ZipRecruiter

Log In

1

Insurance Claims Processing Jobs in Minnesota (NOW HIRING)

next page

Showing results 1-20

All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Minnesota

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training or certifications in insurance or claims processing. Relevant skills include attention to detail, communication, and familiarity with claims management software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require background checks or specific licensing depending on the state or company policies.

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage and payout amounts. They verify policy details, gather necessary documentation, and ensure claims are processed accurately and efficiently, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

What are popular job titles related to Insurance Claims Processing jobs in Minnesota?

For Insurance Claims Processing jobs in Minnesota, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Processing jobs in Minnesota look for?

The top searched job categories for Insurance Claims Processing jobs in Minnesota are:

What cities in Minnesota are hiring for Insurance Claims Processing jobs?

Cities in Minnesota with the most Insurance Claims Processing job openings:

Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Claims Supervisor

Eden Prairie, MN • Remote

Volunteers of America National Services
Non-Profits • 10K+ employees
Learn more about Volunteers of America National Servicesexternal

$85K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Volunteers Of America rating

6.9

Company rating: 6.9 out of 10

Based on 130 frontline employees who took The Breakroom Quiz

Job description

Care with Heart. Work with Purpose.

Volunteers of America National Services (VOANS) is seeking a Claims Supervisor to join our PACE team. This is a (remote) role.

This is more than a job!  It’s an opportunity to lead claims processes within a mission-driven healthcare organization. In this role, you will maintain integrity and accuracy of the claims processing system across all PACE programs.

Volunteers of America National Services is a subsidiary of the Volunteers of America parent organization. Proudly Great Place to Work® Certified for 8 consecutive years.

Location: Remote
Schedule: M-F 8:00 AM-5:00 PM 
Salary Range: $79,000- $94,000 based on experience

Why You’ll Love It Here

  • Opportunity to shape strategy and drive organization-wide impact
  • Collaborative executive leadership team that values partnership and accountability
  • High-visibility role influencing performance, processes, and outcomes
  • Cross-functional collaboration across operations, finance, and clinical teams
  • Culture that empowers leaders to innovate, improve, and build strong teams

What We Offer

  • Comprehensive Medical, Dental & Vision Insurance
  • 403(b) Retirement Plan with Discretionary Employer Contribution
  • Generous Paid Time Off (Vacation, Holidays & Sick Leave)
  • Life Insurance & Short-Term Disability Coverage
  • Employee Assistance Program for personal and professional support
  • Wellness Incentives (up to $350 annually)
  • Early Pay Access (up to 50% up to $1000 of earned wages)
  • Career Development Opportunities

What You Bring (Requirements)

  • Associate’s degree in Healthcare or Business Administration or closely related field; or a High School Diploma and minimum four (4) years of healthcare operations experience.
  •  Minimum two (2) years of claims processing experience in an insurance or managed care environment.
  • Ability to communicate and work effectively with various levels of facility and VOA/VOANS staff and providers.
  • Knowledge of HIPAA law.
  • Thorough knowledge of CPT, HCPCS, ICD-10, CM and DRG coding required.
  • Knowledge of PACE regulations.
  • Ability to handle interruptions on a regular basis as well as the stress associated with meeting a variety of deadlines.
  • Ability to operate computerized equipment.
  • Ability to meet the requirements identified as indicated in the primary job functions.
  • Ability to work flexible hours. Minimal to no travel is required.

What You’ll Be Responsible For

  • Oversee and manage in-house claims processing and operations across all VOANS PACE Organizations.
  • Monitor working claims inventory daily in accordance with the Claims Inventory Management SOP, including managing timely processing, priority claim processing, and claims hold management.
  • Report department activities, including resolutions implemented and escalation of issues that fall outside of standard processes or expected patterns, to the Director of Health Plan Operations.
  • Supervise Claims Adjudicators, Claims Processor, and other claims personnel, including conducting performance evaluations, interviewing, hiring and onboarding, counseling and disciplinary actions.
  • Oversee development and implementation of claims processing and support policies and procedures to ensure seamless and efficient claims adjudication.
  • Monitor productivity to ensure claims are processed in a timely, accurate and compliant manner.
  • Monitor key performance indicators (KPIs) identified by leadership for claims processing, ensuring
    continuous improvement and adherence to service level agreements.
  • Prepare routine reports for the Director of Health Plan Operations on claims KPIs, inventory, monthly claim payments, contracted rates, financial recordkeeping, and other activities.
  • Organize and suggest resolution to escalated claims issues, providing clear direction to ensure thorough investigation and coordination takes place for resolution of problems, including reporting resolution
    and status updates to leadership.
  • Support various projects from across the PACE Organizations and community-based program enterprise.
  • Assist with other duties and projects as assigned.

Volunteers of America National Services (VOANS) is a mission-driven organization dedicated to delivering high-quality healthcare, housing, and supportive services to those in need across the country.   We serve seniors, veterans, individuals with disabilities, and families through innovative programs that promote dignity, independence, and well-being.  With a strong commitment to compassion, integrity, and service, VOANS operates across multiple healthcare and housing settings nationwide. Our teams are united by a shared purpose, to strengthen communities and make a meaningful difference in the lives of those we serve every day.

What Volunteers Of America employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply