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Insurance Claims Adjuster Trainee Jobs in Riverside, CA

Allstate

Claims Adjuster Trainee

Ontario, CA

$22.84 - $29.57/hr

National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. Candidates must be able to work in-office at our Ontario, California location. The Claims Inside Auto ...

Progressive

Claims Adjuster Trainee

Riverside, CA · On-site

$28.61 - $30.53/hr

As a claims adjuster trainee, you'll learn how to help customers get back on the road after an ... We'll also teach you the insurance stuff - providing in-depth training on property damage and ...

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Insurance Claims Adjuster Trainee information

See Riverside, CA salary details

$31.8K

$67.4K

$93.9K

How much do insurance claims adjuster trainee jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance claims adjuster trainee in Riverside, CA is $67,404.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $78,800.00 per year, depending on experience, location, and employer.

What are some typical challenges faced by insurance claims adjuster trainees during their first year on the job?

Insurance Claims Adjuster Trainees often find the steep learning curve to be a common challenge in their first year. They must quickly develop strong investigative and communication skills while adapting to a fast-paced environment where multitasking and meeting deadlines are essential. Balancing empathy for claimants with company policies can also be difficult at first, as trainees learn to make fair and objective decisions. Regular collaboration with more experienced adjusters and ongoing training help new hires build confidence and competence over time.

How to train to become an insurance claims adjuster trainee?

To train as an insurance claims adjuster trainee, individuals typically complete a high school diploma or equivalent and may pursue relevant coursework in insurance, law, or business. On-the-job training is common, often provided by employers, and obtaining a state license—requiring passing an exam—is usually necessary before handling claims independently. Developing skills in communication, investigation, and familiarity with claims processing software enhances readiness for the role.

Is it worth becoming an insurance claims adjuster trainee?

Becoming an insurance claims adjuster trainee can be a valuable entry point into the insurance industry, offering opportunities to develop skills in claims evaluation, customer service, and industry regulations. The role often provides on-the-job training and can lead to full adjuster positions with experience and certifications such as the State Adjuster License.

What are the key skills and qualifications needed to thrive as an insurance claims adjuster trainee?

To thrive as an Insurance Claims Adjuster Trainee, you need strong analytical skills, attention to detail, and a basic understanding of insurance principles, often supported by a high school diploma or associate degree. Familiarity with claims management software, Microsoft Office Suite, and sometimes a state adjuster license is typically required. Strong communication, negotiation abilities, and problem-solving skills help you effectively interact with clients and handle stressful situations. These competencies are vital for accurately assessing claims, minimizing errors, and ensuring customer satisfaction throughout the claims process.

What is the difference between Insurance Claims Adjuster Trainee vs Insurance Claims Adjuster?

AspectInsurance Claims Adjuster TraineeInsurance Claims Adjuster
CertificationsTypically requires a high school diploma; some states may require licensing or certificationsRequires licensing and certifications, such as state adjuster licenses
Work EnvironmentTraining period, supervised, often in an office or on-siteIndependent or team-based, handling claims directly with clients and providers
Job ResponsibilitiesLearning claims processes, assisting senior adjusters, observing investigationsEvaluating claims, negotiating settlements, making coverage decisions
Experience LevelEntry-level, in trainingMid-level, with some experience required

The main difference between an Insurance Claims Adjuster Trainee and an Insurance Claims Adjuster is the experience and responsibility level. Trainees are in learning and observation phases, while adjusters handle claims independently. Both roles often require similar certifications, but adjusters have more autonomy and decision-making authority.

What does an insurance claims adjuster trainee do?

An Insurance Claims Adjuster Trainee is an entry-level professional who learns how to investigate and evaluate insurance claims. They work under the supervision of experienced adjusters to determine the extent of an insurance company's liability for property damage, injuries, or other losses. Trainees gather information by interviewing claimants and witnesses, inspecting damaged property, and reviewing police or medical reports. Over time, they gain the skills needed to make recommendations for claim settlements and handle claims independently.

How to get a job as an insurance claims adjuster trainee with no experience?

To become an insurance claims adjuster trainee with no experience, candidates should focus on obtaining a high school diploma or equivalent, develop strong communication and analytical skills, and consider completing relevant training or certification programs such as the Property and Casualty (P&C) license. Entry-level positions often require demonstrating reliability and a willingness to learn, and some employers provide on-the-job training for trainees without prior experience.
What are the most commonly searched types of Insurance Claims Adjuster jobs in Riverside, CA? The most popular types of Insurance Claims Adjuster jobs in Riverside, CA are:
What are popular job titles related to Insurance Claims Adjuster Trainee jobs in Riverside, CA? For Insurance Claims Adjuster Trainee jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Insurance Claims Adjuster Trainee jobs in Riverside, CA look for? The top searched job categories for Insurance Claims Adjuster Trainee jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Insurance Claims Adjuster Trainee jobs? Cities near Riverside, CA with the most Insurance Claims Adjuster Trainee job openings:
Insurance Claims Adjuster Trainee jobs near you
Infographic showing various Insurance Claims Adjuster Trainee job openings in Riverside, CA as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $67,404 per year, or $32.4 per hour.

Claims Adjuster Trainee

Allstate

Ontario, CA

$22.84 - $29.57/hr

Full-time

Re-posted 28 days ago

Allstate Insurance rating

7.5

Company rating: 7.5 out of 10

Based on 563 frontline employees who took The Breakroom Quiz

215th of 301 rated insurance

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers' evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

National General Insurance is currently hiring for an auto Telephone Claims Adjuster Trainee. Candidates must be able to work in-office at our Ontario, California location.
The Claims Inside Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

National General Insurance is currently hiring for an Auto Claims Adjuster Trainee. This is an in-office position located in our Ontario, California office.


The Claims Auto Trainee is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages, and negotiates claims within authority.


Launch your claims career by learning how to investigate, analyze, and make meaningful decisions that help people when it matters most. This trainee role offers hands-on learning and a strong foundation in auto claims.

Key Responsibilities

Handles basic investigation regarding most aspects of auto claims (coverage, liability and damages)

Identifies customer needs and works to meet those needs using appropriate customer service skills

Applies a basic understanding of systems and technology used within the company

Partners to determine subrogation or fraud potential and how to handle

Exhibits basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department

Begins recognizing and identifying body parts of a vehicle and other potential property damage

Supervisory Responsibilities

This job does not have supervisory duties.

As a requirement of employment, individuals who currently hold an active insurance license must terminate all existing appointments prior to onboarding and must not hold any outside appointments at any point during employment. Applicants seeking an adjuster role who also hold a resident producer license must formally surrender that license when instructed to by the licensing team. By proceeding with the application process, applicants acknowledge and accept these licensing requirements and agree to comply.

#LI-MV1

Skills

Analytical Thinking, Customer Centricity, Customer Relationship Building, Customer Service, Learning Agility, Process Oriented, Results-Oriented, Time Management

Compensation

Base compensation offered for this role is $22.84/hr -- $29.57 and is based on experience and qualifications. Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.), if applicable for the role.

Joining our team isn't just a job - it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger - a winning team making a meaningful impact.

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For jobs in San Francisco, please click "here" for information regarding the San Francisco Fair Chance Ordinance.


For jobs in Los Angeles, please click "here" for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.

To view the "EEO Know Your Rights" poster click "here". This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs.

To view the FMLA poster, click "here". This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.

It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A- (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer - Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

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