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Insurance Claims Associate Jobs in Philadelphia, PA

HUNTERDON GASTROENTEROLGY ASSOCIATE

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Medical Biller

Flemington, NJ · On-site

$18.50 - $23.75/hr

Submit and follow up on insurance claims * Verify patient insurance eligibility and benefits * Post insurance and patient payments accurately * Work denied and rejected claims to ensure timely ...

HUNTERDON GASTROENTEROLGY ASSOCIATE

Be Seen First

Medical Biller

Flemington, NJ · On-site

$18.50 - $23.75/hr

Submit and follow up on insurance claims * Verify patient insurance eligibility and benefits * Post insurance and patient payments accurately * Work denied and rejected claims to ensure timely ...

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All JobsInsurance Claims Associate JobsInsurance Claims Associate Jobs in Philadelphia, PA

Insurance Claims Associate information

See Philadelphia, PA salary details

$13

$21

$30

How much do insurance claims associate jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for insurance claims associate in Philadelphia, PA is $21.18, according to ZipRecruiter salary data. Most workers in this role earn between $17.21 and $23.27 per hour, depending on experience, location, and employer.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.
What are the most commonly searched types of Insurance Claims jobs in Philadelphia, PA? The most popular types of Insurance Claims jobs in Philadelphia, PA are:
What are popular job titles related to Insurance Claims Associate jobs in Philadelphia, PA? For Insurance Claims Associate jobs in Philadelphia, PA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Associate jobs in Philadelphia, PA look for? The top searched job categories for Insurance Claims Associate jobs in Philadelphia, PA are:
What cities near Philadelphia, PA are hiring for Insurance Claims Associate jobs? Cities near Philadelphia, PA with the most Insurance Claims Associate job openings:
Insurance Claims Associate jobs near you

Claims Associate, Claims Express

Plymouth Rock Assurance Corporation

Fort Washington, PA • On-site

$40K - $45K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

104th of 303 rated insurance

Job description

The Claims Express Associate will work in a team environment to deliver world-class service to auto insurance customers using a variety of available automated processes. This is a great opportunity for an eager person who thrives in a fast-paced work environment.

The primary function of the Claim Express Associate is to support customers in basic and simple claims scenarios.

RESPONSIBILITIES

  • Work in a team environment managing voice and e-mails from customers with active claims.
  • Review files assigned to the Express channel to ensure that the case meets the Express handling criteria. If not, transfer the claim to the Property Damage Unit.
  • Assist callers with setting up vehicle inspection appointments, and approving and answering rental questions.
  • Dispatch or reschedule vehicles to the field, shop or VET unit when applicable.
  • Refer complaints or concerns related to the appraisal to the appropriate unit for handling.
  • If applicable, use ISO and Lexis Nexis to identify carriers for subrogation.
  • Review and document police reports and identify potential injuries.
  • Review estimates and input payments.
  • Ensure that the proper compliance letters are sent.
  • Assist with processing incoming and outgoing mail.
  • Assist with special projects.
  • Provide leadership to others through example and sharing of knowledge/skills.
  • Perform other duties as assigned.

QUALIFICATIONS

  • 1-3 years of customer service or insurance background preferred
  • Analytical and problem-resolution skills
  • Working knowledge of Microsoft Products (WORD, EXCEL, Outlook, and Internet).
  • Working knowledge of Claims Pro and Image Right preferred
  • Strong knowledge of customer service techniques and processes
  • Ability to perform with minimal supervision
  • Excellent interpersonal skills
  • Ability to multitask and work under pressure.
  • Must possess excellent verbal and written communication skills.
  • High School Diploma required

SALARY

The pay range for this position is $40,000 to $45,500 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

  • 4 weeks accrued paid time off + 9 paid national holidays per year
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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