ZipRecruiter

Log In

1

Insurance Claims Processing Jobs in Wisconsin (NOW HIRING)

CSAA

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Insurance Analyst, Claims Insights - Remote Requisition Number R7770 ...

CSAA

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Insurance Analyst, Claims Insights - Remote Requisition Number R7770 ...

CSAA

In order for your application to be correctly processed please sign-in before you apply Internal ... Job Title Commercial Insurance Analyst, Claims Insights - Remote Requisition Number R7770 ...

Sedgwick

Claims Representative, Auto

Sun Prairie, WI · On-site

$50K - $55K/yr

Communicates claim action/processing with insured, client, and agent or broker when appropriate ... Performs coverage, liability, and damage analysis on all claims assignments. * Performs other ...

HUB

Property Claims Leader

Waukesha, WI

$150K - $160K/yr

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Development and implementation of procedures, processes, and reporting practices * Handling of high ...

HUB

Property Claims Leader

Milwaukee, WI

$150K - $160K/yr

HUB International Limited ("HUB") is one of the largest global insurance and employee benefits ... Development and implementation of procedures, processes, and reporting practices * Handling of high ...

next page

Showing results 1-20

All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Wisconsin

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Wisconsin? For Insurance Claims Processing jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Wisconsin look for? The top searched job categories for Insurance Claims Processing jobs in Wisconsin are:
What cities in Wisconsin are hiring for Insurance Claims Processing jobs? Cities in Wisconsin with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Wisconsin as of May 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, 6% Hybrid, and 12% Remote job distribution.

Insurance Claims Supervisor (Voluntary Benefits) (De Pere)

ManhattanLife Insurance & Annuity Company

De Pere, WI • On-site

Part-time

Medical, Dental, Vision, Life

This job post has expired today. Applications are no longer accepted.

Job description

Who we are: 

ManhattanLife Insurance and Annuity Company was founded in 1850, the Company’s longevity makes it one of the oldest and most reliable health and life insurance companies in the country. Operating successfully for over 175 years is a testimony to ManhattanLife’s enduring history, and an indicator of the reliability of our future. ManhattanLife’s headquarters are in Houston, TX and the company is continually growing with multiple office locations nation-wide. ManhattanLife offers attractive employee benefits starting day one, including immediate coverage under our health, dental and vision plans. We offer flexible schedules, including shortened hours on Fridays, company-wide events, professional development (LOMA testing) and a company-wide wellness program.


Scope and Purpose:ManhattanLife is seeking an Insurance Claims Supervisor for our Voluntary Benefits Division. As a Claims Supervisor, you will oversee the daily operations of a team of claim examiners that process benefits payable under several of our group product types. This is a combination of health and life. Your objective will be to ensure this department reviews all claims accurately, promptly, and thoroughly while also determining the action steps that your team needs to take to provide an industry-leading customer experience for our claimants.  Duties and Responsibilities:
    Organize and improve the documentation and procedures involved in training new employees. Accurately determine complex claim benefits payable based on medical records, contract language and any additional information needed to reach the appropriate decision in a timely manner. This includes both payment and denial of benefits. Ensure that all claims are assigned in a timely manner and to the appropriate claim examiner based on workload, claim volume, type of claim and the examiner’s level of experience. Communicate with external and internal customers to obtain specific claim information to finalize claims and to explain claim handling. Review and respond to escalated claim inquiries, claim appeals, and complaints in a timely manner. Provide insights and recommendations for enhancements to claim processes, training procedures, system improvements and auditing. Make appropriate referrals to other departments including but not limited to legal, underwriting, and policyholder services. 
 Minimum Qualifications:Bachelor’s degree or equivalent relevant work experience in the insurance or finance industries. Knowledge, Skills and Abilities:
    At least 3 years of financial transaction and/or claims handling experience in progressively responsible roles, including supervisory functions. Insurance designations preferred.Strong oral, written and interpersonal communication skills, sound judgment and the ability to think within a structured and compliant work environment while focusing on the customer. Demonstrated understanding of computer systems such as email, data entry, and Microsoft products, with proficient keyboarding skills. Ability to work flexible shifts and maintain regular and predictable attendance with adherence to department and company attendance expectations. May be required to work overtime based on business needs. 
 Travel Requirements This position may require light travel. 
Professional Development:
Establish annual objectives for professional growth.Keep pace with developments in the discipline.Learn and apply technologies that support professional and personal growth.Participate in the evaluation process.


Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle or feel objects, type, and use mouse; reach with hands and arms and talk and/or hear. The employee is required to sit for extended periods of time. The position may require lifting, pulling or moving items weighing upwards of 10 pounds as it relates to office or desk supplies.


Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee regularly works in an office environment. This role routinely uses standard office equipment such as computers, phones via WebEx, physical phone while in office, and photocopiers when necessary.


Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to the job at any time without notice.


AAP/EEO Statement:

ManhattanLife prohibits discrimination based on race, religion, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or any other legally protected status. EOE Employer/Vet/Disabled. ManhattanLife values differences. We are committed to fostering an environment that attracts and retains a diverse workforce. With individuals from a variety of backgrounds, ManhattanLife will be better equipped to service our customers, increase innovation, and reduce risks. We encourage the unique perspectives of individuals and are dedicated to creating a respectful and inclusive work environment.


PI5696b3ae397b-38003-40673909

Apply