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Insurance Claims Processing Jobs in Minnesota (NOW HIRING)

CSAA

In order for your application to be correctly processed please sign-in before you apply Internal ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

DCM Services

Estate Claims Specialist

Bloomington, MN · On-site

$18 - $20/hr

Description Estate Claims Specialist Company: DCM Services & Forte, LLC Location: Bloomington, MN ... Our organizations combine advanced technology with compassionate, compliant processes to help ...

CSAA

In order for your application to be correctly processed please sign-in before you apply Internal ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

Cherokee Insurance Company

Sr Analyst

Mound, MN · On-site

$90K - $119K/yr

We are looking for highly detailed, analytical and assertive individuals to assist with the insurance claims process. If you love a challenge and are looking to take a step towards a rewarding career ...

Liberty Mutual

Senior Claims Specialist

Saint Paul, MN · On-site

$79K - $129K/yr

You will conduct thorough investigations, evaluate damage, determine coverage, and guide customers through the full claims process with professionalism and empathy. As a trusted resource, you may ...

Centra Care

Claims Assistant

Saint Cloud, MN · On-site

$19.15 - $29.28/hr

Responsible for the timely submission and resolution of all insurance claims per regulatory, payer ... process consistent with corporate guidelines. Schedule: * Full-time 80 hours every 2 weeks * Mon ...

CentraCare Health

Claims Assistant

Saint Cloud, MN · On-site +1

$19.15 - $29.28/hr

Responsible for the timely submission and resolution of all insurance claims per regulatory, payer ... process consistent with corporate guidelines. Schedule: * Full-time 80 hours every 2 weeks * Mon ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Minnesota

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Minnesota?

For Insurance Claims Processing jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Minnesota look for?

The top searched job categories for Insurance Claims Processing jobs in Minnesota are:

What cities in Minnesota are hiring for Insurance Claims Processing jobs?

Cities in Minnesota with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Default Mortgage Claims Recovery Specialist

SERVION INC

Saint Paul, MN • On-site

$22.49 - $29.87/hr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 16 days ago

Job description

Description:

SUMMARY:


The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims. This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.

The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved. The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.


ESSENTIAL RESPONSIBILITIES & DUTIES:

Entry Level

  • Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
  • Ensure claim submissions comply with all investor, insurer, regulatory, and contractual requirements.
  • Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.
  • Research and resolve claim deficiencies, denials, curtailments, rescissions, and other claim exceptions.
  • Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.
  • Review claim documentation, servicing records, and loan histories to ensure accuracy and completeness.
  • Analyze losses and identify opportunities to improve recoveries and reduce claim-related losses.
  • Assist with claim appeals and escalations when additional recovery opportunities exist.
  • Identify trends, recurring deficiencies, and process improvement opportunities impacting claim performance.
  • Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
  • Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.
  • Serve as a subject matter resource regarding claim requirements, filing procedures, and recovery activities.

Reporting & Compliance

  • Maintain accurate claim records, system documentation, and supporting files.
  • Prepare and distribute recovery, aging, inventory, and management reports.
  • Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
  • Support internal audits, external audits, investor reviews, and regulatory examinations

ESSENTIAL KNOWLEDGE, SKILLS & ABILITIES:

Required:

  • Strong analytical and root cause problem-solving skills
  • Deep understanding of investor guidelines and compliance requirements
  • High attention to detail, accuracy, and documentation standards
  • Ability to manage multiple deadlines and priorities in a fast-paced environment
  • Effective communication and cross-functional collaboration
  • Process improvement mindset with focus on risk mitigation and cost control

Preferred:

  • Three (3) to five (5) years of mortgage servicing, default servicing, or mortgage claims experience. Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
  • Experience utilizing mortgage servicing platforms and claims management systems.


COMPENSATION: $22.49 - $29.87. per hour.

The Servion Group has provided a salary range that represents its good faith estimate of what the company may pay for the position at the time of posting. The specific salary offered will be determined based on factors such as the qualifications of the selected candidate, departmental budget, internal salary equity considerations, and available market information.


General Description of Benefits:

All full-time employees are eligible for Medical Insurance, Telehealth Services, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Legal and Identity Theft Protection, Critical Illness Insurance, Hospital Insurance, Accident Insurance, Participation in 401k Plan with up to 5% company match, and Discretionary Bonus Possible but not guaranteed.


Requirements:

PREFERRED QUALIFICATIONS:

Education:

  • High school diploma, GED or equivalent required; Associate's or Bachelor's degree preferred

Experience:

  • Two (2) years of experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field.
  • Knowledge of mortgage servicing, default servicing, foreclosure, bankruptcy, loss mitigation, and investor reporting.
  • Experience with Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, or investor reimbursement claims.
  • Familiarity with mortgage servicing systems and claims platforms

Licenses/Certifications: None