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Insurance Claims Processing Jobs in Missouri (NOW HIRING)

Jefferson County Dental Group

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Front Office Team Member Dental

Arnold, MO · On-site

$20 - $30/hr

... of PPO insurance verification and claims processing - Excellent communication and organizational skills - Professional, dependable, and detail-oriented - Ability to multitask in a fast-paced ...

OOIDA

Claims Representative

Grain Valley, MO

... claims process, and delivering exceptional customer service with accuracy, empathy, and ... Employee Medical & Dental Insurance available the first of the month after 60 days of employment ...

JSC

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Healthcare Claims Specialist (and/or a financial advisor)

Maryland Heights, MO · On-site

$23 - $33/hr

Ability to prioritize, analyze and streamline claim process * Root cause analysis * Claims experience-Private insurance & Medicaid (this is vital as our patients have high needs) * Denial/Appeal ...

Americo

Complex Claims Examiner I

Kansas City, MO · On-site

Processing contestable life claims * Preparing prompt, comprehensive and accurate correspondence ... Extensive knowledge of life and disability insurance, contestable claims, contracts and medical ...

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Insurance Claims Processing information

What are the key skills and qualifications needed to thrive in Insurance Claims Processing, and why are they important?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are popular job titles related to Insurance Claims Processing jobs in Missouri? For Insurance Claims Processing jobs in Missouri, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Missouri look for? The top searched job categories for Insurance Claims Processing jobs in Missouri are:
What cities in Missouri are hiring for Insurance Claims Processing jobs? Cities in Missouri with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Missouri as of May 2026, with employment types broken down into 98% Full Time, 1% Part Time, and 1% Nights. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution.

Mechanical Claims Analyst

AXIOM PAYROLL SERVICES LLC

O Fallon, MO • On-site

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 14 days ago

Job description

Axiom is looking for Automotive Technicians, Service Advisors, or Parts Specialists, who are looking for a change. Axiom is an industry-leading automotive product provider and administrator. We create, sell, and service contracts and other products via our state-of-the-art facility and systems. Axiom is looking for a full-time Mechanical Claims Analyst to handle auto repair claims. In this role, you will be responsible for evaluating and processing claims. You will serve as the main point of contact for dealers and customers, by answering and resolving questions regarding claim coverage. The ideal candidate will possess automotive technical knowledge, problem-solving and organizational skills, as well as a dedication to providing excellent customer service. The analyst will play a critical role in maintaining our reputation of honesty, fairness, and excellence by combining exceptional customer service with automotive expertise to assist our dealers and customers.
About Axiom Product Administration
Named one of the fastest growing private companies in St. Louis by the St. Louis Business Journal, ranked No. 72 on Deloitte's Technology Fast 500™ in 2019, annual recipient of Auto Dealer Today's Dealers' Choice Award 2018 through 2023, and winner of St. Louis Post Dispatch's Top Workplaces in St. Louis 2023, Axiom is a full-service, nationwide F&I (finance and insurance) administrator, building the transformative roadmap of success for dealers and their customers in an evolving automotive marketplace.
Job Responsibilities
  • Process automobile, RV, and powersports repair claims in accordance with Axiom policies and procedures
  • Use your automotive excellence to confirm the customer's concern, cause, and correction, which is prepared by the shop
  • Ensure that all inbound calls are answered and resolved in accordance with expected performance metrics
  • Respond to and resolve questions and issues from customers, service advisors, and dealers in a timely and professional manner
  • Guide customers and repair facilities through the claim process and communicate the information needed to process the claim efficiently
  • Document all interactions with customers, service advisors, dealers, inspection reports, verifications, research, and other claims-related information
  • Adjudicate claims efficiently by reviewing and verifying estimates submitted by the repair facility, evaluate contract coverage to determine claims eligibility, order inspections if required, and request any additional information that is needed to process the claim
  • Escalate issues to a supervisor, as needed
  • Ensure compliance with applicable laws and regulations
  • Maintain a comprehensive understanding of Axiom's products, systems, and applications
  • Other duties as assigned

Qualifications
  • High School Diploma or equivalent
  • Minimum 2 years of automotive experience
  • Proficient use of Microsoft and web-based applications
  • Familiarity with All data, Mitchell Pro-demand, Factory labor time and other labor guides
  • Ability to think creatively and to analyze and solve problems effectively
  • Detail-oriented with excellent time management skills and punctuality
  • Strong, effective written communication skills via the Claims documents, email, chat messenger, etc.
  • Strong, effective verbal communication skills with the ability to answer all calls in a timely manner from customers, dealerships, etc.
  • Ability to work independently as well as working as part of a team, in a fast-paced environment
  • Ability to work a variety of shifts between Monday through Friday (7 am - 6 pm with a one-hour lunch) and the ability to work a rotation schedule on Saturdays

Preferred Qualifications
  • Understanding of service contracts
  • ASE Certification

What you'll love about Axiom
  • Comprehensive Benefits Package that includes Medical, Dental, Vision & Ancillary Policies
  • 401K Retirement Plan with a 5% company match
  • Paid Time Off Accrual Plan starting with 15 days for new hires' first two years of service
  • Paid Holidays & Floating Holidays
  • Casual Dress Code
  • Free Roadside Assistance
  • Education Reimbursement
  • Childcare Reimbursement
  • Paid Parental Leave
  • Career advancement opportunities
  • Company Sponsored Outings

To learn more about Axiom, go to www.axiomadmin.com. To apply for this position, go to www.axiomadmin.com/who-we-are/careers.
Axiom is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed religion, national origin, ethnicity, physical or mental disability, sex (including pregnancy, sexual orientation, gender identity or expression, or transgender status), age, genetic information (including family medical history), or any other protected characteristic protected by law. Disclaimer: The above statements are not intended to be a complete statement of job content, but rather to act as a guide to the essential job functions performed by the employee assigned to this classification. Axiom retains the discretion to add or change the duties of the position at any time.

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