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Insurance Claims Assistant Jobs in Commerce, MI (NOW HIRING)

Hylant

Claims Advocate

Ann Arbor, MI

... * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client's and the structure of their insurance programs/policies. * Produce and maintain records ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

... * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client's and the structure of their insurance programs/policies. * Produce and maintain records ...

Hylant

Claims Advocate

Ann Arbor, MI · On-site

... * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client's and the structure of their insurance programs/policies. * Produce and maintain records ...

Hylant

Claims Advocate

Detroit, MI

... * Assist clients in preparing special claims servicing instructions ensuring to meet the needs of the client's and the structure of their insurance programs/policies. * Produce and maintain records ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Commerce, MI

Insurance Claims Assistant information

See Commerce, MI salary details

$8

$19

$40

How much do insurance claims assistant jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for insurance claims assistant in Commerce, MI is $19.62, according to ZipRecruiter salary data. Most workers in this role earn between $15.34 and $23.08 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What cities near Commerce, MI are hiring for Insurance Claims Assistant jobs?

Cities near Commerce, MI with the most Insurance Claims Assistant job openings:

Insurance Claims Assistant jobs near you

Insurance Specialist / Patient Coordinator

Brighton, MI • On-site

Straine Dental Management LLC
Business Management Consulting • 11 - 50 employees
Learn more about Straine Dental Management LLCexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 10 days ago

Job description

Brighton Family Dentistry is seeking an experienced, dependable Insurance Specialist / Patient Coordinator to join our team. This is a full-time opportunity for someone with a strong background in dental insurance billing who is comfortable managing insurance and patient accounts in a busy dental office.

Schedule

Full-Time, Monday–Friday

Key Responsibilities

Manage dental insurance billing and related account activity

Post insurance payments and checks accurately into the practice management system

Monitor and follow up on outstanding insurance claims and aging reports

Monitor patient aging and outstanding patient balances

Prepare and manage patient statements

Verify patient insurance eligibility and benefits

Maintain accurate insurance and patient account information

Follow up on unpaid or delayed insurance claims

Assist with patient coordination and front-office responsibilities as needed

Communicate professionally with patients, insurance carriers, and members of the dental team

Required Qualifications

Strong knowledge of dental insurance billing, claims, payments, and account follow-up

Experience working with insurance aging and patient aging

Experience with insurance verification

Strong attention to detail and accuracy

Excellent organizational and communication skills

Ability to independently manage insurance-related responsibilities and follow through on outstanding accounts

Preferred Qualifications

Experience with Dentrix

Benefits

Medical and Vision Insurance

401k Matching

Short-term and Long-term Disability

PTO and Sick-time

Uniform Allowance

Bonus Incentive

Ideal Candidate

The ideal candidate is an experienced dental insurance professional who understands the complete insurance billing cycle and can confidently manage claims, payments, aging accounts, statements, and insurance verification. We are looking for someone who is organized, detail-oriented, dependable, and comfortable working closely with both patients and the dental team.

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