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Insurance Claims Trainee Jobs in Philadelphia, PA

Claims Adjuster Trainee

Malvern, PA · Hybrid

$59K - $63K/yr

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... We'll also teach you the insurance stuff - providing in-depth training on property damage and ...

As a claims adjuster trainee , you'll learn how to help customers get back on the road after an ... We'll also teach you the insurance stuff - providing in-depth training on property damage and ...

Actuarial Trainee

Philadelphia, PA · On-site

$79K - $95K/yr

... effect of claims on the company's profitability. As the trainee's career progresses at Chubb ... Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial ...

Actuarial Trainee

Philadelphia, PA · On-site

$79K - $95K/yr

... effect of claims on the company's profitability. As the trainee's career progresses at Chubb ... About Us Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides ...

Life Insurance Sales Agent Employment Type: Full-Time with Benefits Work Arrangement: Field Role ... Responding promptly to service requests such as beneficiary changes, claims, and loans * Record ...

Underwriter II

Philadelphia, PA · On-site

$68K - $85K/yr

Mentors Underwriting Trainees. Required Knowledge, Skills, Abilities and/or Related Experience ... Company provided Life & Disability Insurance to ensure financial protection when you need it most

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Insurance Claims Trainee information

See Philadelphia, PA salary details

$23.1K

$48.1K

$95.1K

How much do insurance claims trainee jobs pay per year?

As of Sep 4, 2026, the average yearly pay for insurance claims trainee in Philadelphia, PA is $48,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,731.00 and $50,325.00 per year, depending on experience, location, and employer.

What does an insurance claims trainee do?

An Insurance Claims Trainee learns how to evaluate and process insurance claims under the supervision of experienced claims adjusters or managers. They are trained to investigate claims, assess damages, review policy coverage, and communicate with policyholders and third parties. This role involves both classroom and on-the-job training to understand insurance policies, legal requirements, and best practices in claims handling. As trainees gain experience, they gradually take on more responsibility and work towards becoming fully qualified claims adjusters.

What are the key skills and qualifications needed to thrive as an insurance claims trainee, and why are they important?

To thrive as an Insurance Claims Trainee, you need a bachelor's degree (often in business or a related field), analytical skills, and basic knowledge of insurance principles. Familiarity with claims management software, Microsoft Office Suite, and sometimes completion of industry certifications such as AIC (Associate in Claims) is typical. Attention to detail, effective communication, and strong problem-solving abilities are important soft skills for this role. These skills and qualifications help ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What types of training and mentorship can I expect as an insurance claims trainee?

As an Insurance Claims Trainee, you can expect a blend of classroom-based learning and on-the-job training. You’ll likely participate in structured development programs led by senior adjusters and trainers, covering topics such as policy interpretation, claims investigation, negotiation, and customer service. Mentorship is a key part of most programs, with experienced claims professionals providing guidance, feedback, and support as you handle real claims under supervision. This setup allows you to gain practical experience while gradually increasing your responsibility and independence.

What is the difference between Insurance Claims Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims TraineeInsurance Claims Adjuster
Required CredentialsHigh school diploma or equivalent; some roles may prefer certificationsHigh school diploma; often requires licensing and certifications
Work EnvironmentTraining programs, office settings, supervised tasksFieldwork, office, or a combination; independent decision-making
Employer & Industry UsageEntry-level training within insurance companiesFull-time professional role handling claims processing and settlement

The main difference is that an Insurance Claims Trainee is an entry-level position focused on learning and training, while an Insurance Claims Adjuster is a fully qualified professional responsible for evaluating and settling claims. Trainees typically undergo training and supervision, whereas Adjusters work independently with licensing and experience.

What are the most commonly searched types of Insurance Claims jobs in Philadelphia, PA?

The most popular types of Insurance Claims jobs in Philadelphia, PA are:

What cities near Philadelphia, PA are hiring for Insurance Claims Trainee jobs?

Cities near Philadelphia, PA with the most Insurance Claims Trainee job openings:

Infographic showing various Insurance Claims Trainee job openings in Philadelphia, PA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $48,084 per year, or $23.1 per hour.

$50K - $59K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago


Plymouth Rock Assurance rating

8.5

Company rating: 8.5 out of 10

Based on 19 frontline employees who took The Breakroom Quiz

110th of 315 rated insurance


Job description

This individual is responsible for the handling of Auto Property Claims in accordance with NJ Unfair Practices Act. The environment is fast paced with heavy phone work. The position requires patience and the ability to function professionally in adversarial situations.

RESPONSIBILITIES

  • Investigate and interpret policy provisions, endorsements and conditions to make a coverage determination in the automobile property claim.
  • Identify and investigate Contested Coverage Claims with recommendation prepared for coverage committee.
  • Responsible for the investigation of the auto accident to make a liability assessment. This includes interviewing first and third party claimants, witnesses, investigating officers and other relevant parties, along with securing pertinent records, documentation and loss scene information.
  • Analyze the investigation to determine proximate cause, negligence, and damages.
  • Evaluate and adjust reserves as necessary.
  • Prepare dispatch instructions for field personnel to inspect vehicles.
  • Negotiate and settle claims within his/her individual authority.
  • Submit claims for approval to supervisor when over his/her authority or for guidance, review and/or referral when appropriate.
  • Maintain an effective follow-up system on pending files.
  • Prioritize and handle multiple tasks simultaneously.
  • Adjust to fluctuating workload.
  • Advise insureds, claimants, brokers on the status of the claim.
  • Act as an intermediary between the Company, preferred vendors and customers.
  • Resolve all disputes that may arise.
  • Ensure that service, loss and expense control are maintained at all times.
  • Adhere to privacy guidelines, law and regulations pertaining to claims handling.
  • Investigate and initiate subrogation when applicable.
  • Handle and respond to arbitration and special civil part lawsuits pertaining to property damage.
  • Participate in catastrophic claim handling as requested/needed. This may include traveling to other locations and extended hours.
  • Other duties as assigned.

QUALIFICATIONS

  • Strong customer service, organizational, verbal, and written skills are required.
  • Basic personal computer skills including working knowledge of Microsoft Office Suite products.
  • Bachelor'sDegree from a four-year college or university required and/or 2-4 years of relevant work experience.
  • Recent college graduates are encouraged to apply!

SALARY

The pay range for this position is $50,000 to $59,000 annually. Actual compensation will vary based on multiple factors, including employee knowledge and experience, role scope, business needs, geographical location, and internal equity.

PERKS & BENEFITS

  • 4 weeks accrued paid time off + 8 paid national holidays per year, and 2 floating holidays
  • Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
  • Annual 401(k) Employer Contribution
  • Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
  • Robust health and wellness program and fitness reimbursements
  • Various Paid Family leave options including Paid Parental Leave
  • Tuition Reimbursement

ABOUT THE COMPANY

The Plymouth Rock Company and its affiliated group of companies write and manage over $2 billion in personal and commercial auto and homeowner's insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 1,900 people and is headquartered in Boston, Massachusetts.Plymouth Rock Assurance Corporation holds an A.M. Best rating of "A-/Excellent".

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