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Insurance Claims Associate Jobs in Memphis, TN (NOW HIRING)

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Insurance Claims Associate information

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How much do insurance claims associate jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claims associate in Memphis, TN is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.40 per hour, depending on experience, location, and employer.

What does an insurance claims associate do?

An Insurance Claims Associate is responsible for processing and evaluating insurance claims submitted by clients. Their main duties include reviewing claim forms, gathering necessary documentation, assessing the validity of claims, and communicating with policyholders, adjusters, and other parties involved. They ensure that claims are handled efficiently and accurately, following company policies and regulatory guidelines. Claims Associates play a key role in providing customer service and resolving issues related to claims. Their work helps determine the amount of compensation or coverage due to clients.

What are the key skills and qualifications needed to thrive as an insurance claims associate?

To thrive as an Insurance Claims Associate, you need strong analytical skills, attention to detail, and a foundational knowledge of insurance policies, typically supported by a relevant degree or prior experience in insurance or customer service. Familiarity with claims management software, document management systems, and sometimes industry certifications like AIC (Associate in Claims) are often required. Excellent communication, negotiation, and problem-solving skills help in managing client interactions and resolving disputes efficiently. These abilities ensure accurate claims processing, customer satisfaction, and compliance with regulatory standards.

What are the main challenges insurance claims associates face when managing multiple claims simultaneously?

Insurance Claims Associates often handle numerous claims at once, which can be challenging due to varying complexities, tight deadlines, and the need to maintain accuracy. Balancing thorough investigations with efficient processing is crucial, as is clear communication with clients, adjusters, and other stakeholders. Strong organizational skills and the ability to prioritize urgent tasks help Associates manage their workload effectively while ensuring customer satisfaction and compliance with company policies.

What are the most commonly searched types of Insurance Claims jobs in Memphis, TN?

The most popular types of Insurance Claims jobs in Memphis, TN are:

What are popular job titles related to Insurance Claims Associate jobs in Memphis, TN?

For Insurance Claims Associate jobs in Memphis, TN, the most frequently searched job titles are:

What job categories do people searching Insurance Claims Associate jobs in Memphis, TN look for?

The top searched job categories for Insurance Claims Associate jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Insurance Claims Associate jobs?

Cities near Memphis, TN with the most Insurance Claims Associate job openings:

Insurance Claims Associate jobs near you

Dental Claims Coordinator- Special Needs Clinic

University of Tennessee

Memphis, TN • On-site

$19.67/hr

Other

Medical, Dental

Re-posted 4 hours ago

Job description

Job Description

Market Range: 06 Hiring Salary: $19.67/Hourly

JOB SUMMARY/ESSENTIAL JOB FUNCTIONS:

The Dental Claims Coordinator for the Special Needs Clinic oversees all dental insurance billing, claims processing, and provider credentialing for AEGD, UDP, and Special Needs Clinic. This position ensures accurate, timely claims and pre-authorizations, with a strong focus on services commonly required by patients with special health care needs such as hospital-based dentistry, sedation, and multidisciplinary treatment. This position serves as the clinic's subject matter expert on CDT coding, payer requirements, and documentation standards for insurance.

Responsibilities
  1. Prepares and submits insurance claims and pre-authorizations (electronic and paper); monitors all unsubmitted or denied claims.
  2. Identifies and resolves payment issues proactively, coordinating with payers to obtain claim approvals.
  3. Audits patient records for accurate financial and CDT coding documentation; initiates corrections and communicates with providers to ensure compliant submissions.
  4. Collaborates with the hospital to create a streamlined process (create and monitor PAs, insurance coordination, and hospital coordination).
  5. Assists students, residents, and staff in understanding insurance protocols.
  6. Maintain up-to-date knowledge of CDT coding, Medicaid/Medicare rules, and payer regulations for dentistry.
  7. Explains treatment costs and insurance coverage.
  8. Performs other duties as assigned.
Qualifications

EDUCATION:

High School Diploma or GED. (TRANSCRIPT REQUIRED)

EXPERIENCE:

Four (4) years of public and private dental claims processing; OR Associate's Degree and two (2) years of public and private dental claims processing.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Ability to organize and prioritize work to meet competing deadlines.
  • Knowledge of special needs patient population guidelines, regulations, policy, and procedures
  • Knowledge of public and private dental insurance billing policies.
  • Ability to manage multiple job priorities and tasks efficiently, effectively, and accurately while demonstrating close attention to detail.
  • Expert knowledge of dental terminology, treatment planning, CDT coding, accounts receivable and collections processes.
  • Ability to communicate professionally and courteously with faculty, residents, students, patients and staff.
  • Ability to identify, research and/or resolve financial conflicts with insurance companies and patient accounts.

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