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Insurance Claim Representative Jobs in Wisconsin

Claims Representative, Auto

Madison, WI ยท On-site

$50K - $55K/yr

... Representative, Auto PRIMARY PURPOSE OF THE ROLE: To analyze and process low to mid-level auto and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

Claims Representative , Auto

Milwaukee, WI ยท On-site

$50K - $55K/yr

... Representative , Auto PRIMARY PURPOSE OF THE ROLE: To analyze and process low to mid-level auto and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

Claims Representative , Auto

Madison, WI ยท On-site

$50K - $55K/yr

... Representative , Auto PRIMARY PURPOSE OF THE ROLE: To analyze and process low to mid-level auto and ... Communicates claim action/processing with insured, client, and agent or broker when appropriate.

... Insurance Claims Representative, Recovery PRIMARY PURPOSE OF THE ROLE: Analyzes and processes ... Manages claim recoveries, including but not limited to subrogation; secures recovery from ...

... Insurance Claims Representative, Recovery PRIMARY PURPOSE OF THE ROLE: Analyzes and processes ... Manages claim recoveries, including but not limited to subrogation; secures recovery from ...

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Showing results 1-20

Insurance Claim Representative information

See Wisconsin salary details

$7

$24

$40

How much do insurance claim representative jobs pay per hour?

As of Jul 20, 2026, the average hourly pay for insurance claim representative in Wisconsin is $24.79, according to ZipRecruiter salary data. Most workers in this role earn between $17.93 and $29.13 per hour, depending on experience, location, and employer.

How to get a job as a claims adjuster with no experience?

To become a claims adjuster with no experience, focus on gaining relevant skills such as customer service, attention to detail, and knowledge of insurance policies. Completing a pre-licensing course and obtaining the required state license are essential steps, and entry-level positions or internships can provide valuable on-the-job training.

Is claim adjusting a dying field?

Claim adjusting remains a vital part of the insurance industry, as insurers need professionals to evaluate and settle claims. While automation and AI are increasingly used for routine tasks, skilled adjusters are still essential for complex cases and customer interactions, ensuring the field continues to evolve rather than decline.

What does an Insurance Claim Representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What kind of claims adjuster makes the most money?

In the insurance industry, specialized claims adjusters such as catastrophe or large-loss adjusters tend to earn higher salaries due to the complexity and scale of claims they handle. These roles often require advanced knowledge, certifications, and the ability to manage high-value or complex cases, which contribute to higher compensation compared to general claims adjusters.

What are the key skills and qualifications needed to thrive as an Insurance Claim Representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

What is an insurance claims representative?

An insurance claims representative is a professional who investigates and evaluates insurance claims to determine coverage and settlement amounts. They review policy details, gather evidence, and communicate with claimants, often using claims management software, to ensure accurate and fair claim processing.

How do Insurance Claim Representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.
Infographic showing various Insurance Claim Representative job openings in Wisconsin as of July 2026, with employment types broken down into 79% Full Time, 17% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% Physical, 4% Hybrid, and 10% Remote job distribution, with an average salary of $51,569 per year, or $24.8 per hour.

Claims Representative

Auto Owners Insurance Company

Eau Claire, WI โ€ข Hybrid

Full-time

Retirement, PTO

Posted 9 days ago


Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, this specific role could have the flexibility to work from home up to 3 days per week.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:

  • Investigate, evaluate, and settle entry-level insurance claims
  • Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
  • Learn and comply with Company claim handling procedures
  • Develop entry-level claim negotiation and settlement skills
  • Build skills to effectively serve the needs of agents, insureds, and others
  • Meet and communicate with claimants, legal counsel, and third-parties
  • Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
  • Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements

Desired Skills & Experience

  • Bachelor's degree or direct equivalent experience with property/casualty claims handling
  • Ability to organize data, multi-task and make decisions independently
  • Above average communication skills (written and verbal)
  • Ability to write reports and compose correspondence
  • Ability to resolve complex issues
  • Ability to maintain confidentially and data security
  • Ability to effectively deal with a diverse group individuals
  • Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
  • Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
  • Continually develop product knowledge through participation in approved educational programs

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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