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Insurance Claims Assistant Jobs in Wheaton, IL (NOW HIRING)

Brookfield

Senior Claims Assistant

Chicago, IL · On-site

$19.25 - $24.50/hr

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office ...

Brookfield

Senior Claims Assistant

Chicago, IL · On-site

$19.25 - $24.50/hr

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Senior Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office ...

Brookfield

Bilingual Claims Assistant

Chicago, IL

$26.76 - $30.80/hr

Company Argo Group Argo Group is an underwriter of specialty insurance products in the property and ... Bilingual Claims Assistant Employment Type: Full-Time FLSA Status: Non-Exempt Location: In-Office ...

Cna

General Liability Claims Specialist

Chicago, IL · Hybrid

At CNA, we strive to create a culture in which people know they matter and are part of something ... Solid working knowledge of the commercial insurance industry, products, policy language, coverage ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Wheaton, IL

Insurance Claims Assistant information

See Wheaton, IL salary details

$9

$21

$44

How much do insurance claims assistant jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for insurance claims assistant in Wheaton, IL is $21.12, according to ZipRecruiter salary data. Most workers in this role earn between $16.49 and $24.86 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What cities near Wheaton, IL are hiring for Insurance Claims Assistant jobs?

Cities near Wheaton, IL with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Wheaton, IL as of June 2026, with employment types broken down into 40% Full Time, 50% Part Time, 3% Temporary, and 7% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $43,937 per year, or $21.1 per hour.

Claims Assistant

Philadelphia Insurance Companies

Naperville, IL

$42K - $47K/yr

Full-time

Medical, Retirement, PTO

Posted 22 days ago

Philadelphia Insurance Companies rating

8.9

Company rating: 8.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

48th of 307 rated insurance

Job description

Marketing Statement:

Philadelphia Insurance Companies, a member of the Tokio Marine Group, designs, markets and underwrites commercial property/casualty and professional liability insurance products for select industries. We have been in operation since 1962 and are nationally recognized as a member of Ward's Top 50 and rated A++ by A.M.Best.

We are looking for a Claims Assistant to join our team!
Summary:
Provides administrative support to claims unit(s) and handles routine document tracking, internal/external customer/vendor communication and other basic claims functions.

A typical day will include the following:
Reviews and analyzes new claims for accuracy, completeness and eligibility.
Prepares and maintains reports and records for processing in line with established procedures.
Meets productivity and customer service targets.
Handles routine communications.

Qualifications:
High school diploma or equivalent.
Bilingual preferred.
General computer proficiency.
Proficiency with MS Office products.
Ability to multi-task with strong organizational skills.


Pay Range $42,800 - $47,800.
Ultimate salary offered will be based on factors such as applicant experience and geographic location.

EEO Statement:

Tokio Marine Group of Companies (including, but not limited to the Philadelphia Insurance Companies, Tokio Marine America, Inc., TMNA Services, LLC, TM Claims Service, Inc.and First Insurance Company of Hawaii, Ltd.) is an Equal Opportunity Employer. In order to remain competitive we must attract, develop, motivate, and retain the most qualified employees regardless of age, color, race, religion, gender, disability, national or ethnic origin, family circumstances, life experiences, marital status, military status, sexual orientation and/or any other status protected by law.

Benefits:

We offer a comprehensive benefit package, which includes tuition reimbursement and a generous 401K match. Our rich history of outstanding results and growth allow us to focus our business plan on continued growth, new products, people development and internal career opportunities. If you enjoy working in a fast paced work environment with growth potential please apply online.
Additional information on Volunteer Benefits, Paid Vacation, Medical Benefits, Educational Incentives, Family Friendly Benefits and Investment Incentives can be found at https://www.phly.com/Careers/default.aspx

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