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Insurance Claims Processing Jobs in Missouri (NOW HIRING)

EquipmentShare

Claims Representative

Saint Louis, MO · On-site

Efficiently process insurance claims from initiation to resolution. This includes verifying claim information, assessing damages, and determining claim validity. * Customer Service: Provide ...

EquipmentShare

Claims Representative

Saint Louis, MO · On-site

Efficiently process insurance claims from initiation to resolution. This includes verifying claim information, assessing damages, and determining claim validity. * Customer Service: Provide ...

Mfainc

Insurance Coordinator

Columbia, MO · On-site

To coordinate andmonitor all processes related to property/casualty claims activity, including payment of insurance claims and premiums. Prepare accounting allocations for insurance premiums and ...

MFA Co

Insurance Coordinator

Columbia, MO · On-site

To coordinate and monitor all processes related to property/casualty claims activity, including payment of insurance claims and premiums. Prepare accounting allocations for insurance premiums and ...

MFA, Inc.

Insurance Coordinator

Columbia, MO · On-site

To coordinate and monitor all processes related to property/casualty claims activity, including payment of insurance claims and premiums. Prepare accounting allocations for insurance premiums and ...

MFA Incorporated

Insurance Coordinator

Columbia, MO · On-site

To coordinate and monitor all processes related to property/casualty claims activity, including payment of insurance claims and premiums. Prepare accounting allocations for insurance premiums and ...

ArchKey Solutions

Claims Manager

Fenton, MO

... the insurance industry is required. · Minimum 5-7 years of experience with claims processing and claims management, preferably in the electrical construction industry. · Keen knowledge of ...

Archkey Solutions LLC

Claims Manager

Fenton, MO · On-site

$25K/mo

... insurance industry is required. • Minimum 5-7 years of experience with claims processing and claims management, preferably in the electrical construction industry. • Keen knowledge of ...

ArchKey Solutions LLC

Claims Manager

Fenton, MO

$25K/mo

... the insurance industry is required. · Minimum 5-7 years of experience with claims processing and claims management, preferably in the electrical construction industry. · Keen knowledge of ...

ArchKey Solutions

Claims Manager

Fenton, MO

$25K/mo

... the insurance industry is required. · Minimum 5-7 years of experience with claims processing and claims management, preferably in the electrical construction industry. · Keen knowledge of ...

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Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Missouri?

For Insurance Claims Processing jobs in Missouri, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Missouri look for?

The top searched job categories for Insurance Claims Processing jobs in Missouri are:

What cities in Missouri are hiring for Insurance Claims Processing jobs?

Cities in Missouri with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution.

Claims Representative

EquipmentShare

Saint Louis, MO • On-site

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 2 days ago

EquipmentShare rating

7.9

Company rating: 7.9 out of 10

Based on 131 frontline employees who took The Breakroom Quiz

77th of 176 rated vehicle equipment hire

Job description

Future Claims Representative Opportunities at EquipmentShare!
EquipmentShare is accepting applications for a future Claims Representative in the St. Louis, MO area.
At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
We're accepting applications for a future Claims Representative role at our rental facility in St. Louis, MO, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. As a Claims Representative, you will be responsible for handling all aspects of insurance claims, including initial reporting, documentation, assessment, and resolution.
Schedule: Monday to Friday, 7:00 AM to 5:00 PM, and offers overtime pay after working 40 hours. (On call during the weekend only in special circumstances)
Primary Responsibilities
  • Claims Processing: Efficiently process insurance claims from initiation to resolution. This includes verifying claim information, assessing damages, and determining claim validity.
  • Customer Service: Provide empathetic and knowledgeable support to customers filing claims. Guide them through the claims process, keeping them informed of their claim status and next steps.
  • Documentation and Record Keeping: Maintain accurate and detailed records of all claims, including customer interactions, assessments, and claim resolutions.
  • Liaison with Insurance Companies: Act as the primary point of contact between the customer and insurance companies. Coordinate with insurance adjusters to facilitate claim assessments and settlements.
  • Compliance and Reporting: Ensure all claims are processed in compliance with company policies and legal requirements. Prepare reports on claim trends, outcomes, and customer feedback for management review.
  • Team Collaboration: Work closely with other departments, such as the legal team, customer service, and fleet management, to ensure a coordinated approach to claim handling.
Why EquipmentShare?
Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.
We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.
Perks & Benefits
  • Monthly Family Dinner Night - We treat you and your family to dinner every month, because family comes first. (An employee favorite!) *restrictions apply
  • Competitive compensation
  • Full medical, dental, and vision coverage for full-time employees
  • Generous PTO + paid holidays
  • 401(k) + company match
  • Tool and boot reimbursements (role dependent)
  • Gym membership stipend + wellness programs (earn PTO and prizes!)
  • Company events, food truck nights, and monthly team dinners
  • 16 hours of paid volunteer time per year - give back to the community you call home
  • Career advancement, leadership training, and professional development opportunities
About You
You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment.
We're looking for people who:
  • See challenges as opportunities
  • Embrace change and continuous improvement
  • Bring energy, effort, and optimism every day
Skills & Qualifications
  • Education: High school diploma required; college degree or equivalent experience in insurance, customer service, or related field preferred.
  • Experience: Minimum of 2 years' experience in a customer service role, with prior experience in claims processing or the car rental industry highly desirable.
  • Skills: Excellent communication and interpersonal skills, with the ability to convey information clearly and empathetically. Strong organizational and multitasking abilities. Proficiency in MS Office and database software.
  • Knowledge: Understanding of insurance policies and claims handling procedures. Familiarity with car rental operations and vehicle maintenance is a plus.
  • Personal Attributes: High level of integrity, patience, and the ability to maintain confidentiality. Proactive problem-solver who can manage stressful situations with professionalism.

A Workplace For All
At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.
We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.
EquipmentShare is an EOE M/F/D/V.

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About EquipmentShare

Sourced by ZipRecruiter

EquipmentShare is dedicated to creating a connected jobsite for the modern contractor . We deliver user-friendly technology solutions that help contractors maximize their equipment uptime, reduce risk exposure and increase productivity. EquipmentShare's product offerings include an improved equipment rental experience, fleet tracking and asset management software, hardware security solutions and predictive service and maintenance applications. EquipmentShare is the fastest-growing, independently owned construction equipment rental company in the country. We serve dozens of markets across the U.S. and are on track to create a national footprint in every major market in the country by the end of 2023. Our branch locations are equipped with a broad range of construction equipment, ranging from 150-foot telescopic booms to 120,000-lb. track excavators. EquipmentShare's rapid growth goes beyond meeting a demand for equipment rentals in booming new markets. Instead, our mission begins with our rental product, and it's a testimony to our ability to improve industry standards and better serve the customer. Our expansion and customer retention is a validation of strong contractor demand for the smart jobsite technology we've built into our rental fleet. And it's just the beginning of our journey to establishing a global presence.

Industry

Construction

Company size

1,001 - 5,000 Employees

Headquarters location

Columbia, MO, US

Year founded

2014

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