialists

  • Educate insureds about the Premiere Healthcare Network

  • Attend and actively participate in training and file clinic sessions

What you'll bring

  • College Diploma / Associate Degree or similar experience

  • 2+ years of Accident Benefits and/or Casualty insurance claims handling experience is preferred

  • Prior case management experience (e.g., WCB/LTD or clinic setting) is an asset

  • Postsecondary education (College Diploma or Bachelor's Degree) in a related field

  • CIP or working toward CIP is required for licensing

  • Excellent customer service skills

  • Excellent communication skills

  • Ability to learn and adapt in a fastpaced environment

  • Strong organizational skills

  • Ability to work within various computer programs, databases, and software

What you'll get

  • Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities

  • Outstanding Career Development opportunities

  • We'll support your professional development education

  • Competitive vacation package with the option to purchase 5 extra days off per year

  • Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion

  • Corporate wellness programs to support our employees' physical and mental health

  • Hybrid flexible work model

This job advertisement is for an existing vacancy which has been posted both internally & externally.

Aviva Canada may use AI (Artificial Intelligence) tools to assist us throughout the recruitment process to screen, assess or select applicants for a position.

Aviva Canada welcomes applications from all qualified individuals and has a process in place to provide accommodations for persons with disabilities at all stages of the hiring process and during employment. If you require an accommodation during the interview or hiring process, please contact your Aviva Talent Acquisition Partner so that an appropriate accommodation can be arranged.


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