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Insurance Claims Assistant Jobs in Missouri (NOW HIRING)

This position plays a vital role in ensuring claims are processed efficiently and accurately ... performance Assist with monitoring receivable accounts and provide recommendations regarding ...

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Insurance Claims Assistant information

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$9

$20

$42

How much do insurance claims assistant jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance claims assistant in Missouri is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.13 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Missouri? The most popular types of Insurance Claims jobs in Missouri are:
What cities in Missouri are hiring for Insurance Claims Assistant jobs? Cities in Missouri with the most Insurance Claims Assistant job openings:

Legal Assistant - Insurance Reimbursement Team

Intellivo

Saint Louis, MO • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago


Job description

Salary: $47,000-$52,000

About the Role


The Legal Assistant plays a central role within a recovery pod supporting health plans in subrogation and third-party liability (TPL) recovery efforts. You manage the day-to-day administration of insurance recovery caseskeeping files organized, documentation complete, and case statuses current so attorneys and senior paralegals can focus on negotiation and settlement with carriers and liability insurers.


This is a frontline insurance-operations role focused on responsiveness, communication, and execution. You will serve as a primary point of contact for inbound inquiries, coordinate with insurance carriers and attorneys, and ensure every health plan recovery case is properly documented and progressing toward resolution.


This role is ideal for candidates with experience in insurance claims, payer operations, or healthcare billing who thrive in fast-paced environments and enjoy keeping complex claim portfolios moving forward.


Compensation:

  • On-Target Earnings (OTE): $47,000 $52,000 annually (includes base salary plus performance-based incentive)


Responsibilities:


  • Manage administrative tasks tied to active health plan subrogation and insurance recovery cases
  • Answer inbound calls and emails regarding TPL claims, liens, coverage questions, and documentation requests
  • Communicate professionally with plaintiff attorneys, insurance adjusters, claim representatives, and carriers
  • Send lien notices and updates, confirm receipt, and follow up on missing or pending materials
  • Prepare, organize, and route documentation for Senior Paralegals and Attorneys handling negotiations
  • Monitor case status and flag coverage, liability, or timing concerns to the Senior Paralegal
  • Maintain complete case notes and communication logs in claims and recovery systems
  • Support pod responsiveness standards and consistent health-plan client experience
  • Partner with Senior Paralegals to identify file gaps and follow-ups prior to settlement
  • Track incoming reimbursement payments and escalate delays appropriately


Qualifications:


  • Associate degree required; Bachelors preferred or equivalent industry experience (4+ years)
  • Experience in insurance claims, health plan operations, subrogation, TPL, workers compensation, auto liability, or legal administration preferred
  • Familiarity working with carriers, TPAs, and liability insurers
  • Strong organizational skills and comfort handling high-volume claim files
  • Excellent written and verbal communication
  • Professional, service-oriented approach with external stakeholders
  • Ability to prioritize requests in a fast-moving environment
  • Detail-oriented and accurate with documentation
  • Proactive and dependableanticipates needs and keeps the team informed
  • Prior experience in healthcare reimbursement or payer environments a plus


Who is Intellivo?


As an industry market leader in subrogation, Intellivo empowers health plans and insurers to maximize financial outcomes by identifying and pursuing more reimbursement opportunities from alternative third-party liability (TPL) payers. Through innovative technology, Intellivo accelerates the identification of reimbursement opportunities while completely eliminating the need to fill information gaps through ineffective and burdensome outreach to plan members. With a 25-year history of excellence, Intellivo proudly serves more than 200 of the countrys largest health plans.


Why work for Intellivo?

Imagine a place where your talent is treasured, and excellence is rewarded. Now imagine a collaborative culture where every voice is valued. We are a team united by solving some of the most complex challenges on the financial side of healthcare.


  • Amazing Team Members Intellivators!
  • Medical Insurance
  • Dental & Vision Insurance
  • Industry leading health & wellness benefits
  • 401(K) retirement plan
  • Competitive Paid Time Off
  • And More!