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Insurance Claims Assistant Jobs in Kansas (NOW HIRING)

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Claims Adjuster

Overland Park, KS · On-site

$95K - $115K/yr

... * Assist in establishing new workflows, improve existing workflows, and build claims processes Your Background * Experience : You must possess at least 1 year of experience adjusting P&C Insurance ...

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Claims Adjuster

Overland Park, KS · On-site

$85K - $105K/yr

... * Assist in establishing new workflows, improve existing workflows, and build claims processes Your Background * Experience : You must possess at least 1 year of experience adjusting P&C Insurance ...

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Sr. Property Claims Adjuster

Overland Park, KS · On-site

$115K - $130K/yr

Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ... You must possess at least 3 years experience adjusting P&C insurance claims, with a track record ...

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Sr. Property Claims Adjuster

Overland Park, KS · On-site

$105K - $125K/yr

Request appraisals, estimates, cause & origin reports, and various other reports to assist in the ... You must possess at least 3 years experience adjusting P&C insurance claims, with a track record ...

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All JobsInsurance Claims JobsInsurance Claims Assistant JobsInsurance Claims Assistant Jobs in Kansas

Insurance Claims Assistant information

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How much do insurance claims assistant jobs pay per hour?

As of Aug 9, 2026, the average hourly pay for insurance claims assistant in Kansas is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $22.93 per hour, depending on experience, location, and employer.

What is the difference between Insurance Claims Assistant vs Insurance Adjuster?

AspectInsurance Claims AssistantInsurance Adjuster
CredentialsTypically requires a high school diploma or equivalent; certifications like CPCU or AIC are a plusRequires relevant licenses, certifications, and often a bachelor’s degree in insurance or related field
Work EnvironmentOffice settings, supporting claims processing teamsFieldwork and office work, investigating claims on-site or remotely
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, adjusting claims and assessing damages
Search & Comparison IntentPeople looking for entry-level or support roles in claims processingIndividuals interested in assessing damages and making claim decisions

While both roles are involved in the insurance claims process, Insurance Claims Assistants primarily support claims teams with administrative tasks, whereas Insurance Adjusters evaluate damages and determine claim payouts. The roles differ in responsibilities, required credentials, and work environment, but both are essential in the insurance industry.

How to become an insurance claims assistant?

To become an insurance claims assistant, candidates typically need a high school diploma or equivalent, strong organizational and communication skills, and familiarity with insurance policies and claims processes. Some employers prefer candidates with customer service experience or relevant certifications, such as the Certified Claims Professional (CCP), and proficiency in computer software like claim management systems. On-the-job training is common, and the role often requires attention to detail and the ability to handle sensitive information.

What does an insurance claims assistant do?

An Insurance Claims Assistant supports the claims process by gathering information, processing paperwork, and communicating with policyholders, adjusters, and other stakeholders. They help ensure that claims are handled efficiently and accurately, from the initial report to the final settlement. Typical tasks include data entry, document management, scheduling appointments, and responding to inquiries. Their role is critical in maintaining customer satisfaction and the smooth operation of the insurance claims department.

Is insurance claims assistant a stressful job?

The role of an insurance claims assistant can be stressful due to handling multiple claims, meeting deadlines, and managing customer expectations. It requires attention to detail, communication skills, and the ability to work under pressure, especially during high claim volumes or complex cases.

What are some common challenges faced by insurance claims assistants, and how can they be managed effectively?

Insurance Claims Assistants often handle high volumes of claims and tight deadlines, which can be challenging when juggling multiple cases simultaneously. Effective time management and strong organizational skills are essential to prioritize tasks and ensure accurate, timely processing. Additionally, dealing with upset clients or complex claim scenarios requires patience, empathy, and clear communication. Building a solid understanding of company procedures and regularly collaborating with adjusters and other team members can help address these challenges and support professional growth.

What is the role of an insurance claims assistant?

An insurance claims assistant supports the claims process by reviewing and organizing claim documentation, communicating with clients and adjusters, and ensuring accurate data entry. They often use claims management software and need strong organizational and communication skills to facilitate efficient claim resolution.

What are the key skills and qualifications needed to thrive as an insurance claims assistant, and why are they important?

To thrive as an Insurance Claims Assistant, you need strong organizational skills, attention to detail, and a solid understanding of insurance policies and processes, often supported by a high school diploma or associate degree. Familiarity with claims management software, document management systems, and Microsoft Office is typically required. Excellent communication, customer service, and problem-solving abilities help you effectively interact with clients and team members. These skills are crucial for efficiently processing claims, minimizing errors, and ensuring client satisfaction in a fast-paced environment.
What are the most commonly searched types of Insurance Claims jobs in Kansas? The most popular types of Insurance Claims jobs in Kansas are:
What cities in Kansas are hiring for Insurance Claims Assistant jobs? Cities in Kansas with the most Insurance Claims Assistant job openings:
Insurance Claims Assistant jobs near you
Infographic showing various Insurance Claims Assistant job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,543 per year, or $19.5 per hour.

RCIS Crop Claims Field Adjuster I/II/Specialist (KS Virtual)

Zurich Insurance Company Ltd.

