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Insurance Claims Processing Jobs in Maryland (NOW HIRING)

Erie Insurance

Liability Specialist

Silver Spring, MD · On-site

$63K - $100K/yr

Casualty Claims Division Department of Position: Home & Auto Liability Dept Work from: Home in ... At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ...

CareFirst

Claims Adjuster I (Remote)

Baltimore, MD · Remote

Verifies insurance claims by reviewing claims requirements; examining documentation and calculations; highlighting and summarizing out-of-line situations; recommending changes in operating processes ...

Corvel

Claims Assistant

Rockville, MD · Hybrid

$15 - $23.42/hr

Process payments, as needed * Process form letters, state forms and reports * Assist claims ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Corvel

Claims Assistant

Rockville, MD · On-site

$15 - $23.42/hr

Process payments, as needed * Process form letters, state forms and reports * Assist claims ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

CSAA

$47K - $61K/yr

In order for your application to be correctly processed please sign-in before you apply Internal ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Maryland

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Maryland? For Insurance Claims Processing jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Maryland look for? The top searched job categories for Insurance Claims Processing jobs in Maryland are:
What cities in Maryland are hiring for Insurance Claims Processing jobs? Cities in Maryland with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Liability Specialist

Erie Insurance

Silver Spring, MD • On-site

$63K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Erie Insurance Group rating

8.7

Company rating: 8.7 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

69th of 301 rated insurance

Job description

Division or Field Office:
Casualty Claims Division
Department of Position:Home & Auto Liability Dept
Work from:
Home in Silver Spring, MD or DCSalary Range:
$63,130.00 - $100,843.00 *
salary range is for this level and may vary based on actual level of role hired for
*This range represents a national range and the actual salary will depend on several factors including the scope and complexity of the role and the skills, education, training, credentials, location (State) based on ERIE's geographical differences, and experience of an applicant, as well as level of role for which the successful candidate is hired. Position may be eligible for an annual bonus payment.
At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 6,000 employees and over 13,000 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia.
Benefits That Go Beyond The Basics
We strive to be Above all in Service® to our customers-and to our employees. That's why Erie Insurance offers you an exceptional benefits package, including:
  • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
  • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees' monthly premium costs.
  • Pension. We are among the 2% of Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of services.
  • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
  • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
  • Career development. Including a tuition reimbursement program for higher education and industry designations.

Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.
Position Summary
Exercises independent discretion and judgement in claims handling involving complex liability issues, to include coverage issues and severe injury claims.
  • Candidate will primarily handle claims for MD, DC or WV but could handle claims for other jurisdictions.
  • Preferred candidate will work remote and can live near MD or DC however, hiring manager will consider candidates that live in Northern VA and/or West Virginia or within surrounding areas.

Duties and Responsibilities
  • Conducts investigations, evaluate and make recommendations regarding coverage and liability.
  • Handles claims involving complex liability, damages or coverages.
  • Negotiates with all parties, or their representatives, within designated authority.
  • Documents the file and submits reports.
  • Identifies subrogation opportunities and initiates appropriate action.
  • Completes required training.
  • The position requires the incumbent to provide support for property claims during periods of heavy volume.
  • Trains and mentors.
  • Travel for training may be required.

The first five duties listed are the functions identified as essential to the job. Essential functions are those job duties that must be performed in order for the job to be accomplished.
This position description in no way states or implies that these are the only duties to be performed by the incumbent. Employees are required to follow any other job-related instruction and to perform any other duties as requested by their supervisor, or as become evident.
Capabilities
  • Values Diversity
  • Nimble Learning
  • Self-Development
  • Collaborates
  • Customer Focus
  • Cultivates Innovation
  • Optimizes Work Processes (IC)
  • Instills Trust
  • Ensures Accountability
  • Job-Specific Knowledge
  • Decision Quality

Qualifications
Minimum Educational and Experience Requirements
  • High school diploma or GED required;
  • Associates or bachelor's degree preferred.

Additional Experience
  • Five years casualty claims adjusting experience or equivalent experience in the medical or legal field required.
  • Broad knowledge and expertise in the areas of liability coverages, laws and injuries required.
  • Position requires incumbents to provide support for property claims during periods of heavy volume.
  • Travel for training may be required.

Designations and/or Licenses
  • Valid driver's license required.
  • Completion of Associate in Claims (AIC) program preferred.

Physical Requirements
  • Lifting/Moving 0-20 lbs; Occasional (<20%)
  • Lifting/Moving 20-50 lbs; Occasional (<20%)
  • Ability to move over 50 lbs using lifting aide equipment; Occasional (<20%)
  • Pushing/Pulling/moving objects, equipment with wheels; Occasional (<20%)
  • Climbing/accessing heights; Rarely
  • Driving; Occasional (<20%)
  • Manual Keying/Data Entry/inputting information/computer use; Frequent (50-80%)

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