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Insurance Claims Assistant Jobs in Missouri (NOW HIRING)

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Insurance Claims Assistant information

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$9

$20

$42

How much do insurance claims assistant jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for insurance claims assistant in Missouri is $20.50, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $24.13 per hour, depending on experience, location, and employer.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the most commonly searched types of Insurance Claims jobs in Missouri?

The most popular types of Insurance Claims jobs in Missouri are:

What cities in Missouri are hiring for Insurance Claims Assistant jobs?

Cities in Missouri with the most Insurance Claims Assistant job openings:

Infographic showing various Insurance Claims Assistant job openings in Missouri as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, and 6% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $42,641 per year, or $20.5 per hour.

RCIS Crop Claims Specialist or Claims Crop Field Adjuster CA

Zurich 56 Company Ltd

California, MO • On-site

$51 - $89/hr

Other

Retirement

Posted 2 days ago

New


Job description

RCIS Crop Claims Specialist or Claims Crop Field Adjuster CA

135906

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand- alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture's Risk Management Agency. Together with RCIS agents, we protect America's farmers and ranchers. Zurich North America is hiring an RCIS Crop Claims Specialist or Claims Crop Field Adjuster to join our team!

We are open to hiring talent in one of the following locations within- San Jaquin county in California. You must live within 50 miles of these locations to be successful. If you are ready for a career move, consider working for a company with a global footprint that offers terrific benefits including a bonus plan, 401K match and a second 401K company contribution, flexible work options, summer hours, an excellent work/life balance and a great culture. Additional responsibilities will include:

  • Exercise judgement to determine liability by gathering and analyzing relevant facts, utilizing applicable procedures.
  • Exercise judgment to determine policy verification and coverage determination by analyzing applicable coverage for claims and determining whether the loss falls within the coverage.
  • Participates in Risk Management Agency initiated reviews and referrals for sake of operations integrity and quality assurance.
  • Protect Zurich’s reputation by keeping claims information confidential.
  • Maintain professional and technical knowledge by participating in educational opportunities, staying current with industry trends, establishing personal networks. And participating in professional societies.

This role will be filled at either the Crop Claims Specialist or Crop Claims Field Adjuster Level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Crop Claims Field Adjuster Basic Qualifications:

  • High School Diploma or Equivalent and 6 or more months of experience in the agricultural area
  • Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date.
  • Reliable personal transportation and travel within territory
  • RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions.

OR

Crop Claims Specialist:

  • High School Diploma or Equivalent and 6 or more months of experience in the agricultural or the crop insurance industry AND
  • Crop Adjuster Proficiency Program (CAPP) Certification must be obtained within 180 days of hire date
  • Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s) , participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims
  • RCIS Crop Adjuster Physical Requirements; walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs to 50 lbs, work outdoors in varying temperatures/weather conditions

Preferred Qualifications for both levels:

  • Strong verbal, written and interpersonal skills.
  • Strong organization, multi-tasking and prioritization skills.
  • Intermediate Microsoft office skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. The combined salary range for this position is $51,300.00 - $89,100.00. the proposed hourly rate for the Crop Claims Specialist is $24.66 - $33.94, with short-term incentive bonus eligibility set at 5%.The proposed salary range for the Crop Claims Field Adjuster I is $54,500. 00 - $89,100.00, with short-term incentive bonus eligibility set at 10%.

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment - so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Location(s): AM - California Virtual Office
Remote Working: Yes
Schedule: Full Time
Employment Sponsorship Offered:No

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