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Insurance Claims Processing Jobs in Maryland (NOW HIRING)

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

Knowledge of claims processing. Preferred * Applicable industry licensing. * Associate in Claims ... insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Marriott International

Claims Adjuster II

Bethesda, MD · On-site

$63K - $92K/yr

Knowledge of claims processing. Preferred * Applicable industry licensing. * Associate in Claims ... insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Marriott

Claims Adjuster II

Bethesda, MD · On-site +1

Knowledge of claims processing. Preferred * Applicable industry licensing. * Associate in Claims ... insurance, adoption expense reimbursements, paid parental leave and educational assistance.

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

... self-insured and self-administered casualty claims across multiple jurisdictions, ensuring ... of claims processing, including full claim investigations, evaluation, and resolution.

Marriott

Claims Unit Manager

Bethesda, MD · Hybrid

... self-insured and self-administered casualty claims across multiple jurisdictions, ensuring ... of claims processing, including full claim investigations, evaluation, and resolution.

Great American Insurance Group

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... Accurately document, process and transmit loss information to determine potential. * Works toward ...

Great American Insurance Group

Great American Insurance Group's member companies are subsidiaries of American Financial Group. We ... Accurately document, process and transmit loss information to determine potential. * Works toward ...

Erie Insurance

Liability Specialist

Silver Spring, MD · On-site +1

$63K - $100K/yr

Casualty Claims Division Department of Position: Home & Auto Liability Dept Work from: Home in ... At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a ...

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All JobsInsurance Claims Processing JobsInsurance Claims Processing Jobs in Maryland

Insurance Claims Processing information

What is insurance claims processing?

Insurance claims processing is the procedure by which insurance companies review, investigate, and settle claims made by policyholders. This process involves verifying the details of a claim, ensuring it meets the terms of the policy, and determining the appropriate payout or action. Claims processors handle documentation, communicate with claimants, and may work with other parties like adjusters or healthcare providers. The goal is to ensure claims are resolved efficiently, accurately, and fairly according to policy guidelines.

What are some common challenges faced in insurance claims processing, and how can new team members effectively manage them?

In insurance claims processing, new team members often encounter challenges such as handling high volumes of claims, interpreting complex policy language, and communicating effectively with policyholders and other stakeholders. To manage these challenges, it's important to develop strong organizational skills, stay detail-oriented, and proactively seek clarification when unsure about policy terms or procedures. Collaborating with experienced colleagues and taking advantage of ongoing training opportunities can also help new processors build confidence and efficiency in their daily tasks.

What does an insurance claims processing do?

An insurance claims processor reviews and evaluates insurance claims to determine coverage eligibility and the amount payable. They verify information, process documentation, and communicate decisions to policyholders, often using claims management software. Attention to detail and knowledge of insurance policies are essential for this role.

How to get a job as an insurance claims processor?

To become an insurance claims processor, candidates typically need a high school diploma or equivalent, with some roles preferring postsecondary training in insurance or related fields. Relevant skills include attention to detail, communication, and familiarity with claims processing software. Gaining experience through internships or entry-level positions can improve job prospects, and some employers may require certification such as the Certified Claims Professional (CCP).

Is insurance claims processing a stressful job?

Insurance claims processing can be a stressful job due to tight deadlines, high workload, and the need for accuracy in evaluating claims. It often requires strong attention to detail, communication skills, and the ability to handle difficult customer interactions, which can contribute to job-related stress.

What is the difference between Insurance Claims Processing vs Insurance Adjuster?

AspectInsurance Claims ProcessingInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are commonRequires a high school diploma; certifications like AIC or state licensing often needed
Work EnvironmentOffice-based, processing claims via computer systemsField and office work, inspecting damages and interviewing claimants
Employer & Industry UsageInsurance companies, third-party administratorsInsurance companies, independent adjusting firms
Primary FocusReviewing and processing insurance claims efficientlyAssessing damages and determining claim validity and payout

While both roles are essential in the insurance industry, Insurance Claims Processing focuses on handling and managing claims paperwork, whereas Insurance Adjusters evaluate damages and determine claim settlements. Understanding these differences helps job seekers identify the right career path within the insurance sector.