Kansas City, KS • On-site

$22.40/hr

Full-time

Posted 17 days ago

Job description

Zurich is currently looking for a to join our Rural Community Insurance Services (RCIS) team. RCIS is one of the leading crop insurance providers in the U.S. RCIS offers insurance protection in all 50 states through a national network of about 3,600 licensed agents. RCIS offers a wide range of private product coverages, including a diverse selection of named-peril options, supplemental and stand-alone insurance products as well as federal crop insurance plans through the United States Department of Agriculture’s Risk Management Agency. Together with RCIS agents, we protect America’s farmers and ranchers.

Zurich is currently looking for a RCIS Crop Claims Field Adjuster I or RCIS Crop Claims Field Adjuster II or RCIS Crop Claims Specialist to work out of the state of Kansas. This incumbent will work from a home-based office. This position is scheduled to work 40 hours per week. Approximately 50% of travel is expected to cover the territory. 

The ideal candidate will need to live and service within a 100-mile area of the following Kansas counties: Cheyenne, Decatur, Graham, Greeley, Logan, Rawlins, Scott, Sheridan, Sherman, Thomas, Wallace, and/or Wichita.

RCIS provides insurance and superior services through leading agents to protect America’s farmers and ranchers. It’s been an innovator in crop insurance since the crop insurance business was privatized by the federal government in 1980. Today it’s one of the nation’s largest crop insurance providers, offering risk management protection in all 50 states through a national network of about 4,000 professionally trained and licensed agents. This is a great opportunity to serve the agricultural community. 

As a Crop Adjuster, your primary responsibilities will include: 

  • With minimal supervision, completes field inspections and related responsibilities such as reading maps and aerial photos, measuring fields, storage bins, and discussing findings of crop loss with farmers on the most complex non-routine, problematic claims including controversial claims.

  • Ability to convey complex regulations and interpretations to claimants, agents, and industry people on claim situations.

  • Performs fact finding regarding crop damage, records information and transmits loss information to accurately determine potential indemnities.

  • Gather relevant facts, utilizing applicable law and establishing basic principles of negligence.

  • Complete claim reviews and audits on lower-level adjusters as assigned.

  • Ensure legal compliance by maintaining a strong working knowledge of regulatory and company policies and procedures.

  • Contribute to the team effort by accomplishing related results and participating on projects as needed.

The role will be filled at the RCIS Crop Claims Field Adjuster I or RCIS Crop Claims Field Adjuster II or RCIS Crop Claims Specialist level. The hiring manager will determine the appropriate level based upon the selected applicant’s experience and skill set relative to the qualifications listed for this position.

Basic Qualifications:

 

RCIS Crop Claims Field Adjuster I

  • High School Diploma or Equivalent and 6 or more months of experience in the agricultural area

  • Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

  • Reliable personal transportation and travel within territory

  • Valid Driver’s License

  • RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions 

RCIS Crop Claims Field Adjuster II

  • High School Diploma or Equivalent and 2 or more years of experience in the crop insurance and claims adjusting area

  • Crop Adjuster Proficiency Program Certification (CAPP) required

  • Reliable personal transportation and travel within territory

  • RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions 

RCIS Crop Claims Specialist

  • High School Diploma or Equivalent and 4 or more years of experience in the agricultural or the crop insurance industry

  •  AND

  • Crop Adjuster Proficiency Program Certification (CAPP) must be obtained with 180 days of hire date

  • Personal transportation and travel within assigned territory and travel outside of assigned are to assist with workload(s), participate on CAT team and/or provide remote assistance for the CROP Claims Care Center calls and/or CCP Claims

  • RCIS Crop Adjuster Physical Requirements: walk in agricultural fields up to 3 miles, climb agricultural storage bins up to 25 feet, lift 25 lbs. to 50 lbs., work outdoors in varying temperatures/weather conditions 

Preferred Qualifications:  

  • Experience with fruit crops, such as apples

  • Excellent verbal, written and interpersonal communication skills

  • Strong organization and prioritization skills

  • Experience as a Crop Claims Field Adjuster

  • Intermediate Microsoft Office skills

Your pay at Zurich is based on your role, location, skills, and experience. We follow local laws to ensure fair compensation. You may also be eligible for bonuses and merit increases. If your expectations are above the listed range, we still encourage you to apply—your unique background matters to us.

The combined salary range for this position is $46,592.00 - $81,000.00. The proposed hourly rate for the RCIS Crop Claims Field Adjuster I is $22.40 - $30.87, with short-term incentive bonus eligibility set at 5%.  The proposed hourly rate for the RCIS Crop Claims Field Adjuster II is $24.66 - $33.89, with short-term incentive bonus eligibility set at 5%. The proposed salary range for the RCIS Crop Claims Specialist is $49,500.00 - $81,000.00, with short-term incentive bonus eligibility set at 10%. 

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here.]

 

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

 

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Kansas Virtual Office 
Remote Working: Yes
Schedule: Full Time 

Employment Sponsorship Offered: No  
 
Linkedin Recruiter Tag: #LI- 

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