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Insurance Adjuster Jobs in Calgary, AB (NOW HIRING)

Crawford and Company

Auto Claims Adjuster

Calgary, AB · On-site +1

We are currently recruiting for an Auto Claims Adjuster to join our team remotely in Canada. The ... Post-secondary education in an insurance related field is an asset. * The ability to get an ...

DMC Recruitment

Project Manager - Restoration

Calgary, AB · On-site

$70K - $100K/yr

Act as the primary point of contact for homeowners, insurance adjusters, and other project stakeholders. * Prepare work orders for dispatch and maintain accurate project documentation throughout each ...

New

Actalent

Project Manager

Calgary, AB

CA$80K - CA$90K/yr

Coordinate and secure insurance approvals by working directly with insurance adjusters and carriers. * Oversee multiple active projects and claims simultaneously in a high-volume, fast-paced ...

Actalent

Project Manager

Calgary, AB

CA$80K - CA$90K/yr

Coordinate and secure insurance approvals by working directly with insurance adjusters and carriers. * Oversee multiple active projects and claims simultaneously in a high-volume, fast-paced ...

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All JobsInsurance Adjuster JobsInsurance Adjuster Jobs in Calgary, AB

Insurance Adjuster information

See Calgary, AB salary details

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How much do insurance adjuster jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for insurance adjuster in Calgary, AB is $24.86, according to ZipRecruiter salary data. Most workers in this role earn between $20.43 and $29.57 per hour, depending on experience, location, and employer.

Can I be an insurance adjuster without a degree?

Insurance adjusters typically do not need a college degree to start working, but they often require relevant training, licensing, and sometimes certification. Many employers prioritize experience, knowledge of insurance policies, and strong communication skills over formal education. Licensing requirements vary by state and usually involve passing an exam and background checks.

How does an insurance adjuster typically collaborate with policyholders and third parties during a claim investigation?

Insurance adjusters regularly interact with policyholders, witnesses, contractors, and sometimes legal professionals to gather information and assess the validity of a claim. They conduct interviews, inspect damaged property, and review documentation such as police reports or medical records. Clear communication and empathy are essential, as adjusters must explain processes and negotiate settlements, all while maintaining professionalism and impartiality. Collaboration with various parties helps ensure a thorough and fair claims process, which is central to the adjuster's role.

What is the difference between Insurance Adjuster vs Claims Examiner?

AspectInsurance AdjusterClaims Examiner
Required CredentialsHigh school diploma or equivalent; licensing often required; certifications like AIC beneficialHigh school diploma or equivalent; some states require licensing; certifications like CPCU advantageous
Work EnvironmentField and office settings; investigate claims on-site or remotelyPrimarily office-based; review and process claims submitted electronically or via paper
Employer & Industry UsageInsurance companies, public adjusting firms, independent agenciesInsurance companies, third-party administrators, government agencies

While both roles handle insurance claims, Insurance Adjusters investigate and settle claims directly with policyholders, often working in the field. Claims Examiners primarily review and process claims in an office setting, ensuring accuracy and compliance. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What is an insurance adjuster?

An Insurance Adjuster, also known as a Claims Adjuster is a professional who assesses insurance claims of all kinds. They help decide if there should be a payout for each claim and, according to the policy and the circumstances, how much should be paid. Insurance Adjusters make this determination by speaking with the one who filed the claim, assessing any damages, speaking with witnesses, and reading reports filed by officials. The Adjuster will typically come in-person to speak with you and take pictures of the damage before writing the report.

What are the key skills and qualifications needed to thrive as an insurance adjuster?

To thrive as an Insurance Adjuster, you need strong analytical skills, attention to detail, and knowledge of insurance policies, typically supported by a relevant degree or claims certification. Familiarity with claims management software, estimating tools like Xactimate, and industry regulations is essential. Excellent communication, negotiation, and customer service skills help you manage stressful situations and resolve claims efficiently. These abilities ensure accurate claim assessments, fair resolutions, and strong client relationships in a complex and time-sensitive environment.
More about Insurance Adjuster jobs

What are popular job titles related to Insurance Adjuster jobs in Calgary, AB?

For Insurance Adjuster jobs in Calgary, AB, the most frequently searched job titles are:

What cities near Calgary, AB are hiring for Insurance Adjuster jobs?

Cities near Calgary, AB with the most Insurance Adjuster job openings:

Insurance Adjuster jobs near you
Infographic showing various Insurance Adjuster job openings in Calgary, AB as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 61% In-person, 16% Hybrid, and 23% Remote job distribution, with an average salary of $51,705 per year, or $24.9 per hour.

Commercial National Programs Adjuster - Levels 2 and 3

Wawanesa Insurance

Calgary, AB • Hybrid

CA$68K - CA$84K/yr

Full-time, Part-time

Retirement, PTO

Posted 29 days ago

Job description

Job ID: 10200 


Employment Type: Existing Role

Work Environment: We offer a hybrid work environment that offers flexibility to our employees in balancing in-office (2 days per week OR 15 hours per week in a Wawanesa office) and remote work. You may work from any of the following locations: Winnipeg, MB; Wawanesa, MB; Vancouver, BC; Calgary, AB; Edmonton, AB; Lethbridge, AB; Toronto (North York), ON; Kitchener, ON; Ottawa, ON; Moncton, NB; Dartmouth; NS. 