What are the key skills and qualifications needed to thrive in insurance claims processing?

To excel in Insurance Claims Processing, you need strong attention to detail, analytical abilities, and a foundational understanding of insurance policies or claims procedures, often supported by a high school diploma or associate degree. Familiarity with claims management software, databases, and sometimes industry certifications like AIC (Associate in Claims) is common. Effective communication, problem-solving skills, and the ability to manage stressful situations make someone stand out in this role. These competencies are critical for ensuring claims are processed accurately, efficiently, and in compliance with regulatory standards.
What are popular job titles related to Insurance Claims Processing jobs in Maryland? For Insurance Claims Processing jobs in Maryland, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Processing jobs in Maryland look for? The top searched job categories for Insurance Claims Processing jobs in Maryland are:
What cities in Maryland are hiring for Insurance Claims Processing jobs? Cities in Maryland with the most Insurance Claims Processing job openings:
Insurance Claims Processing jobs near you
Infographic showing various Insurance Claims Processing job openings in Maryland as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Claims Adjuster II

Marriott

Bethesda, MD • On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 16 days ago

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,183 frontline employees who took The Breakroom Quiz

53rd of 108 rated hotels

Job description

JOB SUMMARY 

A Claims Adjuster II is responsible for the timely, good faith adjustment and disposition of self-administered casualty claims in multiple jurisdictions. Responsibility extends to all aspects and phases of investigations, evaluations, negotiations and settlements/denials of the following claims:workers' compensation, auto liability, no-fault uninsured motorist and general liability. This role will manage a caseload ranging from 100-150 causality claims (the acceptable caseloads vary based on the jurisdiction(s), mix and complexity of cases as determined by the Claims Unit Manager).  

CANDIDATE PROFILE  

Education and Experience  

Required 

  • High School Diploma or GED. 
  • Minimum of 18 months claims adjusting or equivalent/relevant experience. 
  • Knowledge of claims processing.  

Preferred 

  • Applicable industry licensing. 
  • Associate in Claims (AIC) or Associate in Risk Management (ARM) preferred. 
  • Two or four year degree from an accredited college/business/technical school. 

CORE WORK ACTIVITIES  

  • Manage 100-150 casualty claims on assignment. 
  • Investigate claims promptly - taking statements as necessary - to determine liability/compensability. 
  • Evaluate damages and pay benefits as prescribed by law and/or Marriott policies and procedures. 
  • Secure necessary documentation to facilitate timely loss adjustment and maintain primary responsibility for settlement decisions up to individual authority. 
  • Manage litigation cases including controlling/directing outside attorneys, assisting in discovery/trial preparation and strategy. 
  • Evaluate claims for potential third party or subrogation recovery. 
  • Participate in the Service Call Program and complete required Service Call reports detailing current case status. Actively participate in regularly scheduled unit meetings and department meetings. 
  • Comply with Marriott Casualty Claims Policy and Procedure Manual requirements. 
  • Effectively utilize the Claims Enterprise (CE) to manage all claims electronically. 
  • Enter action plan notes/website notes into CE 
  • Participate in activities that foster teamwork and continuous quality improvement. 
  • Perform other duties as business demands. 
  • Actively participate in regularly scheduled unit meetings and department meetings. 

  • Participate in activities that foster teamwork and continuous quality improvement. 

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. 

All positions offer a 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts.  Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others. Click here to learn more.

Full-time positions also offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave and educational assistance. 

Washington Applicants Only: Employees will accrue paid sick leave, 0.077 PTO balance for every hour worked and be eligible to receive a minimum of 9 holidays annually.

Marriott HQ is committed to a hybrid work environment that enables associates to Be connected.  Headquarters-based positions are considered hybrid, for candidates within a commuting distance to Bethesda, MD; candidates outside of commuting distance to Bethesda, MD will be considered for Remote positions.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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