Insurance Claims Assistant Jobs in West Springfield, MA

Work for a company that values you!

Integris Group is a medical professional liability insurance carrier. We put our talents to work protecting dedicated physicians and their practices. Headquartered in Glastonbury, CT, with an office in Jacksonville, FL, we insure health care professionals in 22 states. Our long history of growth and evolution has set the stage for continued success and a very exciting future. We are here to make a positive impact in the lives of our policyholders and the medical community. We offer a challenging and rewarding environment where you can see the results of your hard work. If you thrive in a highly collaborative, mission-driven environment, we invite you to explore the following position.

Job Title: Claims Assistant (Full Time)

Job Description

We are seeking a Claims Assistant to support the operations of the Claims Department and company. The primary responsibilities of the position are the intake of new claims, setup of new claim files, preparation of correspondence to our insureds, maintenance of document repositories, processing invoices, and reporting claim results to state and national agencies. This position reports directly to the Vice President of Claims in our Glastonbury, CT office.

Responsibilities

Core Functions

·        Handling intake of all new claims

·        Initial electronic file set up

·        Preparation of correspondence to our insureds

·        Answering the Claims Department general telephone and e-mail

·        Fielding various inquiries made to the Claims Department

·        Obtaining and organizing relevant medical records

·        Organizing and maintaining document repositories

·        Obtaining and processing legal, expert, and vendor invoices

·        Obtaining and organizing vendor payment information (i.e. W9 tax forms)

·        Assisting in file and document management

·        Reporting claim outcomes to various administrative bodies, including but not limited to National Practitioners’ Data Bank

·        Reporting claim outcomes to state and national agencies

·        Assisting in claim reporting

·        Other duties as assigned

General

·        Maximizing productivity through use of technology

·        Enhancing the efficiency and team environment in Claim Department through collaboration and positive interactions with other claim personnel

Support of Company Operations

·        Assisting efforts to compile and analyze claim data

·        Periodic support for and/or attendance at company functions

·        Providing feedback on efficiency of administrative processes

·        Performing administrative tasks for other departments as work capacity permits.

Qualifications and Skills

·        High school degree required, associate’s degree or higher preferred, bachelor’s degree a plus

·        3+ years of corporate office experience preferred

·        Competent at using MS Office suite of products

·        Excellent time management skills

·        Ability to meet deadlines while managing a diverse suite of responsibilities

·        Attention to detail and problem-solving skills

·        Strong organizational skills and ability to multi-task

·        Strong interpersonal, written and verbal communication skills

·        An appreciation for the time sensitive confidential nature of professional liability claims

·        Ability to work collaboratively in a dynamic environment

Career Advancement

·        As the incumbent proves that they excel at the assigned responsibilities, they may be assigned additional, more complex tasks. These more complex tasks can lead to new roles and advancement throughout Integris Group.

Location

·        The position is based in the Glastonbury, CT office.

Benefits

As leaders in the healthcare industry, we’re passionate about the health and well-being of our employees. We want everyone at Integris Group to feel valued and energized as they work to fulfill our mission. We support employees with generous benefits including:

Health and Well-being

·        Medical, dental, and vision insurance

·        Employee Assistance Program (EAP)

Financial Rewards

·        Competitive salary

·        Incentive bonus plan

·        401(k) with company match

·        Group life insurance

·        Short and long-term disability

income protection

·        Healthcare Savings Account

Education Support

·        Education financial assistance

Time Off

·        Universal paid time off

·        Company holidays

. Volunteer Time Off

Culture

·        Charitable giving opportunities

·        Team-building events

·        Employee recognition

Company Information

Founded by physicians in 1984, Integris Group provides protection and support to help policyholders navigate an increasingly complex healthcare environment. Our Board is comprised of physicians who understand the rewards and challenges of practicing medicine. We are an ally to policyholders when they need it most. 

Please visit our website at www.integrisgrp.com for more information.

Integris Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.