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Insurance Claims Director Jobs in Minnesota (NOW HIRING)

Liberty Mutual

Senior Claims Specialist

Saint Paul, MN

$79K - $129K/yr

As a trusted resource, you may also partner with Claims Representatives by providing onsite inspections or direct policyholder interaction when additional expertise is needed. This position is ideal ...

Corvel

Indemnity Claims Specialist

Minneapolis, MN · Remote

$51K - $83K/yr

... under the direct supervision of a senior claims professional, supporting the goals of claims ... Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and ...

Securian Financial

Claims Examiner

Saint Paul, MN · On-site

$18.80 - $32.69/hr

Recognize opportunities where a direct conversation can improve understanding, reduce customer ... Experience adjudicating insurance claims. * Ability to navigate sensitive situations with empathy ...

Allied Universal

SIU Investigator

Minneapolis, MN

$27 - $32/hr

Advance Your Career in Insurance Claims with Allied Universal Compliance and Investigation Services ... as directed * Produce professional and expert reports, memos, and letters that are clear, concise ...

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All JobsInsurance Claims JobsInsurance Claims Director JobsInsurance Claims Director Jobs in Minnesota

Insurance Claims Director information

See Minnesota salary details

$81.8K

$124.3K

$174.3K

How much do insurance claims director jobs pay per year?

As of Aug 24, 2026, the average yearly pay for insurance claims director in Minnesota is $124,267.00, according to ZipRecruiter salary data. Most workers in this role earn between $103,300.00 and $138,100.00 per year, depending on experience, location, and employer.

What does an insurance claims director do?

An Insurance Claims Director oversees the entire claims department, managing teams that process insurance claims from start to finish. They develop and implement policies to ensure fair, efficient, and compliant claims handling. The director monitors the performance of claims staff, resolves complex or high-value claims, and works to improve customer satisfaction. Additionally, they collaborate with other departments and stay updated on industry regulations to minimize risk for the company.

What are the key skills and qualifications needed to thrive as an insurance claims director?

To thrive as an Insurance Claims Director, you need deep knowledge of insurance policies, claims management processes, and strong leadership abilities, usually supported by a bachelor's degree and extensive industry experience. Familiarity with claims management software, regulatory compliance systems, and sometimes certifications like AIC (Associate in Claims) are commonly required. Excellent communication, analytical thinking, and conflict resolution are crucial soft skills for managing teams and resolving complex claims. These competencies ensure efficient claims operations, regulatory adherence, and high customer satisfaction in a demanding environment.

What are some common challenges faced by an insurance claims director, and how are they typically addressed?

Insurance Claims Directors often encounter challenges such as managing large, complex claims, ensuring regulatory compliance, and balancing customer satisfaction with organizational policies. They address these by implementing efficient claims processes, fostering clear communication between teams, and staying updated on industry regulations. Additionally, they lead and mentor claims teams to maintain high performance and develop strategies to resolve disputes or escalations effectively. Collaboration with legal, underwriting, and risk management departments is crucial to ensure well-informed and fair claim resolutions.

What is the difference between Insurance Claims Director vs Insurance Claims Manager?

AspectInsurance Claims DirectorInsurance Claims Manager
ResponsibilitiesOversees entire claims department, develops strategies, manages senior staffManages daily claims operations, supervises claims adjusters and staff
Required CredentialsTypically requires a bachelor's degree, extensive claims experience, leadership skillsRequires a bachelor's degree, claims experience, supervisory skills
Work EnvironmentOffice-based, strategic planning, high-level decision makingOffice-based, operational management, team supervision
Industry UsageCommonly used in large insurance companies and corporationsUsed across various insurance firms, including smaller agencies

The Insurance Claims Director focuses on strategic leadership and overall department management, while the Insurance Claims Manager handles daily operations and team supervision. Both roles require relevant claims experience and leadership skills, but the director's role is more strategic and senior-level.

What are the most commonly searched types of Insurance Claims jobs in Minnesota?

The most popular types of Insurance Claims jobs in Minnesota are:

Insurance Claims Director jobs near you
Infographic showing various Insurance Claims Director job openings in Minnesota as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, 5% Contract, and 1% Nights. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $124,267 per year, or $59.7 per hour.

Director of Claims - Workers' Comp

Insurance Staffing

Eden Prairie, MN • Hybrid

$110K - $140K/yr

Full-time

Re-posted 26 days ago

Job description

Director of Claims

Workers' Compensation | Hybrid (3 Days In Office)
Eden Prairie, Minnesota
Salary: $110,000 - $140,000 + Comprehensive Benefits

A leading global third-party administrator (TPA) is seeking an experienced Director of Claims to lead a high-performing Workers' Compensation claims operation. This leadership role is responsible for driving claim outcomes, ensuring operational excellence, developing talent, and delivering exceptional service to clients while maintaining regulatory compliance and best-in-class claim handling standards.

This is an excellent opportunity for a seasoned claims leader who thrives in a fast-paced environment and is passionate about mentoring teams, improving performance, and influencing strategic business results.

Key Responsibilities

  • Provide leadership, direction, and oversight for Workers' Compensation claims operations.
  • Manage and develop claims management staff, fostering a culture of accountability, collaboration, and continuous improvement.
  • Ensure quality claim handling practices that align with organizational standards, client expectations, and regulatory requirements.
  • Monitor operational performance through key metrics, reporting, and data analysis to drive efficiency and claim outcomes.
  • Partner with clients, brokers, internal stakeholders, and senior leadership to address service needs and support business objectives.
  • Oversee claim reserving practices, settlement authority, litigation management, and complex claim resolution.
  • Implement process improvements and operational initiatives designed to enhance service delivery and financial performance.
  • Support business development efforts through client presentations, stewardship meetings, and operational expertise.
  • Maintain compliance with state regulations, company policies, and industry best practices.

Qualifications

Required

  • Ten (10) or more years of claims management experience.
  • Minimum three (3) years of leadership or supervisory experience within a claims environment.
  • Deep knowledge of Workers' Compensation claims administration and regulatory requirements.
  • Proven ability to lead teams, manage performance, and drive operational results.
  • Strong communication, client relationship management, and problem-solving skills.

Preferred

  • Bachelor's degree from an accredited college or university.
  • Industry designations such as CPCU, ARM, AIM, and/or AIC.
  • Applicable claims licenses as required by jurisdiction.

What We're Looking For

The ideal candidate is a strategic claims leader who combines strong technical expertise with a people-first leadership approach. This individual will have a track record of improving claim performance, developing talent, and building trusted relationships with clients and stakeholders.

Compensation & Benefits

  • Base Salary: $110,000 - $140,000
  • Comprehensive benefits package
  • Career advancement opportunities within a leading global organization
  • Hybrid work schedule with three days per week in the office