Working Business Language: English
 

Salary: At Wawanesa, salary is only one component of a holistic, comprehensive and competitive offering that we provide to our employees. In addition to salary, full-time and part-time permanent employees are eligible for an annual bonus plan, leave of absence top-up programs and provided with generous vacation time, personal days, premium free benefits and pension plan. 
 

The salary offered for this role is determined with consideration to various factors, including but not limited to: your work location, local labour market conditions, external market salary data, internal pay equity and the knowledge, skills, experience and anticipated proficiency in the role.

The salary range for Level 2 is: $62,000 - $76,000.
The salary range for Level 3 is: $68,000 - $84,000.

Candidates with salary expectations outside of the range are still encouraged to apply.

About The Wawanesa Mutual Insurance Company
Founded in 1896, The Wawanesa Mutual Insurance Company is one of Canada's largest mutual insurers, 100% owned by its members, with more than $4.1 billion in annual revenue and $12.5 billion in assets. Headquartered in Winnipeg, Wawanesa is the parent company of Wawanesa Life, which provides life insurance solutions throughout Canada, and Western Financial Group, a leading national distributor of personal and business insurance. In March of 2026, Wawanesa entered into an agreement to acquire Everest Insurance Company of Canada to strengthen its commercial insurance capabilities and advance its long-term growth strategy.


Wawanesa proudly serves more than 1.8 million members and we are home to more than 3,000 employees across Canada. The company actively gives back to organizations that strengthen communities, donating more than $4 million annually to charitable organizations, including more than $2 million each year in support of people on the front lines of climate change. Learn more at wawanesa.com.

We are currently looking for dedicated, driven, and enthusiastic individuals who thrive in an environment that welcomes change and are looking for an opportunity for diverse experience and advancement on a growing team.

Job Overview

The Commercial National Programs Adjuster contributes to Wawanesa's goals of delivering an exceptional and consistent claims experience through the fair and equitable adjustment of moderate to high complexity property claims. This role is responsible for applying and explaining policy coverages and documenting claim files. The role is accountable for providing timely service and prompt management of your claims from initial report to conclusion.

We are searching for two roles: 

  • Commercial National Programs Adjuster - Level 2
  • Commercial National Programs Adjuster - Level 3

Job Responsibilities

  • Ensure timely and proactive communication, through voice to voice, digital and written correspondence, ensuring that all inquiries are effectively dealt with in a timely and professional manner.   
  • Adjustment of Commercial National Program property claims of moderate to high complexity.
  • Review and interpret policy wordings, determine policy coverage, and effectively communicate with independent adjusters, brokers and other external stakeholders.
  • Establish timely and accurate loss and expense reserves through the life of the claim through evaluation of relevant information from sources such as appraisers, independent adjusters, and contractors.  
  • Ensure a comprehensive investigation is conducted on all files to determine coverages and liability, while adhering to Wawanesa's adjusting guidelines, and recognizing when to engage appropriate internal and external resources. Collect evidence to support recovery efforts.
  • Coordinate and manage services with independent adjusters, vendors and External stakeholders, as required. contractors.
  • Negotiating and conveying claim settlements within authority limits. Communicating claim decisions promptly and effectively, while still delivering exceptional customer service.
  • Maintain an effective and current diary system and document claim file activities in accordance with established procedures.
  • Demonstrating and maintaining knowledge and understanding of policy coverages, while complying with regional regulatory and licensing requirements (as applicable). Remaining current with legislative changes and trends in the insurance industry.
  • Demonstrating proficient skills to review repair estimates and scopes.
Qualifications

  • Level 2:

    • 1-2 years of commercial and property insurance adjusting.

    Level 3:

    • 2-5 years of commercial and property insurance adjusting, including litigation and large loss.

    All Levels:

    • Ability to interpret and quantify property damage estimates.
    • Demonstrated excellent customer service and stakeholder management on medium to complex claims.
    • Demonstrated ability to act as an organizational representative to external stakeholders.
    • Excellent communication skills; listening, written, and spoken.
    • Excellent investigative and analytical skills.
    • Strong problem solving and critical thinking skills.
    • Demonstrated decision making with a strong ability to effectively communicate them to multiple stakeholders.
    • Detail oriented with a high degree of accuracy regarding data entry.
    • Excellent time management and organizational skills.
    • Good negotiation, decision making and critical thinking skills as well as a willingness to improve.
    • Strong teamwork skills with the ability to collaborate with others.
    • Post-secondary degree is preferred.
    • Working toward or obtained Chartered Insurance Professional (CIP) designation a strong asset.
    • Bilingualism in French and English a strong asset.


Diversity Equity, Inclusion& Belonging
At Wawanesa, we are committed to Diversity, Equity, Inclusion and Belonging (DEIB) and believe that our strength lies in the diversity of our people - this is supported by having a representative workforce.

We welcome applications from all qualified candidates, including racialized persons, women, Indigenous Peoples, persons with disabilities, members of the 2SLGBTQIA+ community, gender-diverse and neurodiverse individuals, and anyone who can contribute to the further diversification of thought and ideas. 
 

We aim to ensure our recruitment process is accessible to all candidates. If you require accommodations during any stage of the recruitment process, please reach out in confidence to jobs@wawanesa.com.
 

All Wawanesa job applicants are subject to Wawanesa's Privacy Policy.

Please note that the recruitment process for this position may involve the use of AI tools to screen, assess, or select applicants. All final decisions are taken or reviewed by human recruiters and human hiring leaders in compliance with all applicable legislation.  
 

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